Pavilion 512c Audio Drivers... random reboot

jdm93dsm · 08-30-2008, 09:28 PM

I'm working on a HP Pavilion 512c desktop, I installed a fresh copy of Windows XP Professional (not HP recovery) and having trouble finding a audio driver that will work. I checked HP Support website and the driver wasn't avaliable for download. I checked a few websites and finally found out it used a realtek AC'97 driver. The problem is when I execute the setup for the sound card it gets halfway through the install and randomly reboots. I go to the device manager and attempt to update the driver and it does the same... any ideas?

Houndog777 · 09-01-2008, 03:08 PM

Uninstall any drivers/software loaded for it and any other audio application; uninstall it from Device Manager and reboot.
Disable any third-party apps & services and try installing the drivers again.

Also check the Hardware ID for the card in Device Manager, just to ensure you're loading the correct drivers.

08-30-2008, 09:28 PM	#1 (permalink)
jdm93dsm Registered User Join Date: Nov 2007 Location: Louisville Posts: 20 OS: XP SP3, Win2K Advanced Server, Ubuntu	Pavilion 512c Audio Drivers... random reboot I'm working on a HP Pavilion 512c desktop, I installed a fresh copy of Windows XP Professional (not HP recovery) and having trouble finding a audio driver that will work. I checked HP Support website and the driver wasn't avaliable for download. I checked a few websites and finally found out it used a realtek AC'97 driver. The problem is when I execute the setup for the sound card it gets halfway through the install and randomly reboots. I go to the device manager and attempt to update the driver and it does the same... any ideas? __________________ Degree in Network Administration CompTIA A+ & Server+ Certified Broadband Technical Specialist I @ Charter Communications VAS/NEWT Special Projects Team

09-01-2008, 03:08 PM	#2 (permalink)
Houndog777 Registered User Join Date: May 2007 Location: Scotland, UK Posts: 2,683 OS: XPpro sp3 My System	Re: Pavilion 512c Audio Drivers... random reboot Uninstall any drivers/software loaded for it and any other audio application; uninstall it from Device Manager and reboot. Disable any third-party apps & services and try installing the drivers again. Also check the Hardware ID for the card in Device Manager, just to ensure you're loading the correct drivers. Last edited by Houndog777; 09-01-2008 at 03:10 PM.