Welcome to Tech Support Forum home to more then 136,000 problems solved. Issues have included: Spyware, Malware, Virus Issues, Windows, Microsoft, Linux, Networking, Security, Hardware, and Gaming Getting your problem solved is as easy as:
1. Registering for a free account
2. Asking your question
3. Receiving an answer

Registered members:
* Get free support
* Communicate privately with other members (PM).
* Removal of this message
* See fewer ads.
* And much more..

 



Want to know how to post a question? click here Having problems with spyware and pop-ups? First Steps
Go Back   Tech Support Forum > Hardware Support > Driver Support
User Name
Password
Site Map Register Donate Rules Blogs Mark Forums Read


Driver Support Request drivers or find help with drivers

Reply
 
LinkBack Thread Tools
Old 01-14-2009, 02:22 PM   #41 (permalink)
Registered User
 
Join Date: Jan 2009
Posts: 58
OS: XP


Re: need chipset/usb drivers for Gateway eMachine T6524 (100% cpu usage) [moved from

Come to think of it. This problem was happening way before I put the pci card in there. I only put the pci card in there because I was having this problem!

BCCCOMP, Did you see anything in that Everest file I sent?
garypriceomaha is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Important Information
Join the #1 Tech Support Forum Today - It's Totally Free!

TechSupportForum.com is a leading support website for your computer needs. We offer free, friendly and personalized computer support. Why pay to have your computer fixed when you can do it for free.

Join TechSupportforum.com Today - Click Here

Old 01-14-2009, 03:36 PM   #42 (permalink)
Moderator, Microsoft Support
 
justpassingby's Avatar
 
Join Date: Mar 2007
Location: Belgium
Posts: 6,219
OS: XP Home SP3 / Ubuntu

My System

Re: need chipset/usb drivers for Gateway eMachine T6524 (100% cpu usage) [moved from

I'm only saying that we should troubleshoot one problem at a time. The fact that you can't uninstall the pci to usb device in the device manager is a problem we should get rid of before troubleshooting the usb ports further.

Whatever caused your integrated USB ports to stop working back when you had XP MCE would probably have been solved by a reinstallation of MCE using the CD that came with the computer (unless you can think of something that could have physically damaged the usb ports). You never installed the proper radeon X200 chipset drivers on XP Pro before using the PCI card, did you ?
__________________

Malware removal steps. Post your logs there and not here !
Posting system specs
justpassingby is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 01-14-2009, 06:46 PM   #43 (permalink)
Registered User
 
Join Date: Jan 2009
Posts: 58
OS: XP


Re: need chipset/usb drivers for Gateway eMachine T6524 (100% cpu usage) [moved from

I gotcha. You guys are the experts and I really value your help. I'll reformat and start over without the pci in there and report back to you.
garypriceomaha is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 01-14-2009, 08:29 PM   #44 (permalink)
Registered User
 
Join Date: Jan 2009
Posts: 58
OS: XP


Re: need chipset/usb drivers for Gateway eMachine T6524 (100% cpu usage) [moved from

O.K. I'm all done. Here's what happened:

Wiped the drive, installed xp pro, installed drivers, installed sp2

This first picture is where I was at after installing all the drivers. It found all the usb's except for this one so I left it alone thinking sp2 would find it and install it.

Installed sp2 and it still did not automatically detect it so I "updated driver" and it found it and installed it.

Results:

After installing all drivers pc working great--0% cpu usage.

After updating driver on the lone usb cpu usage back to 100%

???? ARGH ???? :(
Attached Images
File Type: jpg with drivers but before sp2.JPG (137.2 KB, 4 views)
File Type: jpg After updating driver.JPG (135.3 KB, 5 views)
Attached Files
File Type: txt Everest report.txt (244.2 KB, 3 views)
garypriceomaha is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 01-14-2009, 09:28 PM   #45 (permalink)
Mod Hardware Team
 
BCCOMP's Avatar
 
Join Date: Jul 2007
Location: New York
Posts: 6,979
OS: Win XP SP3 / Windows 7 Beta / Open Suse

My System

Re: need chipset/usb drivers for Gateway eMachine T6524 (100% cpu usage) [moved from

Hi Can you do me a favor?
Remove the nvidia video card and the drivers.
Connect the PC to you on-board card
Enable the On-board video in the BIOS
Install this chipset driver:
http://game.amd.com/us-en/drivers_ca.../integrated-xp

Reboot the PC and see what the CPU usage is.
See what errors are in the Device Manager.

