Ethernet controller problem

Terry901 · 04-10-2009, 08:21 PM

I have a gateway E-2100

It crashed about 3 days ago April 7.I do not have the original Xp disc so i made a new Disc on my laptop.Everything loaded fine so i loaded the computer and such and plugged my Ethernet cord to the pc.Nothing happen can not connect to internet or even make a new connection.
So i was wondering can you guys really help me because what to do
Thanks

-Terry

**Net Jockey** · 04-10-2009, 08:29 PM

I suspect your problem is that you do not have the driver for your net work (Connection) card...installed.

I think you will need to find out who manufactured your card...go to their website...and download and install the correct driver.

BoT · 04-10-2009, 08:37 PM

i also think it's the driver or not the right one.
these machines often come in a multitude of configuration options.

Terry901 · 04-10-2009, 09:23 PM

So can you guys like walk me thru...
I have no internet on my gateway so is there another way to update the driver.
And in network connection theres nothing in it

BoT · 04-10-2009, 10:08 PM

well, without inet, thats a little difficult. do you have anybody who can help you with that? obviously you can post here.
i would get SIW
http://www.gtopala.com/
it should tell you what make and model network controller you have
then you can go to your manufacturers website or to the makers website and download the proper driver

Terry901 · 04-10-2009, 10:13 PM

Well im on my laptop..im going to download the SIW and Put it on a disc

BoT · 04-10-2009, 11:17 PM

do you have a thumb drive? i think it's actually small enough to fit on a diskette.
get the standalone, not the install. really it's the same. the install only create a program folder in the directory

Terry901 · 04-10-2009, 11:45 PM

Ok i did everything but theres still no Ethernet connection or nothing
I looked in the View all connection folder its completely empty...
but when i plugged my Ethernet to the back of my pc a green yellow looking light comes on

BoT · 04-10-2009, 11:51 PM

ok, did you find out what the make and model of your network controller is?

Terry901 · 04-11-2009, 12:04 AM

Nope bt i do know its intel.......
an you like walk me thru the steps too make it easier

Terry901 · 04-11-2009, 12:52 AM

BoT · 04-11-2009, 01:58 AM

it should look something like this
siw_nic_pic02.jpg

BoT · 04-11-2009, 11:10 AM

with the information given in the right pan, i can go to the manufacturers website and look for the right driver for my make and model and os.

_McGoo_ · 04-12-2009, 02:02 AM

The lights come on when the cable is plugged in because the card has power, and the onboard hardware knows what to do. The problem is windows doesnt know what sort of card it is, or how to talk to it.
Go to the manufacturer website, go to the support section, and look up your specific model of computer (should be on a sticker somewhere). If there are multiple choices of cards, download all drivers that are available. Save them onto a thumb drive and transfer them to the broken machine. Open device manager, and uninstall the network cards that arent workng perfectly, this will help you start with a clean slate. Now you should start installing them until one of them works.
Good luck!

**simpswr** · 04-12-2009, 09:37 AM

You can go here: . . input the serial number of the gateway and download the driver to a flash drive or burn to cd. Then install on the Gateay

http://support.gateway.com/support/d...p?cmpid=topnav

**BCCOMP** · 04-14-2009, 07:48 AM

Drivers can also be found here:
http://support.gateway.com/support/d...am=E2100&st=kw

From the errors in the Device Manager you need the Network Controller and the Audio (Sound card).
Bill

04-10-2009, 08:21 PM	#1 (permalink)
Terry901 Registered User Join Date: Apr 2009 Posts: 13 OS: Xp	Ethernet controller problem I have a gateway E-2100 It crashed about 3 days ago April 7.I do not have the original Xp disc so i made a new Disc on my laptop.Everything loaded fine so i loaded the computer and such and plugged my Ethernet cord to the pc.Nothing happen can not connect to internet or even make a new connection. So i was wondering can you guys really help me because what to do Thanks -Terry

04-10-2009, 08:29 PM	#2 (permalink)
Net Jockey TSF Enthusiast Join Date: Oct 2008 Location: Deroche BC. Canada Posts: 565 OS: XP Pro sp 3 My System	Re: Ethernet controller problem I suspect your problem is that you do not have the driver for your net work (Connection) card...installed. I think you will need to find out who manufactured your card...go to their website...and download and install the correct driver.

04-10-2009, 08:37 PM	#3 (permalink)
BoT Registered User Join Date: Dec 2008 Location: earth Posts: 447 OS: Microsoft Windows Vista Ultimate x64 My System	Re: Ethernet controller problem i also think it's the driver or not the right one. these machines often come in a multitude of configuration options. __________________ MainStation: Q9450@3.6 \| ASUS P5Q-E \| OCZ Platinum 4x2Gb PC8500 \| eVGA GTX260 \| WD VRaptor

04-10-2009, 09:23 PM	#4 (permalink)
Terry901 Registered User Join Date: Apr 2009 Posts: 13 OS: Xp	Re: Ethernet controller problem So can you guys like walk me thru... I have no internet on my gateway so is there another way to update the driver. And in network connection theres nothing in it

