[SOLVED] Problems with Video Controller (VGA compatible)

saintpatty · 09-30-2008, 02:48 AM

Hi,
I'm having trouble installing Video controller, when i go into device manager from system properties Video controller under other devices has a yellow question mark next to it.

When I try to update the driver it tells me the software needs to be installed, so I try to do it automatically but it says it can't find the necessary software to install it, it also says to insert any disks that came with the computer but i did not receive any cd's relating to this.

The video controller was working a few days ago and just stopped, can anyone help me with the video controller?

dai · 09-30-2008, 03:31 AM

is your video a card or onboard

saintpatty · 09-30-2008, 03:33 AM

Came with the computer.. so onboard i guess

**blah789** · 09-30-2008, 03:37 AM

If you stated what the make/model of your computer, or if you knew what the graphics card was, it would help.

saintpatty · 09-30-2008, 03:41 AM

Made by Mercury computers, sorry don't know what the graphics card is

dai · 09-30-2008, 03:49 AM

is this a laptop
what model is it

saintpatty · 09-30-2008, 03:55 AM

No it isn't a laptop, it's a mercury 3512

**blah789** · 09-30-2008, 04:43 AM

I looked at this page
http://www.trademe.co.nz/Computers/D...-171909337.htm
and it appears it has Intel integrated graphics.

What would *really* help would be knowing the exact chipset (go to device manager, expand system devices, then press alt-print screen (print screen button is near scroll lock and pause), then start paint, and go to edit, paste, then save the file as a png, then upload it to us)

If you're in a big hurry, you can try this download
http://downloadcenter.intel.com/Deta...12536&lang=eng
That's for Intel integrated graphics for a lot of different chipsets. It shouldn't hurt your system if it's not the right one. Or you could hold off until we find out more info about your chipset and find an exact match for your integrated graphics.

dai · 09-30-2008, 07:56 AM

see what this says it is
http://pc-wizard-2008.en.softonic.com/

saintpatty · 09-30-2008, 02:49 PM

This is the attachment for the device manager with system devices expanded..
untitled.PNG
Dai, I'll download the pc wizard now and see what it says..

Thanks for all the help

saintpatty · 09-30-2008, 02:58 PM

Hi this is what pcwizard had to say in system summary:

Manufacturer : Mercury Computers
Mainboard : Unspecified i845G-W83627
Chipset : Intel i845G
Processor : Intel Celeron D 315 @ 2266 MHz
Physical Memory : 512 MB (1 x 512 DDR-SDRAM )
Video Card : Intel Corporation 82845G/GL/GV/GE/PE Integrated Graphics Device
Hard Disk : SAMSUNG (80 GB)
DVD-Rom Drive : HL-DT-ST DVDRAM GSA-H10N
Network Card : Realtek Semiconductor RT8139 (A/B/C/810x/813x/C+) Fast Ethernet Adapter
Operating System : Microsoft Windows XP Professional 5.01.2600 Service Pack 3
DirectX : Version 9.0c (July 2008)

If you need any other part of pc wizard just ask

saintpatty · 09-30-2008, 03:03 PM

Blah I had a look at your quick solution, but just to let you know it doesn't support my chipset.

**blah789** · 09-30-2008, 06:49 PM

dai's tool provided wonderfully useful info.
Sorry about the earlier link. It was just a bundled solution for a bunch of know integrated graphics subsystems. Was hoping yours would be among them, but apparently not. Yours is among archived products
http://downloadcenter.intel.com/Deta...ional&lang=eng

saintpatty · 09-30-2008, 07:22 PM

Thank you both so much.. your download worked like a charm.

dai · 10-01-2008, 12:03 AM

glad you have it sorted

09-30-2008, 02:48 AM	#1 (permalink)
saintpatty Registered User Join Date: Sep 2008 Posts: 8 OS: windows xp professional	[SOLVED] Problems with Video Controller (VGA compatible) Hi, I'm having trouble installing Video controller, when i go into device manager from system properties Video controller under other devices has a yellow question mark next to it. When I try to update the driver it tells me the software needs to be installed, so I try to do it automatically but it says it can't find the necessary software to install it, it also says to insert any disks that came with the computer but i did not receive any cd's relating to this. The video controller was working a few days ago and just stopped, can anyone help me with the video controller?