Thanks,
Bill
BCCOMP is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 01-15-2009, 12:05 AM   #46 (permalink)
Registered User
 
Join Date: Jan 2009
Posts: 58
OS: XP


Re: need chipset/usb drivers for Gateway eMachine T6524 (100% cpu usage) [moved from

Installed the ATI video drivers and took out the nvidia drivers and software. Rebooted several times. Still 100% cpu usage and no errors in device manager, but I am the proud owner of a free trial of World of Warcraft thanks to ATI :)

You were on the right track though. I think we figured out that the video card is a PCI Express card so that's why it was loading the PCI Enhanced stuff. Am I right?

Don't think it will matter but should I now do a fresh install without the nvidia video card installed? or what?

Am I the longest thread you guys have had to try to figure out? I really appreciate you trying to help me.

When it's all said and done could this just be a hardware problem?
garypriceomaha is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 01-15-2009, 07:01 AM   #47 (permalink)
Moderator, Microsoft Support
 
justpassingby's Avatar
 
Join Date: Mar 2007
Location: Belgium
Posts: 6,219
OS: XP Home SP3 / Ubuntu

My System

Re: need chipset/usb drivers for Gateway eMachine T6524 (100% cpu usage) [moved from

Quote:
think we figured out that the video card is a PCI Express card so that's why it was loading the PCI Enhanced stuff. Am I right?
The "standard enhanced pci to usb host controller" was definitely related to the PCI USB card, not to the PCI-E video card. "Enhanced" means USB 2.0.

Using an nvidia video card on an ATI chipset can cause issues so I agree with BCCOMP, it's a good idea to fall back on the onboard video card (I hadn't realized that you added a dedicated card). Btw did you upgrade the power supply when you added the nvidia GeForce 6600 video card ? The original supply isn't likely to be sufficient for a dedicated card and USB issues can be caused by an underpowered supply. If there's an hardware monitor screen in the BIOS check the voltages.

Quote:
Don't think it will matter but should I now do a fresh install without the nvidia video card installed? or what?
It would allow to rule out conflicts between the Ati chipset and the nvidia drivers and problems caused by unsufficient power.

Formatting and reinstalling each time a problem happens isn't the most efficient solution, let's do this :

1. Remove all the PCI cards (video and USB) that weren't with the computer when you bought it
2. Enter the BIOS and reload the default settings to make sure nothing's wrong there. Check the USB settings and report their value (should be enabled, hi-speed, enhanced or USB 2.0, any other value could limit them to USB 1.1)
3. Install XP SP3 (slipstream SP3 on your XP Pro CD)
4. Once within Windows enable XP's integrated firewall before you connect the internet cable then follow these instructions to make an image of the system with DriveImage before you install any drivers : How to Backup your boot hard drive.

Now if/when things go awry all you'll need to do is reload the previous system image using DriveImage and the Bart PE CD (takes 10 minutes) instead of reinstalling from scratch.

Then experiment with the drivers. I strongly suggest that you start with the radeon X200 chipset driver that's on eMachine's website :
http://www.emachines.com/support/pro...es&model=T6524
Then install the AC audio, ethernet, media reader and modem drivers. If all is fine connect to windows update and install the latest critical updates for your system. If things go bad at this point tell us about it and reload the clean image.

According to your system specs there are 7 USB ports :
Quote:
7 USB 2.0 (2 in front, 4 in back, 1 in Media Reader)
See how they work before and after you install the drivers, test the 4 rear ports and the port in the media reader, no need to test the other 2 front ports. Also before you install the drivers and are on the situation that's on your first pic what was the status of the "unknow device" and of the "Universal serial bus (USB) controller" with yellow icon (double-click the device to see the device status) ?


Another way to look at the issue would be to analyze the kernel to find what particular driver is using the CPU. I provided the tools for that in post #8.
__________________

Malware removal steps. Post your logs there and not here !
Posting system specs

Last edited by justpassingby; 01-15-2009 at 07:07 AM.
justpassingby is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 01-15-2009, 07:06 AM   #48 (permalink)
Mod Hardware Team
 
BCCOMP's Avatar
 
Join Date: Jul 2007
Location: New York
Posts: 6,979
OS: Win XP SP3 / Windows 7 Beta / Open Suse

My System

Re: need chipset/usb drivers for Gateway eMachine T6524 (100% cpu usage) [moved from

What are the complete specs of the PSU.
The specs are listed on a tag attached to the PSU
Thanks,
Bill
BCCOMP is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 01-15-2009, 12:14 PM   #49 (permalink)
Registered User
 
Join Date: Jan 2009
Posts: 58
OS: XP


Re: need chipset/usb drivers for Gateway eMachine T6524 (100% cpu usage) [moved from

Quote:
Originally Posted by justpassingby View Post
The "standard enhanced pci to usb host controller" was definitely related to the PCI USB card, not to the PCI-E video card. "Enhanced" means USB 2.0.
Why did it load it again when I took the card out?