04-10-2009, 10:08 PM	#5 (permalink)
BoT Registered User Join Date: Dec 2008 Location: earth Posts: 447 OS: Microsoft Windows Vista Ultimate x64 My System	Re: Ethernet controller problem well, without inet, thats a little difficult. do you have anybody who can help you with that? obviously you can post here. i would get SIW http://www.gtopala.com/ it should tell you what make and model network controller you have then you can go to your manufacturers website or to the makers website and download the proper driver __________________ MainStation: Q9450@3.6 \| ASUS P5Q-E \| OCZ Platinum 4x2Gb PC8500 \| eVGA GTX260 \| WD VRaptor

04-10-2009, 10:13 PM	#6 (permalink)
Terry901 Registered User Join Date: Apr 2009 Posts: 13 OS: Xp	Re: Ethernet controller problem Well im on my laptop..im going to download the SIW and Put it on a disc

04-10-2009, 11:17 PM	#7 (permalink)
BoT Registered User Join Date: Dec 2008 Location: earth Posts: 447 OS: Microsoft Windows Vista Ultimate x64 My System	Re: Ethernet controller problem do you have a thumb drive? i think it's actually small enough to fit on a diskette. get the standalone, not the install. really it's the same. the install only create a program folder in the directory __________________ MainStation: Q9450@3.6 \| ASUS P5Q-E \| OCZ Platinum 4x2Gb PC8500 \| eVGA GTX260 \| WD VRaptor

04-10-2009, 11:45 PM	#8 (permalink)
Terry901 Registered User Join Date: Apr 2009 Posts: 13 OS: Xp	Re: Ethernet controller problem Ok i did everything but theres still no Ethernet connection or nothing I looked in the View all connection folder its completely empty... but when i plugged my Ethernet to the back of my pc a green yellow looking light comes on

04-10-2009, 11:51 PM	#9 (permalink)
BoT Registered User Join Date: Dec 2008 Location: earth Posts: 447 OS: Microsoft Windows Vista Ultimate x64 My System	Re: Ethernet controller problem ok, did you find out what the make and model of your network controller is? __________________ MainStation: Q9450@3.6 \| ASUS P5Q-E \| OCZ Platinum 4x2Gb PC8500 \| eVGA GTX260 \| WD VRaptor

04-11-2009, 12:04 AM	#10 (permalink)
Terry901 Registered User Join Date: Apr 2009 Posts: 13 OS: Xp	Re: Ethernet controller problem Nope bt i do know its intel....... an you like walk me thru the steps too make it easier

04-11-2009, 12:52 AM	#11 (permalink)
Terry901 Registered User Join Date: Apr 2009 Posts: 13 OS: Xp	Re: Ethernet controller problem

04-11-2009, 01:58 AM	#12 (permalink)
BoT Registered User Join Date: Dec 2008 Location: earth Posts: 447 OS: Microsoft Windows Vista Ultimate x64 My System	Re: Ethernet controller problem it should look something like this siw_nic_pic02.jpg __________________ MainStation: Q9450@3.6 \| ASUS P5Q-E \| OCZ Platinum 4x2Gb PC8500 \| eVGA GTX260 \| WD VRaptor

04-11-2009, 11:10 AM	#13 (permalink)
BoT Registered User Join Date: Dec 2008 Location: earth Posts: 447 OS: Microsoft Windows Vista Ultimate x64 My System	Re: Ethernet controller problem with the information given in the right pan, i can go to the manufacturers website and look for the right driver for my make and model and os. __________________ MainStation: Q9450@3.6 \| ASUS P5Q-E \| OCZ Platinum 4x2Gb PC8500 \| eVGA GTX260 \| WD VRaptor

04-12-2009, 02:02 AM	#14 (permalink)
_McGoo_ Registered User Join Date: Apr 2009 Posts: 32 OS: Vista and all others that go wrong	Re: Ethernet controller problem The lights come on when the cable is plugged in because the card has power, and the onboard hardware knows what to do. The problem is windows doesnt know what sort of card it is, or how to talk to it. Go to the manufacturer website, go to the support section, and look up your specific model of computer (should be on a sticker somewhere). If there are multiple choices of cards, download all drivers that are available. Save them onto a thumb drive and transfer them to the broken machine. Open device manager, and uninstall the network cards that arent workng perfectly, this will help you start with a clean slate. Now you should start installing them until one of them works. Good luck!

04-12-2009, 09:37 AM	#15 (permalink)
simpswr Moderator Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 12,226 OS: XP, Vista, Win 7	Re: Ethernet controller problem You can go here: . . input the serial number of the gateway and download the driver to a flash drive or burn to cd. Then install on the Gateay http://support.gateway.com/support/d...p?cmpid=topnav __________________ Rich MemTest86 \| BenchTest \| Virus/Trojan/Spyware Help How to post a Screen Shot \| PC running slow?

04-14-2009, 07:48 AM	#16 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,043 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Ethernet controller problem Drivers can also be found here: http://support.gateway.com/support/d...am=E2100&st=kw From the errors in the Device Manager you need the Network Controller and the Audio (Sound card). Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan