Another Crazy emachine problem

fifthmanstandin · 02-21-2009, 10:12 PM

Hi all. Sort of a strange situation here.

I have an emachines t5048 model and I reformatted the hard drive with an oem copy of windows xp media center edition. The installation went ok with nothing unexpected. I downloaded and installed the system's drivers from the emachines manufacturer website, opened all the .zips on winrar and proceeded to install. From there I went to the /cab folder in C drive and went on to attempt to install. The first one I went to install was the chipset driver which ran an install wizard and oddly enough an error pop up came up with something to the effect of 'unsupported platform'. I'm assuming this meant something like a compatibility issue, like it's the wrong driver for that cpu. I double checked the drivers and found no errors. I then tried to install the bios driver which told me that the current bios was the same as the driver bios, I continued with the install anyway. Upon the installation wizard prompting a reboot the computer boots into the emachines logo and then quickly goes to a black screen with a underscore blinking onscreen. The prompt doesn't give a message or accept keyboard entry. It will not boot further. However, if I put the windows xp media center boot disc in the cd driver and restart, the system will fully boot into windows xp as if nothing is wrong. Remove the cd again and it fails to boot.

any ideas?

**BCCOMP** · 02-22-2009, 08:54 AM

Hi,
Seeing you reflashed the BIOS, I would enter the BIOS Setup and check the configuration. The reflash may have caused some changes from your orignal setup.
Bill

fifthmanstandin · 02-22-2009, 10:01 AM

I reinstalled and am trying the drivers again. This time went same as last, all the driver with the exception of bios would give some sort of error message, either 'could not find the device onboard', 'files missing from install to complete installation' or anything of that nature. The mobo bios goes down fine and installs fine but fails on restart.

To focus on just the installation of drivers without changing bios setups or anything : OS is installed, drivers need to be installed, to my knowledge I'm installing them properly. So why is this occuring and how can I fix it? I can't see the error messages being right considering that the drivers came directly from emachine's website with no tampering. So I'm out of ideas.

In device manager, the audio device, the pci simple communication controller, the sm bus controller and the video controller are all under the other devices list. Assumably they have no drivers.

**BCCOMP** · 02-22-2009, 10:22 AM

Hi,
It is possible that this is not an e-machine board.
Have you owned this since it was new?

Can you run Everest under my signature and attach the report so I can "see" what Hardware you have.
Bill

fifthmanstandin · 02-22-2009, 10:35 AM

Not sure how to host and post the report. It comes up as an html file. Any ideas?

I could email it to you if you want.

fifthmanstandin · 02-22-2009, 11:37 AM

I cracked it open and the mobo is an Intel Desktop Board d101GGC. My understanding is that the T5048 model should have a Grant County Mobo as seen here
http://cedcomputerservice.com/emachinemotherboards.aspx
and as far as just eyeballing it goes I'd say it's the same one in my machine. I'm gonna try to get the drivers off the intel website and see if that works

**wrench97** · 02-22-2009, 11:39 AM

Did you install the Intel chipset drivers first?

Pick Quick Report and Plain Text from the Report tab in Everest, attach the report .txt file from the advanced message box just as you would a picture.

How to Post a Screen Shot

fifthmanstandin · 02-22-2009, 12:07 PM

yeah the chipset driver from emachines said 'platform not supported' and then exited.

I think the text is an attachment. Hope this worked.

**wrench97** · 02-22-2009, 12:24 PM

Try using the Intel Installer utility get the ISO here and burn it to a cd using something like Ingburn,
http://downloadcenter.intel.com/filt...s=88&submit=Go!

http://www.imgburn.com/index.php?act=download

fifthmanstandin · 02-22-2009, 01:59 PM

It seems that the iso worked for the most part but the PCI Simple Communications Controller is still uninstalled in the device drivers. The iso didn't take care of it so I dunno what to do. I don't even see an emachine driver for it. Any ideas?

Thanks again wrench.

**wrench97** · 02-22-2009, 02:09 PM

Is there a Modem installed in a PCI slot?

fifthmanstandin · 02-22-2009, 02:10 PM

yessir it is

**wrench97** · 02-22-2009, 02:26 PM

Looks like a Conexant Modem try this one> http://www.download.com/Conexant-D85...9_4-56417.html

Also the 12v rail on the PSU is reading 11.8v keep a close eye on those are known to fail and take motherboards with them.

