Help!! Audio Issues - Dell C521

jiberwuki · 03-07-2009, 10:16 PM

Hello, first off i'd like to say great community you guys have here!
I have a Dell Dimension C521 with XP
I have a CMI8738 C-Media sound card, the rest of the computer is all stock.
I had to restore my computer a while back, and now it does not have audio (i forgot to backup the drivers)
I have tried all the drivers offered on Dell.com for the computer i own.
Additionally i have tried the link on C-Media
(http://www.cmedia.com.tw/drivers.html)
If anyone has any ideas, or can help in any way, i would be greatly appreciative.
Thank you for your time!

**Fren Banklin** · 03-07-2009, 11:36 PM

Install "Unknown Devices" (link in my sig) and post the PNP ID for the device with the missing drivers.

Riskyone101 · 03-08-2009, 04:07 AM

Uninstall the sound driver you have installed if any please, now go here:

http://www.driverskit.com/freedownlo...639/15027.html

jiberwuki · 03-08-2009, 02:53 PM

Quote:

Originally Posted by Fren Banklin

Install "Unknown Devices" (link in my sig) and post the PNP ID for the device with the missing drivers.

There was no device with a missing driver, it said.

Riskyone101:
I did all of that, and still no sound.
I've tried that one before, and it didn't work either.

Is there any, I don't know, generic sound driver I could try?

**Fren Banklin** · 03-08-2009, 06:18 PM

Quote:

Originally Posted by jiberwuki

There was no device with a missing driver, it said.

Riskyone101:
I did all of that, and still no sound.
I've tried that one before, and it didn't work either.

Is there any, I don't know, generic sound driver I could try?

Check Device Manager. Click "show hidden devices". Are any of the devices listed flagged ?

jiberwuki · 03-08-2009, 09:31 PM

Quote:

Originally Posted by Fren Banklin

Check Device Manager. Click "show hidden devices". Are any of the devices listed flagged ?

None.
:\

**Fren Banklin** · 03-08-2009, 09:43 PM

If you have no flagged devices, there is no reason to believe this is a driver issue.

Have you checked the sound settings in Control Panel, to make certain you do not have a mute button on, or something ?

Have you double-checked to make certain the speakers are connected correctly ?

jiberwuki · 03-08-2009, 09:45 PM

Quote:

Originally Posted by Fren Banklin

If you have no flagged devices, there is no reason to believe this is a driver issue.

Have you checked the sound settings in Control Panel, to make certain you do not have a mute button on, or something ?

Have you double-checked to make certain the speakers are connected correctly ?

Yes to all, I think i might as well buy a new sound card.

**Fren Banklin** · 03-08-2009, 10:19 PM

Control Panel>Sounds and Audio Devices>Audio

What is the "default device" under "Sound Playback" ?

Under "Control Panel>Sounds and Audio Devices>Hardware

Does it list that device, and does it say it is "working properly" ?

Visit Windows Update. Maybe you are missing codecs, or need a driver update, or something...

jiberwuki · 03-08-2009, 10:59 PM

Default device: C-Media Wave device
Lists CMI8738/C3DX and says it is working properly.
How can i find if i am missing codecs?

**Fren Banklin** · 03-08-2009, 11:51 PM

Try Windows Update first. See what it says you might be missing.

03-07-2009, 10:16 PM	#1 (permalink)
jiberwuki Registered User Join Date: Mar 2009 Posts: 5 OS: XP	Help!! Audio Issues - Dell C521 Hello, first off i'd like to say great community you guys have here! I have a Dell Dimension C521 with XP I have a CMI8738 C-Media sound card, the rest of the computer is all stock. I had to restore my computer a while back, and now it does not have audio (i forgot to backup the drivers) I have tried all the drivers offered on Dell.com for the computer i own. Additionally i have tried the link on C-Media (http://www.cmedia.com.tw/drivers.html) If anyone has any ideas, or can help in any way, i would be greatly appreciative. Thank you for your time!

03-07-2009, 11:36 PM	#2 (permalink)
Fren Banklin gone Join Date: Nov 2008 Posts: 1,912 OS: gone	Re: Help!! Audio Issues - Dell C521 Install "Unknown Devices" (link in my sig) and post the PNP ID for the device with the missing drivers. __________________ gone

03-08-2009, 04:07 AM	#3 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,697 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: Help!! Audio Issues - Dell C521 Uninstall the sound driver you have installed if any please, now go here: http://www.driverskit.com/freedownlo...639/15027.html

03-08-2009, 09:43 PM	#7 (permalink)
Fren Banklin gone Join Date: Nov 2008 Posts: 1,912 OS: gone	Re: Help!! Audio Issues - Dell C521 If you have no flagged devices, there is no reason to believe this is a driver issue. Have you checked the sound settings in Control Panel, to make certain you do not have a mute button on, or something ? Have you double-checked to make certain the speakers are connected correctly ? __________________ gone

03-08-2009, 10:19 PM	#9 (permalink)
Fren Banklin gone Join Date: Nov 2008 Posts: 1,912 OS: gone	Re: Help!! Audio Issues - Dell C521 Control Panel>Sounds and Audio Devices>Audio What is the "default device" under "Sound Playback" ? Under "Control Panel>Sounds and Audio Devices>Hardware Does it list that device, and does it say it is "working properly" ? Visit Windows Update. Maybe you are missing codecs, or need a driver update, or something... __________________ gone

03-08-2009, 10:59 PM	#10 (permalink)
jiberwuki Registered User Join Date: Mar 2009 Posts: 5 OS: XP	Re: Help!! Audio Issues - Dell C521 Default device: C-Media Wave device Lists CMI8738/C3DX and says it is working properly. How can i find if i am missing codecs?

03-08-2009, 11:51 PM	#11 (permalink)
Fren Banklin gone Join Date: Nov 2008 Posts: 1,912 OS: gone	Re: Help!! Audio Issues - Dell C521 Try Windows Update first. See what it says you might be missing. __________________ gone