zotac 9800 driver stops working

catthing · 02-26-2009, 10:56 AM

hope you can help. i have a driver problem with a zotac 9800gtx+ amd, im running vista 64 and my psu is a themalite toughpower 750.
i got the card and it crashed, found out 450 psu lacked power so got tough power, cpu stopped crashing but my 181.22_geforce_winvista_64bit driver seemed to crash with pink pixles.
i read on graphics card threads that the 178.24 was more stable and the pink pixle crash did stop but now every so often games slow and stop or just plain stop and vista says my driver stopped working?
please help...........

**BCCOMP** · 02-27-2009, 06:39 AM

Hi,
What are the temps of the Video Card when this happens?
Bill

catthing · 02-27-2009, 01:22 PM

sorry about delay, i am trying to get it to happen playing burnout with everything on full. so far its hit 72c but the drivers have not shut down. when it peaked at this, the fan was only on 60%, is this ok..
i will keep trying.....

catthing · 02-27-2009, 01:41 PM

don't know if this is anything to do with it but i have a abit kn9s mother board with a built in sound card, would i be better off getting a separate sound card.
as i only play with headphones on ive not really given this any thought before but when i play portal the sound is very bad?

**BCCOMP** · 02-27-2009, 03:41 PM

HI,
The sound and graphic issue are 2 different things.
Lets see what we can do for this graphics issue first.
Your temps seem to be on the high end for this card (72c).
It should be running around 37c-57c

Have you checked to see if your fans/Heatsink are dirty
Is this card overclocked?

As far as the sound do you have the latest drivers installed?
Bill

catthing · 02-28-2009, 04:19 AM

thank you for help...the zotac card is factory over clocked to750 mhz for the core clock and 2300 mhz for the memory clock. the card is about 3 weeks old and seems to be clean. looking in my case the graphics card sits near the bottom of the case but 1 and half inches below this sits a ATA/133 PCI card that runs four ATA hard drives, main hard drive is a sata. so 5 in total.
also one hard drive is below the the graphics card and the rear comes close to the fan on the g/card, i had to pull the cable from the hard drive down and away from the fan and also snip the label from it as this did cover a bit of the g/card fan. i think ill replace the 4 ide hard drives with a bigger sata drive and also ive seen double fans that go an the slot where the ATA/133 PCI card sits so ill get one of these too.........i will get these in about an hour, so no time to wait for a reply from you. i know it seems to be throwing money at the problem but the 4 h/drives add up to less than 250gb and this months money has come in..i just hope sata 2 is compatible with sata 1 motherboard!!!

**BCCOMP** · 02-28-2009, 04:39 AM

HI,
Sata2 is compatible with a Sata1 motherboard, but you may have to jumper the sata2 (3.0GB) drives to run sata1 mode (1.5GB).

While you are in there check to make sure ALL your fans are clear of dust (CPU Heatsink/Case fans/vents, PSU fans etc.) and you have good airflow throughout the case.

If you were running 5 HD's along with the rest of your system, your power requirements might be on the low side or were tasking your PSU (The rquirements will change as you are removing these HD's) You may want to recalculate your PSU requirements.

I am unsure of what else you are using, but this may help you:
Power Supply Information and Selection

Let us know how you are making out.
Bill

catthing · 03-07-2009, 01:27 AM

sorry about delay. ive re-installed vista and now only have two harddrives.
my computer has slowed down to the point solitarre was going slow, then i saw Rockstar social club icon in the botttem left was still there after i had played gta4.when i shut this down everything speeded back up?
i think i might be having problems with this program...
my internet connection is 3 mobile broadband witch is slow at the best of times so i dont play games online,could this problem be linked to this.
i know this thread is driver based but could you help with one other problem i have..for quite a while now when i turn on my computer it does the normal thing of saying about hard drives and ram and then loads of writing comes up before windows starts, it happens so fast that i dont have time to read it.
when ive re-installed it stops for a while then comes back and until now i thought it was to do with a seperate card i had to run old ide harddrives but as ive now got rid of it and the old hard drives it cant be that......
im kind of paranoid that something is being put on my computer that i dont know about...
is there a way of slowing this writting down so i could read it.
Thank you so much for your help...