**BCCOMP** · 02-22-2009, 02:26 PM

Hi,
I believe the Modem is a Conexant HSF Modem (From your report, Thanks)

Quote:

[ Other devices / PCI Simple Communications Controller ]

Device Properties:
Driver Description PCI Simple Communications Controller
Hardware ID PCI\VEN_14F1&DEV_2F20&SUBSYS_200014F1&REV_00
Location Information PCI bus 2, device 4, function 0
PCI Device Conexant D850 56k V.9x DFVc Modem

Device Resources:
IRQ 11
Memory 80000000-8000FFFF
Port 1100-1107

The DEV/VEN # indicate you have this:
Chip Number: CX11252-11
Chip Description: HSFi PCI Internal Modem

Try this Driver:
http://www.conexant.com/support/md_driverdownload.jsp
Click on Modem Driver Assistance
Accept the aggreement
Scroll down to: HSF Generic Modem Drivers
Select: PCI 4/18/2006 1.58MB HSFp_WinXP.zip

Can I also gives use a newer report or a scrrenshot of the Device manger so we can 'see' what errors are remaining.

Thanks,
Bill

PS- Wrench97 thanks for the backup

fifthmanstandin · 02-22-2009, 02:41 PM

Thanks a lot to both of you guys. Real life savers.
seems that the driver took care of it. That it for the uninstalled drivers. Seems that everything's checking out ok.

**BCCOMP** · 02-22-2009, 02:44 PM

Do you have anymore errors in the Device Manager?
Bill

**wrench97** · 02-22-2009, 02:45 PM

Anytime:)

And Bill I don't know how you find all these drivers that you do:)))

fifthmanstandin · 02-22-2009, 02:50 PM

nah. No more errors in device manager.

**BCCOMP** · 02-22-2009, 02:54 PM

Sounds like you are all set, but as Wrench97 stated:
If this is the Original E-Machine Power Supply I would replace it.
E-machine PSU are NOTED for going bad and when they do you will most likely being replacing the PSU, Processor, RAM and Motherboard.
Bill

02-21-2009, 10:12 PM	#1 (permalink)
fifthmanstandin Registered User Join Date: Oct 2008 Posts: 47 OS: windows xp, mac os x, vista, ubuntu	Another Crazy emachine problem Hi all. Sort of a strange situation here. I have an emachines t5048 model and I reformatted the hard drive with an oem copy of windows xp media center edition. The installation went ok with nothing unexpected. I downloaded and installed the system's drivers from the emachines manufacturer website, opened all the .zips on winrar and proceeded to install. From there I went to the /cab folder in C drive and went on to attempt to install. The first one I went to install was the chipset driver which ran an install wizard and oddly enough an error pop up came up with something to the effect of 'unsupported platform'. I'm assuming this meant something like a compatibility issue, like it's the wrong driver for that cpu. I double checked the drivers and found no errors. I then tried to install the bios driver which told me that the current bios was the same as the driver bios, I continued with the install anyway. Upon the installation wizard prompting a reboot the computer boots into the emachines logo and then quickly goes to a black screen with a underscore blinking onscreen. The prompt doesn't give a message or accept keyboard entry. It will not boot further. However, if I put the windows xp media center boot disc in the cd driver and restart, the system will fully boot into windows xp as if nothing is wrong. Remove the cd again and it fails to boot. any ideas?

02-22-2009, 08:54 AM	#2 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,088 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Another Crazy emachine problem Hi, Seeing you reflashed the BIOS, I would enter the BIOS Setup and check the configuration. The reflash may have caused some changes from your orignal setup. Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

02-22-2009, 10:01 AM	#3 (permalink)
fifthmanstandin Registered User Join Date: Oct 2008 Posts: 47 OS: windows xp, mac os x, vista, ubuntu	Re: Another Crazy emachine problem I reinstalled and am trying the drivers again. This time went same as last, all the driver with the exception of bios would give some sort of error message, either 'could not find the device onboard', 'files missing from install to complete installation' or anything of that nature. The mobo bios goes down fine and installs fine but fails on restart. To focus on just the installation of drivers without changing bios setups or anything : OS is installed, drivers need to be installed, to my knowledge I'm installing them properly. So why is this occuring and how can I fix it? I can't see the error messages being right considering that the drivers came directly from emachine's website with no tampering. So I'm out of ideas. In device manager, the audio device, the pci simple communication controller, the sm bus controller and the video controller are all under the other devices list. Assumably they have no drivers. Last edited by fifthmanstandin; 02-22-2009 at 10:04 AM.