09-30-2008, 03:31 AM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,784 OS: win 7 32x 64x rtm	Re: Problems with Video Controller (VGA compatible) is your video a card or onboard __________________

09-30-2008, 03:33 AM	#3 (permalink)
saintpatty Registered User Join Date: Sep 2008 Posts: 8 OS: windows xp professional	Re: Problems with Video Controller (VGA compatible) Came with the computer.. so onboard i guess

09-30-2008, 03:37 AM	#4 (permalink)
blah789 TSF Enthusiast Join Date: Aug 2008 Posts: 2,338 OS: Windows 2000 SP4 and Windows XP SP3	Re: Problems with Video Controller (VGA compatible) If you stated what the make/model of your computer, or if you knew what the graphics card was, it would help.

09-30-2008, 03:41 AM	#5 (permalink)
saintpatty Registered User Join Date: Sep 2008 Posts: 8 OS: windows xp professional	Re: Problems with Video Controller (VGA compatible) Made by Mercury computers, sorry don't know what the graphics card is

09-30-2008, 03:49 AM	#6 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,784 OS: win 7 32x 64x rtm	Re: Problems with Video Controller (VGA compatible) is this a laptop what model is it __________________

09-30-2008, 03:55 AM	#7 (permalink)
saintpatty Registered User Join Date: Sep 2008 Posts: 8 OS: windows xp professional	Re: Problems with Video Controller (VGA compatible) No it isn't a laptop, it's a mercury 3512

09-30-2008, 04:43 AM	#8 (permalink)
blah789 TSF Enthusiast Join Date: Aug 2008 Posts: 2,338 OS: Windows 2000 SP4 and Windows XP SP3	Re: Problems with Video Controller (VGA compatible) I looked at this page http://www.trademe.co.nz/Computers/D...-171909337.htm and it appears it has Intel integrated graphics. What would really help would be knowing the exact chipset (go to device manager, expand system devices, then press alt-print screen (print screen button is near scroll lock and pause), then start paint, and go to edit, paste, then save the file as a png, then upload it to us) If you're in a big hurry, you can try this download http://downloadcenter.intel.com/Deta...12536&lang=eng That's for Intel integrated graphics for a lot of different chipsets. It shouldn't hurt your system if it's not the right one. Or you could hold off until we find out more info about your chipset and find an exact match for your integrated graphics.

09-30-2008, 07:56 AM	#9 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,784 OS: win 7 32x 64x rtm	Re: Problems with Video Controller (VGA compatible) see what this says it is http://pc-wizard-2008.en.softonic.com/ __________________

09-30-2008, 02:58 PM	#11 (permalink)
saintpatty Registered User Join Date: Sep 2008 Posts: 8 OS: windows xp professional	Re: Problems with Video Controller (VGA compatible) Hi this is what pcwizard had to say in system summary: Manufacturer : Mercury Computers Mainboard : Unspecified i845G-W83627 Chipset : Intel i845G Processor : Intel Celeron D 315 @ 2266 MHz Physical Memory : 512 MB (1 x 512 DDR-SDRAM ) Video Card : Intel Corporation 82845G/GL/GV/GE/PE Integrated Graphics Device Hard Disk : SAMSUNG (80 GB) DVD-Rom Drive : HL-DT-ST DVDRAM GSA-H10N Network Card : Realtek Semiconductor RT8139 (A/B/C/810x/813x/C+) Fast Ethernet Adapter Operating System : Microsoft Windows XP Professional 5.01.2600 Service Pack 3 DirectX : Version 9.0c (July 2008) If you need any other part of pc wizard just ask

09-30-2008, 03:03 PM	#12 (permalink)
saintpatty Registered User Join Date: Sep 2008 Posts: 8 OS: windows xp professional	Re: Problems with Video Controller (VGA compatible) Blah I had a look at your quick solution, but just to let you know it doesn't support my chipset.

09-30-2008, 06:49 PM	#13 (permalink)
blah789 TSF Enthusiast Join Date: Aug 2008 Posts: 2,338 OS: Windows 2000 SP4 and Windows XP SP3	Re: Problems with Video Controller (VGA compatible) dai's tool provided wonderfully useful info. Sorry about the earlier link. It was just a bundled solution for a bunch of know integrated graphics subsystems. Was hoping yours would be among them, but apparently not. Yours is among archived products http://downloadcenter.intel.com/Deta...ional&lang=eng

09-30-2008, 07:22 PM	#14 (permalink)
saintpatty Registered User Join Date: Sep 2008 Posts: 8 OS: windows xp professional	Re: Problems with Video Controller (VGA compatible) Thank you both so much.. your download worked like a charm.

10-01-2008, 12:03 AM	#15 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,784 OS: win 7 32x 64x rtm	Re: Problems with Video Controller (VGA compatible) glad you have it sorted __________________