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#41 (permalink) |
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Registered User
Join Date: Jan 2009
Posts: 58
OS: XP
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Re: need chipset/usb drivers for Gateway eMachine T6524 (100% cpu usage) [moved from
Come to think of it. This problem was happening way before I put the pci card in there. I only put the pci card in there because I was having this problem!
BCCCOMP, Did you see anything in that Everest file I sent? |
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#42 (permalink) |
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Moderator, Microsoft Support
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Re: need chipset/usb drivers for Gateway eMachine T6524 (100% cpu usage) [moved from
I'm only saying that we should troubleshoot one problem at a time. The fact that you can't uninstall the pci to usb device in the device manager is a problem we should get rid of before troubleshooting the usb ports further.
Whatever caused your integrated USB ports to stop working back when you had XP MCE would probably have been solved by a reinstallation of MCE using the CD that came with the computer (unless you can think of something that could have physically damaged the usb ports). You never installed the proper radeon X200 chipset drivers on XP Pro before using the PCI card, did you ? |
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#43 (permalink) |
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Registered User
Join Date: Jan 2009
Posts: 58
OS: XP
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Re: need chipset/usb drivers for Gateway eMachine T6524 (100% cpu usage) [moved from
I gotcha. You guys are the experts and I really value your help. I'll reformat and start over without the pci in there and report back to you.
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#44 (permalink) |
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Registered User
Join Date: Jan 2009
Posts: 58
OS: XP
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Re: need chipset/usb drivers for Gateway eMachine T6524 (100% cpu usage) [moved from
O.K. I'm all done. Here's what happened:
Wiped the drive, installed xp pro, installed drivers, installed sp2 This first picture is where I was at after installing all the drivers. It found all the usb's except for this one so I left it alone thinking sp2 would find it and install it. Installed sp2 and it still did not automatically detect it so I "updated driver" and it found it and installed it. Results: After installing all drivers pc working great--0% cpu usage. After updating driver on the lone usb cpu usage back to 100% ???? ARGH ???? :( |
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#45 (permalink) |
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Mod Hardware Team
Join Date: Jul 2007
Location: New York
Posts: 6,898
OS: Win XP SP3 / Windows 7 Beta / Open Suse
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Re: need chipset/usb drivers for Gateway eMachine T6524 (100% cpu usage) [moved from
Hi Can you do me a favor?
Remove the nvidia video card and the drivers. Connect the PC to you on-board card Enable the On-board video in the BIOS Install this chipset driver: http://game.amd.com/us-en/drivers_ca.../integrated-xp Reboot the PC and see what the CPU usage is. See what errors are in the Device Manager. Thanks, Bill |
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#46 (permalink) |
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Registered User
Join Date: Jan 2009
Posts: 58
OS: XP
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Re: need chipset/usb drivers for Gateway eMachine T6524 (100% cpu usage) [moved from
Installed the ATI video drivers and took out the nvidia drivers and software. Rebooted several times. Still 100% cpu usage and no errors in device manager, but I am the proud owner of a free trial of World of Warcraft thanks to ATI :)
You were on the right track though. I think we figured out that the video card is a PCI Express card so that's why it was loading the PCI Enhanced stuff. Am I right? Don't think it will matter but should I now do a fresh install without the nvidia video card installed? or what? Am I the longest thread you guys have had to try to figure out? I really appreciate you trying to help me. When it's all said and done could this just be a hardware problem? |
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#47 (permalink) | |||
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Moderator, Microsoft Support
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Re: need chipset/usb drivers for Gateway eMachine T6524 (100% cpu usage) [moved from
Quote:
Using an nvidia video card on an ATI chipset can cause issues so I agree with BCCOMP, it's a good idea to fall back on the onboard video card (I hadn't realized that you added a dedicated card). Btw did you upgrade the power supply when you added the nvidia GeForce 6600 video card ? The original supply isn't likely to be sufficient for a dedicated card and USB issues can be caused by an underpowered supply. If there's an hardware monitor screen in the BIOS check the voltages. Quote:
Formatting and reinstalling each time a problem happens isn't the most efficient solution, let's do this : 1. Remove all the PCI cards (video and USB) that weren't with the computer when you bought it 2. Enter the BIOS and reload the default settings to make sure nothing's wrong there. Check the USB settings and report their value (should be enabled, hi-speed, enhanced or USB 2.0, any other value could limit them to USB 1.1) 3. Install XP SP3 (slipstream SP3 on your XP Pro CD) 4. Once within Windows enable XP's integrated firewall before you connect the internet cable then follow these instructions to make an image of the system with DriveImage before you install any drivers : How to Backup your boot hard drive. Now if/when things go awry all you'll need to do is reload the previous system image using DriveImage and the Bart PE CD (takes 10 minutes) instead of reinstalling from scratch. Then experiment with the drivers. I strongly suggest that you start with the radeon X200 chipset driver that's on eMachine's website : http://www.emachines.com/support/pro...es&model=T6524 Then install the AC audio, ethernet, media reader and modem drivers. If all is fine connect to windows update and install the latest critical updates for your system. If things go bad at this point tell us about it and reload the clean image. According to your system specs there are 7 USB ports : Quote:
Another way to look at the issue would be to analyze the kernel to find what particular driver is using the CPU. I provided the tools for that in post #8. Last edited by justpassingby; 01-15-2009 at 07:07 AM. |
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#48 (permalink) |
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Mod Hardware Team
Join Date: Jul 2007
Location: New York
Posts: 6,898
OS: Win XP SP3 / Windows 7 Beta / Open Suse
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Re: need chipset/usb drivers for Gateway eMachine T6524 (100% cpu usage) [moved from
What are the complete specs of the PSU.