02-22-2009, 10:22 AM	#4 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,088 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Another Crazy emachine problem Hi, It is possible that this is not an e-machine board. Have you owned this since it was new? Can you run Everest under my signature and attach the report so I can "see" what Hardware you have. Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

02-22-2009, 10:35 AM	#5 (permalink)
fifthmanstandin Registered User Join Date: Oct 2008 Posts: 47 OS: windows xp, mac os x, vista, ubuntu	Re: Another Crazy emachine problem Not sure how to host and post the report. It comes up as an html file. Any ideas? I could email it to you if you want. Last edited by fifthmanstandin; 02-22-2009 at 10:36 AM.

02-22-2009, 11:37 AM	#6 (permalink)
fifthmanstandin Registered User Join Date: Oct 2008 Posts: 47 OS: windows xp, mac os x, vista, ubuntu	Re: Another Crazy emachine problem I cracked it open and the mobo is an Intel Desktop Board d101GGC. My understanding is that the T5048 model should have a Grant County Mobo as seen here http://cedcomputerservice.com/emachinemotherboards.aspx and as far as just eyeballing it goes I'd say it's the same one in my machine. I'm gonna try to get the drivers off the intel website and see if that works

02-22-2009, 11:39 AM	#7 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,810 OS: Win7	Re: Another Crazy emachine problem Did you install the Intel chipset drivers first? Pick Quick Report and Plain Text from the Report tab in Everest, attach the report .txt file from the advanced message box just as you would a picture. How to Post a Screen Shot __________________ Power Supply and Selection

02-22-2009, 12:24 PM	#9 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,810 OS: Win7	Re: Another Crazy emachine problem Try using the Intel Installer utility get the ISO here and burn it to a cd using something like Ingburn, http://downloadcenter.intel.com/filt...s=88&submit=Go! http://www.imgburn.com/index.php?act=download __________________ Power Supply and Selection

02-22-2009, 01:59 PM	#10 (permalink)
fifthmanstandin Registered User Join Date: Oct 2008 Posts: 47 OS: windows xp, mac os x, vista, ubuntu	Re: Another Crazy emachine problem It seems that the iso worked for the most part but the PCI Simple Communications Controller is still uninstalled in the device drivers. The iso didn't take care of it so I dunno what to do. I don't even see an emachine driver for it. Any ideas? Thanks again wrench.

02-22-2009, 02:09 PM	#11 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,810 OS: Win7	Re: Another Crazy emachine problem Is there a Modem installed in a PCI slot? __________________ Power Supply and Selection

02-22-2009, 02:10 PM	#12 (permalink)
fifthmanstandin Registered User Join Date: Oct 2008 Posts: 47 OS: windows xp, mac os x, vista, ubuntu	Re: Another Crazy emachine problem yessir it is

02-22-2009, 02:26 PM	#13 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,810 OS: Win7	Re: Another Crazy emachine problem Looks like a Conexant Modem try this one> http://www.download.com/Conexant-D85...9_4-56417.html Also the 12v rail on the PSU is reading 11.8v keep a close eye on those are known to fail and take motherboards with them. __________________ Power Supply and Selection

02-22-2009, 02:41 PM	#15 (permalink)
fifthmanstandin Registered User Join Date: Oct 2008 Posts: 47 OS: windows xp, mac os x, vista, ubuntu	Re: Another Crazy emachine problem Thanks a lot to both of you guys. Real life savers. seems that the driver took care of it. That it for the uninstalled drivers. Seems that everything's checking out ok.

02-22-2009, 02:44 PM	#16 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,088 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Another Crazy emachine problem Do you have anymore errors in the Device Manager? Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

02-22-2009, 02:45 PM	#17 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,810 OS: Win7	Re: Another Crazy emachine problem Anytime:) And Bill I don't know how you find all these drivers that you do:))) __________________ Power Supply and Selection

02-22-2009, 02:50 PM	#18 (permalink)
fifthmanstandin Registered User Join Date: Oct 2008 Posts: 47 OS: windows xp, mac os x, vista, ubuntu	Re: Another Crazy emachine problem nah. No more errors in device manager.

02-22-2009, 02:54 PM	#19 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,088 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Another Crazy emachine problem Sounds like you are all set, but as Wrench97 stated: If this is the Original E-Machine Power Supply I would replace it. E-machine PSU are NOTED for going bad and when they do you will most likely being replacing the PSU, Processor, RAM and Motherboard. Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan Last edited by BCCOMP; 02-22-2009 at 03:12 PM.