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LinkBack | Thread Tools |
03-06-2009, 06:21 AM
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#1 (permalink) |
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Registered User
Join Date: Mar 2009
Posts: 1
OS: Windows Vista
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PLDS DVD+RW DH-16A6S ATA Device
Recently when discs are inserted into the cd/dvd drive they don't play and don't show up in my computer. The drive that plays the discs (Removable Disk (F:)) has three drivers, two of which are working correctly and a third driver "PLDS DVD+RW DH-16A6S ATA Device" that has the status "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)". I found some information on the internet that says to uninstall the driver then reinstall it but i can't find any where to download the driver from and putting a disc in doesn't work for that driver http://support.microsoft.com/kb/310123. Does anyone know what I sould do to resolve this and get the cd/dvd drive to work again.
Also there are 4 people that use this computer (some of which are fairly computer illiterate) so I don't know if anyone has installed/uninstalled something that has caused this to happen and unfortunately neither do they. |
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07-28-2009, 03:31 PM
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#2 (permalink) |
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Registered User
Join Date: May 2008
Posts: 2
OS: XP SP2 and SP3
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Re: PLDS DVD+RW DH-16A6S ATA Device
I have the same problem (same error code). I tried uninstalling, and reinstalling and got
the same problem (device has a yellow question mark on device manager). Does anyone have a solution? |
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07-28-2009, 03:36 PM
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#3 (permalink) | |
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Tech Hardware Team
Join Date: Jan 2008
Location: Florida
Posts: 2,032
OS: Vista Home Premium SP1,Win XP SP3,Ubuntu 9.04,Sabayon 4,Windows 7 RC1 x64
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Re: PLDS DVD+RW DH-16A6S ATA Device
Quote:
Try removing the filters. http://support.microsoft.com/kb/314060
__________________
 "The dumbest people I know are those who know it all." |
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07-29-2009, 07:08 AM
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#5 (permalink) |
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Tech Hardware Team
Join Date: Jan 2008
Location: Florida
Posts: 2,032
OS: Vista Home Premium SP1,Win XP SP3,Ubuntu 9.04,Sabayon 4,Windows 7 RC1 x64
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Re: PLDS DVD+RW DH-16A6S ATA Device
Glad you got it sorted.
__________________
"The dumbest people I know are those who know it all." |
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07-29-2009, 10:43 AM
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#6 (permalink) |
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Tech Hardware Team
Join Date: Oct 2008
Location: Chicago, IL.
Posts: 3,700
OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate
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Re: PLDS DVD+RW DH-16A6S ATA Device
You can mark thread solved under thread tools tab near top of this page, ty.
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07-30-2009, 01:12 PM
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#7 (permalink) |
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Tech Hardware Team
Join Date: Oct 2008
Location: Chicago, IL.
Posts: 3,700
OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate
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Re: PLDS DVD+RW DH-16A6S ATA Device
Right above your thread is "Thread Tools" open it and you will see mark thread solved.
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