If there's an hardware monitor screen in the BIOS check the voltages.
I posted the voltages on the first page. Do those look o.k.?






2. Enter the BIOS and reload the default settings to make sure nothing's wrong there. Done this many times already.


4. Once within Windows enable XP's integrated firewall before you connect the internet cable then follow these instructions to make an image of the system with DriveImage before you install any drivers : How to Backup your boot hard drive.
So you're saying to reformat again and do it this way?


Now if/when things go awry all you'll need to do is reload the previous system image using DriveImage and the Bart PE CD (takes 10 minutes) instead of reinstalling from scratch.
I like this idea! :)



According to your system specs there are 7 USB ports : This is correct.

See how they work before and after you install the drivers, test the 4 rear ports and the port in the media reader, no need to test the other 2 front ports. Also before you install the drivers and are on the situation that's on your first pic what was the status of the "unknow device" and of the "Universal serial bus (USB) controller" with yellow icon (double-click the device to see the device status) ?
I don't think any of them worked before, during, or after installing any drivers....but I'll do it again.


Another way to look at the issue would be to analyze the kernel to find what particular driver is using the CPU. I provided the tools for that in post #8.
I'll experiment with this.

I'll see if I have a more robust psu laying around. I've kinda gotten to be a collector of old pc's over the years.....BUT If I don't use the add-on video card I shouldn't need a more robust psu, correct?
garypriceomaha is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 01-16-2009, 05:05 AM   #50 (permalink)
Moderator, Microsoft Support
 
justpassingby's Avatar
 
Join Date: Mar 2007
Location: Belgium
Posts: 6,219
OS: XP Home SP3 / Ubuntu

My System

Re: need chipset/usb drivers for Gateway eMachine T6524 (100% cpu usage) [moved from

Quote:
The "standard enhanced pci to usb host controller" was definitely related to the PCI USB card, not to the PCI-E video card. "Enhanced" means USB 2.0.
Why did it load it again when I took the card out?
It didn't load again. The first time you reinstalled XP you let the card in and only took it out after XP was reinstalled, the device had been found during the installation which is why it was appearing in the devices list. The last time you reinstalled XP without the PCI card and that "PCI to USB" device didn't appear.

Quote:
If there's an hardware monitor screen in the BIOS check the voltages.
I posted the voltages on the first page. Do those look o.k.?
As I said on the first page 11.6V is low for the 12V line. The ATX specs state the voltages need to remain in a 0.5% range of their nominal value, the closer the better, and 11.6V is exactly 0.5% away from 12V. The computer would probably crash during games due to the video card being underpowered. What are the voltages now that you removed the PCI-E video card ? What's the brand and model of the power supply ? (check the sticker on the side of the power supply block)
__________________

Malware removal steps. Post your logs there and not here !
Posting system specs

Last edited by justpassingby; 01-16-2009 at 05:07 AM.
justpassingby is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 01-16-2009, 12:26 PM   #51 (permalink)
Registered User
 
Join Date: Jan 2009
Posts: 58
OS: XP


Re: need chipset/usb drivers for Gateway eMachine T6524 (100% cpu usage) [moved from

I'll check the psu specs tonight when I get home.

The "pci to usb" device did appear. See my 2nd picture.


"This first picture is where I was at after installing all the drivers. It found all the usb's except for this one so I left it alone thinking sp2 would find it and install it.

Installed sp2 and it still did not automatically detect it so I "updated driver" and it found it and installed it."