**BCCOMP** · 03-07-2009, 05:23 AM

I am not sure what the screen is you are refferring to.

The screen that shows you HD and stuff upon bootup can be diabled by unchecking (I think) the box in the lower left of the screen.

As far as the screen that pops up with all the wrighting have you tried to hit the Pause/Break button on the Key Board.

Is the screen similar to this (see Attachment):

catthing · 03-08-2009, 06:54 AM

no. when comp is turned on booting grldr, resetting boot drive,flashes up fast.
im running two operating systems,could this be the problem.

**BCCOMP** · 03-08-2009, 08:22 AM

So this screen pops up before you get Vista loading?

Is it part of the POST?

How are these HD configured (seperate or in a raid array)?

What OS's are installed and are they on a seperate drive or partition?
Which OS is your first boot OS?

Bill

catthing · 03-11-2009, 01:02 PM

hi, this screen is the first thing that appears when i turn the pc on, sorry, im not sure what the post screen is.
i dont think my HDs are in a raid array, ive not set them in this and am not sure how to check. i have vista 64 on one drive and windows 7 64 on the other,and vista is my first boot.

**BCCOMP** · 03-13-2009, 07:02 AM

When this screen comes up (I believe it is part of your POST), can you hit Pause/Break button to stop the screen and see what it says?

This link will give you some info on what POST is:
http://www.computerhope.com/beep.htm

I am not saying you have a POST Problem, The link above is for info purposes only.

What I need is more info on this screen issue to see if it is normal.
Chances are it is, if your computer is running OK

Have you still got the video issue after you reinstalled Vista and Win7?

catthing · 03-15-2009, 05:23 AM

hello again , right first i think the video issue is ok now..ty.
as for the Post screen ive managed to take a photo of this but i dont know how to send it to you. the picture i have is only one of two pages but its the one that contains most text, the digital camera has a delay when you push the button so its real hard to take a picture..

**BCCOMP** · 03-15-2009, 05:44 AM

Hi, Use the Go Advance Option and attach it to the thread.
Thanks,
Bill

catthing · 03-15-2009, 06:21 AM

right now im confused, ive gone to GO ADVANCED and clicked insert image but it says enter URL of your image. do i have to store my picture online for you to get it or can i get a URL from my pc somewhere, real sorry have a bit of a gap in my pc info, last pc i had was a Amiga A500 with half meg upgrade and have only got back into them in the last couple of years...yes i am quite old i suppose.

**BCCOMP** · 03-15-2009, 06:26 AM

HI,
Save the picture to your computer.
Go to the Go Advanced
Click on the paper clip
Browse to where your picture is and select open.
Then click on upload.

I have also PM'd you.
Depending on the size of this picture you may not beable to upload here.

Bill

catthing · 03-15-2009, 07:30 AM

fingers crossed, i think i just e-mailed it to you...

**BCCOMP** · 03-15-2009, 07:41 AM

HI,
Got the picture.
(I have attached it below)

This is a Linux boot loader.
Do you have or have a linux distros installed?

When you reinstalled Vista (By itself) did this screen appear?

Are both the Vista 64bit OS and Win7 legit (From Microsoft)?

catthing · 03-15-2009, 07:52 AM

aha, both copys are legit but a friend did do something to do with linux so ill get him to remove all traces of it... thanks so much for your help bill, in a small part of england me and the wife think very highly of you and your team.
oh , the wife is convinced you are Bill Gates...

02-26-2009, 10:56 AM	#1 (permalink)
catthing Registered User Join Date: Feb 2009 Posts: 24 OS: vista ultimate 64 sp1	zotac 9800 driver stops working hope you can help. i have a driver problem with a zotac 9800gtx+ amd, im running vista 64 and my psu is a themalite toughpower 750. i got the card and it crashed, found out 450 psu lacked power so got tough power, cpu stopped crashing but my 181.22_geforce_winvista_64bit driver seemed to crash with pink pixles. i read on graphics card threads that the 178.24 was more stable and the pink pixle crash did stop but now every so often games slow and stop or just plain stop and vista says my driver stopped working? please help...........

