Drivers needed. Please help me.

kris1911 · 06-01-2009, 01:44 AM

I am having problem with my USB port. Under Universal serial (USB) bus Controller there are 5 Universal USB host like: Intel(R) 82801G(ICH7 Family) USB Universal Host Controller-27C8 and they are not working. I cannot update the drivers also.

I am using windows XP SP3 and this happened three days ago. I tried a lot. I even re-installed (Upgraded) the windows. I cannot format the computer because i have many programs running. This problem occurred when i installed Kaspersky trail internet security and uninstalled it again. I scanned my computer with many programs. Now i have Eset smart security and counterspy. They do not detect any virus or malwares. I am in problem because i cannot use any USB.

Please help me.

Please look at the attached picture. It is the screenshot.

kris1911 · 06-01-2009, 01:48 AM

I need driver for the following: Universal Bus Controller

PCI communication controller.

Intel(R) 82801G(ICH7 Family) USB Universal Host Controller-27C8

Please look at the screenshot:

http://www.techsupportforum.com/micr...help-help.html

Riskyone101 · 06-01-2009, 02:00 AM

Hello and Welcome to TSF,

make and model of pc?

**BCCOMP** · 06-01-2009, 05:08 AM

Hi kris1911,
I have merged your post.

XP contains the drivers for USB.

Disconnect ALL your USB Devices

Go to the Device Manager
Right click on each USB Device>Uninstall
Reboot the Computer
Upon reboot XP should reinstall the drivers.

As far as your PCI Simple Communication Controller (Dialup Modem) we will need the make and model of the computer.

Let us know how you make out.
Bill

kris1911 · 06-01-2009, 12:19 PM

What does the model means? How will i know that? And upon reboot Xp didn't reinstall the drivers.

**BCCOMP** · 06-01-2009, 02:22 PM

HI,
The make and model number is the type of computer you have.
Gateway, Dell, HP etc.
If this is a retail model computer there should be a Tag on it.
A laptop usually has a tag that shows the make and model on the bottom of the laptop.
If its is a desktop, the tag is usually located on the side or back of the tower.

If this is a custom computer or you have no idea what you have, please run EVEREST under my signature and attach the FULL report to the thread.
This report will tell us what Hardware is installed so we can help you.
Bill

kris1911 · 06-02-2009, 12:29 AM

No, its assembled computer.

**BCCOMP** · 06-02-2009, 05:54 AM

Can you run Everest under my signature and attach the report to the thread?
Copy and paste the report to notepad or MS Word and attach the report using the Go Advance option.

Thanks,
Bill

Riskyone101 · 06-02-2009, 06:00 AM

power supply (brand and wattage)

Go here and look at figure 3 & 4:
http://www.hardwaresecrets.com/article/362

Also download and run everest:
http://majorgeeks.com/download.php?det=4181

under computer: summary
under motherboard: motherboard and chipset

06-01-2009, 01:48 AM	#2 (permalink)
kris1911 Registered User Join Date: Jun 2009 Posts: 4 OS: Xp, SP3	Drivers needed. Please help me. I need driver for the following: Universal Bus Controller PCI communication controller. Intel(R) 82801G(ICH7 Family) USB Universal Host Controller-27C8 Please look at the screenshot: http://www.techsupportforum.com/micr...help-help.html Last edited by kris1911; 06-01-2009 at 01:51 AM.

06-01-2009, 02:00 AM	#3 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,697 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: Drivers needed. Please help me. Hello and Welcome to TSF, make and model of pc? __________________

06-01-2009, 05:08 AM	#4 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,018 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Drivers needed. Please help me. Hi kris1911, I have merged your post. XP contains the drivers for USB. Disconnect ALL your USB Devices Go to the Device Manager Right click on each USB Device>Uninstall Reboot the Computer Upon reboot XP should reinstall the drivers. As far as your PCI Simple Communication Controller (Dialup Modem) we will need the make and model of the computer. Let us know how you make out. Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

06-01-2009, 12:19 PM	#5 (permalink)
kris1911 Registered User Join Date: Jun 2009 Posts: 4 OS: Xp, SP3	Re: Drivers needed. Please help me. What does the model means? How will i know that? And upon reboot Xp didn't reinstall the drivers.

06-01-2009, 02:22 PM	#6 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,018 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Drivers needed. Please help me. HI, The make and model number is the type of computer you have. Gateway, Dell, HP etc. If this is a retail model computer there should be a Tag on it. A laptop usually has a tag that shows the make and model on the bottom of the laptop. If its is a desktop, the tag is usually located on the side or back of the tower. If this is a custom computer or you have no idea what you have, please run EVEREST under my signature and attach the FULL report to the thread. This report will tell us what Hardware is installed so we can help you. Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

06-02-2009, 12:29 AM	#7 (permalink)
kris1911 Registered User Join Date: Jun 2009 Posts: 4 OS: Xp, SP3	Re: Drivers needed. Please help me. No, its assembled computer.

06-02-2009, 05:54 AM	#8 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,018 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Drivers needed. Please help me. Can you run Everest under my signature and attach the report to the thread? Copy and paste the report to notepad or MS Word and attach the report using the Go Advance option. Thanks, Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

06-02-2009, 06:00 AM	#9 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,697 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: Drivers needed. Please help me. power supply (brand and wattage) Go here and look at figure 3 & 4: http://www.hardwaresecrets.com/article/362 Also download and run everest: http://majorgeeks.com/download.php?det=4181 under computer: summary under motherboard: motherboard and chipset __________________