All the above was with out any extra cards in any slots. No video, no usb, no nothing. So I don't know how it could detect something that's not there! Maybe it's seeing something hooked up via ide that it's counting as pci?
garypriceomaha is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 01-16-2009, 05:48 PM   #52 (permalink)
Registered User
 
Join Date: Jan 2009
Posts: 58
OS: XP


Re: need chipset/usb drivers for Gateway eMachine T6524 (100% cpu usage) [moved from

The psu is a atx-300
It says 300 watt max and still says 11.6 max
garypriceomaha is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 01-16-2009, 06:03 PM   #53 (permalink)
Mod Hardware Team
 
BCCOMP's Avatar
 
Join Date: Jul 2007
Location: New York
Posts: 6,979
OS: Win XP SP3 / Windows 7 Beta / Open Suse

My System

Re: need chipset/usb drivers for Gateway eMachine T6524 (100% cpu usage) [moved from

HI,
Do not get confused with the Enhanced USB Controller. This is needed for USB 2.0 speeds. This will load each and every time whether or not you have the USB 1.0 card in or not. This is due to your Motherboard having USB 2.0

On the PSU there should be more info. Can you post ALL the info you see on the tag.
Amps
Voltages
Watts
BCCOMP is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 01-16-2009, 08:14 PM   #54 (permalink)
Registered User
 
Join Date: Jan 2009
Posts: 58
OS: XP


Re: need chipset/usb drivers for Gateway eMachine T6524 (100% cpu usage) [moved from

http://www.ascendtech.us/itemdesc.as...30012E&eq=&Tp=

This is the exact model number

Bestec atx-300-12e

It says on the psu:

input: 100-127v-6A
200-240V-3A 60/50 Hz
output 12v-15 amps
-12v 0.8 amps
300w max +5v +3.3v
+5v & +3.3v 180w max
+5v & +12v & +3.3v 288w max
garypriceomaha is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 01-16-2009, 09:10 PM   #55 (permalink)
Mod Hardware Team
 
BCCOMP's Avatar
 
Join Date: Jul 2007
Location: New York
Posts: 6,979
OS: Win XP SP3 / Windows 7 Beta / Open Suse

My System

Re: need chipset/usb drivers for Gateway eMachine T6524 (100% cpu usage) [moved from

HI,
This PSU is way under powered for your PCI-e card.
A Pci-e card requires 26Amps on the 12V Line

If you had run this PSU on your PCI-e card then there is a good chance damage may have been done to the motherboard.

That said I believe your issue with the 100% Cpu usage is your USB controllers.
But lets see if there is something causing this.

First have nothing connected to ANY USB Port (Keyboard, Mouse, Printers etc.) or USB Headers (Media Card Reader etc.) on the Motherboard.
Once you can confirm NOTHING is attached that has anything to do with USB, see if you still have 100% CPU Usage.

Bill
BCCOMP is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 01-16-2009, 09:21 PM   #56 (permalink)
Registered User
 
Join Date: Jan 2009
Posts: 58
OS: XP


Re: need chipset/usb drivers for Gateway eMachine T6524 (100% cpu usage) [moved from

There is nothing connected to any usb nor do I have any pci inserted at this time. Other than the video card I have not had anything connected during this last install of xp pro and now it is out also. Still have 100% cpu usage.
garypriceomaha is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 01-16-2009, 09:24 PM   #57 (permalink)
Registered User
 
Join Date: Jan 2009
Posts: 58
OS: XP


Re: need chipset/usb drivers for Gateway eMachine T6524 (100% cpu usage) [moved from

Going back to post #44--Everything was fine until that one usb driver was "updated"
garypriceomaha is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 01-16-2009, 09:42 PM   #58 (permalink)
Mod Hardware Team
 
BCCOMP's Avatar
 
Join Date: Jul 2007
Location: New York
Posts: 6,979
OS: Win XP SP3 / Windows 7 Beta / Open Suse

My System

Re: need chipset/usb drivers for Gateway eMachine T6524 (100% cpu usage) [moved from

Do you have a Media Card Reader?
Bill
BCCOMP is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 01-17-2009, 08:08 AM   #59 (permalink)
Registered User
 
Join Date: Jan 2009
Posts: 58
OS: XP


Re: need chipset/usb drivers for Gateway eMachine T6524 (100% cpu usage) [moved from

yes, onboard though.
garypriceomaha is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 01-17-2009, 08:16 AM   #60 (permalink)
Mod Hardware Team
 
BCCOMP's Avatar
 
Join Date: Jul 2007
Location: New York
Posts: 6,979
OS: Win XP SP3 / Windows 7 Beta / Open Suse

My System

Re: need chipset/usb drivers for Gateway eMachine T6524 (100% cpu usage) [moved from

It uses a USB Header on the Motherboard I believe. You may have other devices connected on other USB Headers.
Bill
BCCOMP is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Reply


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off




All times are GMT -7. The time now is 08:01 AM.



Copyright 2001 - 2009, Tech Support Forum
Home Tips Plus | Outdoor Basecamp | Automotive Support Forum

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85