02-27-2009, 06:39 AM	#2 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,011 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: zotac 9800 driver stops working Hi, What are the temps of the Video Card when this happens? Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

02-27-2009, 01:22 PM	#3 (permalink)
catthing Registered User Join Date: Feb 2009 Posts: 24 OS: vista ultimate 64 sp1	Re: zotac 9800 driver stops working sorry about delay, i am trying to get it to happen playing burnout with everything on full. so far its hit 72c but the drivers have not shut down. when it peaked at this, the fan was only on 60%, is this ok.. i will keep trying.....

02-27-2009, 01:41 PM	#4 (permalink)
catthing Registered User Join Date: Feb 2009 Posts: 24 OS: vista ultimate 64 sp1	Re: zotac 9800 driver stops working don't know if this is anything to do with it but i have a abit kn9s mother board with a built in sound card, would i be better off getting a separate sound card. as i only play with headphones on ive not really given this any thought before but when i play portal the sound is very bad?

02-27-2009, 03:41 PM	#5 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,011 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: zotac 9800 driver stops working HI, The sound and graphic issue are 2 different things. Lets see what we can do for this graphics issue first. Your temps seem to be on the high end for this card (72c). It should be running around 37c-57c Have you checked to see if your fans/Heatsink are dirty Is this card overclocked? As far as the sound do you have the latest drivers installed? Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

02-28-2009, 04:19 AM	#6 (permalink)
catthing Registered User Join Date: Feb 2009 Posts: 24 OS: vista ultimate 64 sp1	Re: zotac 9800 driver stops working thank you for help...the zotac card is factory over clocked to750 mhz for the core clock and 2300 mhz for the memory clock. the card is about 3 weeks old and seems to be clean. looking in my case the graphics card sits near the bottom of the case but 1 and half inches below this sits a ATA/133 PCI card that runs four ATA hard drives, main hard drive is a sata. so 5 in total. also one hard drive is below the the graphics card and the rear comes close to the fan on the g/card, i had to pull the cable from the hard drive down and away from the fan and also snip the label from it as this did cover a bit of the g/card fan. i think ill replace the 4 ide hard drives with a bigger sata drive and also ive seen double fans that go an the slot where the ATA/133 PCI card sits so ill get one of these too.........i will get these in about an hour, so no time to wait for a reply from you. i know it seems to be throwing money at the problem but the 4 h/drives add up to less than 250gb and this months money has come in..i just hope sata 2 is compatible with sata 1 motherboard!!!

02-28-2009, 04:39 AM	#7 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,011 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: zotac 9800 driver stops working HI, Sata2 is compatible with a Sata1 motherboard, but you may have to jumper the sata2 (3.0GB) drives to run sata1 mode (1.5GB). While you are in there check to make sure ALL your fans are clear of dust (CPU Heatsink/Case fans/vents, PSU fans etc.) and you have good airflow throughout the case. If you were running 5 HD's along with the rest of your system, your power requirements might be on the low side or were tasking your PSU (The rquirements will change as you are removing these HD's) You may want to recalculate your PSU requirements. I am unsure of what else you are using, but this may help you: Power Supply Information and Selection Let us know how you are making out. Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

03-07-2009, 01:27 AM	#8 (permalink)
catthing Registered User Join Date: Feb 2009 Posts: 24 OS: vista ultimate 64 sp1	Re: zotac 9800 driver stops working sorry about delay. ive re-installed vista and now only have two harddrives. my computer has slowed down to the point solitarre was going slow, then i saw Rockstar social club icon in the botttem left was still there after i had played gta4.when i shut this down everything speeded back up? i think i might be having problems with this program... my internet connection is 3 mobile broadband witch is slow at the best of times so i dont play games online,could this problem be linked to this. i know this thread is driver based but could you help with one other problem i have..for quite a while now when i turn on my computer it does the normal thing of saying about hard drives and ram and then loads of writing comes up before windows starts, it happens so fast that i dont have time to read it. when ive re-installed it stops for a while then comes back and until now i thought it was to do with a seperate card i had to run old ide harddrives but as ive now got rid of it and the old hard drives it cant be that...... im kind of paranoid that something is being put on my computer that i dont know about... is there a way of slowing this writting down so i could read it. Thank you so much for your help...