The specs are listed on a tag attached to the PSU Thanks, Bill |
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#49 (permalink) | |
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Registered User
Join Date: Jan 2009
Posts: 58
OS: XP
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Re: need chipset/usb drivers for Gateway eMachine T6524 (100% cpu usage) [moved from
Quote:
I'll see if I have a more robust psu laying around. I've kinda gotten to be a collector of old pc's over the years.....BUT If I don't use the add-on video card I shouldn't need a more robust psu, correct? |
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#50 (permalink) | ||
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Moderator, Microsoft Support
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Re: need chipset/usb drivers for Gateway eMachine T6524 (100% cpu usage) [moved from
Quote:
Quote:
Last edited by justpassingby; 01-16-2009 at 05:07 AM. |
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#51 (permalink) |
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Registered User
Join Date: Jan 2009
Posts: 58
OS: XP
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Re: need chipset/usb drivers for Gateway eMachine T6524 (100% cpu usage) [moved from
I'll check the psu specs tonight when I get home.
The "pci to usb" device did appear. See my 2nd picture. "This first picture is where I was at after installing all the drivers. It found all the usb's except for this one so I left it alone thinking sp2 would find it and install it. Installed sp2 and it still did not automatically detect it so I "updated driver" and it found it and installed it." All the above was with out any extra cards in any slots. No video, no usb, no nothing. So I don't know how it could detect something that's not there! Maybe it's seeing something hooked up via ide that it's counting as pci? |
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#53 (permalink) |
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Mod Hardware Team
Join Date: Jul 2007
Location: New York
Posts: 6,898
OS: Win XP SP3 / Windows 7 Beta / Open Suse
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Re: need chipset/usb drivers for Gateway eMachine T6524 (100% cpu usage) [moved from
HI,
Do not get confused with the Enhanced USB Controller. This is needed for USB 2.0 speeds. This will load each and every time whether or not you have the USB 1.0 card in or not. This is due to your Motherboard having USB 2.0 On the PSU there should be more info. Can you post ALL the info you see on the tag. Amps Voltages Watts |
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#54 (permalink) |
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Registered User
Join Date: Jan 2009
Posts: 58
OS: XP
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Re: need chipset/usb drivers for Gateway eMachine T6524 (100% cpu usage) [moved from
http://www.ascendtech.us/itemdesc.as...30012E&eq=&Tp=
This is the exact model number Bestec atx-300-12e It says on the psu: input: 100-127v-6A 200-240V-3A 60/50 Hz output 12v-15 amps -12v 0.8 amps 300w max +5v +3.3v +5v & +3.3v 180w max +5v & +12v & +3.3v 288w max |
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#55 (permalink) |
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Mod Hardware Team
Join Date: Jul 2007
Location: New York
Posts: 6,898
OS: Win XP SP3 / Windows 7 Beta / Open Suse
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Re: need chipset/usb drivers for Gateway eMachine T6524 (100% cpu usage) [moved from
HI,
This PSU is way under powered for your PCI-e card. A Pci-e card requires 26Amps on the 12V Line If you had run this PSU on your PCI-e card then there is a good chance damage may have been done to the motherboard. That said I believe your issue with the 100% Cpu usage is your USB controllers. But lets see if there is something causing this. First have nothing connected to ANY USB Port (Keyboard, Mouse, Printers etc.) or USB Headers (Media Card Reader etc.) on the Motherboard. Once you can confirm NOTHING is attached that has anything to do with USB, see if you still have 100% CPU Usage. Bill |
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#56 (permalink) |
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Registered User
Join Date: Jan 2009
Posts: 58
OS: XP
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Re: need chipset/usb drivers for Gateway eMachine T6524 (100% cpu usage) [moved from
There is nothing connected to any usb nor do I have any pci inserted at this time. Other than the video card I have not had anything connected during this last install of xp pro and now it is out also. Still have 100% cpu usage.
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#60 (permalink) |
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Mod Hardware Team
Join Date: Jul 2007
Location: New York
Posts: 6,898
OS: Win XP SP3 / Windows 7 Beta / Open Suse
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Re: need chipset/usb drivers for Gateway eMachine T6524 (100% cpu usage) [moved from
It uses a USB Header on the Motherboard I believe. You may have other devices connected on other USB Headers.
Bill |
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