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LinkBack | Thread Tools |
10-05-2008, 10:59 PM
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#1 (permalink) |
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Registered User
Join Date: Oct 2008
Posts: 1
OS: xp service pack 3
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Driver Compaq Presario V6120US
I'm unable to play a DVD. When I checked in the D drive under properties it says "windows cannot load the device driver for this hardware. The driver may be corruped or missing (code 39).
When I troubleshoot - it comes back and says I have the best driver. I am certainly no techy so I'm wondering can anyone give me any advice please. The DVD/CD-ROM drive is HL-DT-ST DVDRAM GSA-4084N THANKS - PJ |
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10-06-2008, 06:52 AM
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#2 (permalink) |
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Mod Hardware Team
Join Date: Jul 2007
Location: New York
Posts: 7,054
OS: Win XP SP3 / Windows 7 Beta / Open Suse
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Re: Driver Compaq Presario V6120US
Hi,
Welcome to TSF. Are you able to run a CD? What DVD program do you have? Go to the device manager>Right click My Computer>Properties>Hardware Tab>Device manager. From here right click on the CD-Rom that is errored>click uninstall>Reboot. Xp has the drivers built in for CD-Rom so there should be no need for extra drivers. Upon reboot XP should reinstall the driver. If that does not work you can try this: http://support.microsoft.com/kb/314060/EN-US/ Hope this helps. Bill |
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