03-08-2009, 06:54 AM	#10 (permalink)
catthing Registered User Join Date: Feb 2009 Posts: 24 OS: vista ultimate 64 sp1	Re: zotac 9800 driver stops working no. when comp is turned on booting grldr, resetting boot drive,flashes up fast. im running two operating systems,could this be the problem.

03-08-2009, 08:22 AM	#11 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,011 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: zotac 9800 driver stops working So this screen pops up before you get Vista loading? Is it part of the POST? How are these HD configured (seperate or in a raid array)? What OS's are installed and are they on a seperate drive or partition? Which OS is your first boot OS? Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

03-11-2009, 01:02 PM	#12 (permalink)
catthing Registered User Join Date: Feb 2009 Posts: 24 OS: vista ultimate 64 sp1	Re: zotac 9800 driver stops working hi, this screen is the first thing that appears when i turn the pc on, sorry, im not sure what the post screen is. i dont think my HDs are in a raid array, ive not set them in this and am not sure how to check. i have vista 64 on one drive and windows 7 64 on the other,and vista is my first boot.

03-13-2009, 07:02 AM	#13 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,011 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: zotac 9800 driver stops working When this screen comes up (I believe it is part of your POST), can you hit Pause/Break button to stop the screen and see what it says? This link will give you some info on what POST is: http://www.computerhope.com/beep.htm I am not saying you have a POST Problem, The link above is for info purposes only. What I need is more info on this screen issue to see if it is normal. Chances are it is, if your computer is running OK Have you still got the video issue after you reinstalled Vista and Win7? __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

03-15-2009, 05:23 AM	#14 (permalink)
catthing Registered User Join Date: Feb 2009 Posts: 24 OS: vista ultimate 64 sp1	Re: zotac 9800 driver stops working hello again , right first i think the video issue is ok now..ty. as for the Post screen ive managed to take a photo of this but i dont know how to send it to you. the picture i have is only one of two pages but its the one that contains most text, the digital camera has a delay when you push the button so its real hard to take a picture..

03-15-2009, 05:44 AM	#15 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,011 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: zotac 9800 driver stops working Hi, Use the Go Advance Option and attach it to the thread. Thanks, Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

03-15-2009, 06:21 AM	#16 (permalink)
catthing Registered User Join Date: Feb 2009 Posts: 24 OS: vista ultimate 64 sp1	Re: zotac 9800 driver stops working right now im confused, ive gone to GO ADVANCED and clicked insert image but it says enter URL of your image. do i have to store my picture online for you to get it or can i get a URL from my pc somewhere, real sorry have a bit of a gap in my pc info, last pc i had was a Amiga A500 with half meg upgrade and have only got back into them in the last couple of years...yes i am quite old i suppose.

03-15-2009, 06:26 AM	#17 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,011 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: zotac 9800 driver stops working HI, Save the picture to your computer. Go to the Go Advanced Click on the paper clip Browse to where your picture is and select open. Then click on upload. I have also PM'd you. Depending on the size of this picture you may not beable to upload here. Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

03-15-2009, 07:30 AM	#18 (permalink)
catthing Registered User Join Date: Feb 2009 Posts: 24 OS: vista ultimate 64 sp1	Re: zotac 9800 driver stops working fingers crossed, i think i just e-mailed it to you...

03-15-2009, 07:52 AM	#20 (permalink)
catthing Registered User Join Date: Feb 2009 Posts: 24 OS: vista ultimate 64 sp1	Re: zotac 9800 driver stops working aha, both copys are legit but a friend did do something to do with linux so ill get him to remove all traces of it... thanks so much for your help bill, in a small part of england me and the wife think very highly of you and your team. oh , the wife is convinced you are Bill Gates...