Le18

hey i was in the hijackthis log help and got helped to get rid of some malwares and now i am having problems with driver nvlddmkm. i am now clear of all the malware thanks to chemist in the other part of the forums. Everytime i try to play freestyle street basketball game, it freezes and i press ALT + F4 to exit and it takes a while and once its exit out, it shows a sign on the bottom right of my screen. It's a yellow triangle with a exclamation point in it and it says "Display driver stopped responding and has recovered: Display driver nvlddmkm stopped responding and has successfully recovered" it does that every time. How do i fix this?

FreoHeaveho

This refers to your nVidia driver. What we need to do is to uninstall all remaining versions of the nVidia drivers and install a clean version.

We need to reinstall the drivers in a certain way to prevent driver corruptions, and to do that i need to know your system specs. Download PC Wizard from my sig and install it. Run it and go to FILE, SAVE AS and click OK. Then copy that text into this thread.

At the same time download and install (but DONT run yet) Driver Cleaner from here: http://downloads.guru3d.com/download...2171476965c5ed

Post back when you have Driver Cleaner installed and the PC Wizard report.

Le18

ok here is the PC Wizard thing:

Mainboard : Quanta 30CB
Chipset : Intel GM965
Processor : Intel Core 2 Duo Mobile T5500 @ 1666 MHz
Physical Memory : 2048 MB (2 x 1024 DDR2-SDRAM )
Video Card : Nvidia Corp GeForce 8600M GS
Hard Disk : ST9120821AS (120 GB)
Hard Disk : ST98823AS (80 GB)
DVD-Rom Drive : Slimtype DVD A DS8A1H ATA Device
Monitor Type : SAMSUNG - 17 inches
Network Card : Intel Corporation Wireless WiFi Link 4965AGN
Network Card : Realtek Semiconductor RTL8168/8111 PCI-E Gigabit Ethernet NIC
Operating System : Windows Vista (TM) Home Premium Home Edition 6.00.6001 Service Pack 1
DirectX : Version 10.00
Windows Performance Index : 4.1


and i downloaded driver cleaner like you said, didnt run it yet.

Le18

i was just watching the olympics on the internet when my whole screen started to move slow, i open windows and take forever to load and close windows and take forever to close then everything froze and stopped and stay frozen for a long while so i turned off my laptop manually by power button. You know why it did that, if anything i can do to fix it or something?

FreoHeaveho

Ok, thank you for following instructions, its appreicated, but rarely done :)

1. First of all we need to download a fresh version of your graphics driver. Unfortunately, nVidia doesn't release drivers for laptops, however LaptopVideo2Go do. The nice thing about nVidia drivers is that they are all the same (unified architecture), and the inf file determines the product installation routine. So, we can get the right driver and inf from here (but dont install it yet):
   
   Driver: http://www.laptopvideo2go.com/nvidia...7773_vista.exe
   
   Inf file: http://www.laptopvideo2go.com/infs/1...ta/nv_disp.inf
   
   
2. Extract the driver to your desktop and replace the inf file in that driver extraction, with the one we downloaded serperately.
   
3. Set a restore point.
   
4. Download and run this: http://downloadcenter.intel.com/conf...Name=&lang=eng
   
5. Restart.
   
6. Uninstall the nVidia drivers from Add and Remove Programs.
   
7. Restart and enter the bios. Make sure the onboard graphics is set to disable.
   
8. Restart in Safe Mode (tap F8 on Restart).
   
9. Run Driver Cleaner for nVidia drivers.
   
10. Restart again in SAFE MODE.
    
11. Install the downloaded nVidia driver (double click on the setup.exe file in the folder you downloaded nvidia driver to).
    
12. Restart normally.
    
13. Update DirectX here: http://www.microsoft.com/downloads/d...displaylang=en
    
14. Update Windows via Windows Update.
    
15. Restart computer normally and post results.

Le18

this site you told me to get the driver from:
Driver: http://www.laptopvideo2go.com/nvidia...7773_vista.exe

i click on it a few times and all it says is: "How did you end up here?
Please go back and try again." and it has 2 links on the site:

Windows Vista Drivers
Windows Vista offers great features for small businesses. Learn more.
www.Microsoft.com/Windows

Update Drivers
Fix Drivers instantly! Free download - takes 2 minutes.
www.DriversUpdate.org

FreoHeaveho

Sorry about that, go here: http://www.laptopvideo2go.com/drivers/vista/177.72

and download the driver and modded inf files then continue the instructions.

Le18

Extract the driver to your desktop and replace the inf file in that driver extraction, with the one we downloaded serperately.

Set a restore point.

Download and run this: http://downloadcenter.intel.com/conf...Name=&lang=eng

Restart.

Uninstall the nVidia drivers from Add and Remove Programs.

Restart and enter the bios. Make sure the onboard graphics is set to disable.

im not so good with computers. i dont really undertand what to do on step 2 with the extract thing. can you explain? and how i replace or whatever? and on step 7, i dont know what is the bios or whatever and how i do that when i get there? sorry for the trouble

Le18

ok this the 2nd site you gave me to get the driver
http://www.laptopvideo2go.com/drivers/vista/177.72

and i clicked on "Click Here to Check and Download for the latest nVIDIA ForceWare X 175 Driver" then i clicked run and it scanned and showed up i have 5 out of date drivers or something, here im take a screen shot and attach it so you can tell me what to do from there.

Attached Images

driver.jpg (162.9 KB, 0 views)

Le18

Its been two days since i got a reply and i have no clue what to do here. Can someone explain to me what to do here? I am not so good with computers and drives and stuff.

FreoHeaveho

Ok, hold fire, lets start again, i will re-write the instrucitons with more detail ok. Wait 30 minutes while i do this..

Le18

lol fire, thanks

FreoHeaveho

You will need to start from 1 again, making sure you do all of this in order.

1. Download the Driver from this page: http://www.laptopvideo2go.com/drivers/vista/177.72 by clicking the link shown in red below:
   
   driver.jpg
   
   
2. Download the Modified INF file from the same page, by clicking on the link in red shown below:
   
   moddefied INF.jpg
   
   
3. Double click on the file named 17772.exe on your desktop.
4. This will extract the drivers to a folder of your choosing, choose the desktop (create a new folder if necessary, call it whatever you want).
5. Now, copy and paste the downoaded Modified INF file into this newly created folder - saying yes if windows asks if you want to replace the file.
6. Set a restore point.
7. Download and run this: http://downloadcenter.intel.com/conf...Name=&lang=eng
8. Restart.
9. Uninstall the nVidia drivers from Add and Remove Programs.
10. Restart and enter the bios. Make sure the onboard graphics is set to disable. (Ususally by taping either the DEL key on start of the F2 key).
11. Restart in Safe Mode (tap F8 on Restart).
12. Run Driver Cleaner for nVidia drivers.
13. Restart again in SAFE MODE.
14. Install the downloaded nVidia driver (double click on the setup.exe file in the folder you downloaded the driver to in part 4).
15. Restart normally.
16. Update DirectX here: http://www.microsoft.com/downloads/d...displaylang=en
17. Update Windows via Windows Update.
18. Restart computer normally and post results.

Le18

ok thanks for showing me, i understand better what to do now and i downloaded those two things you showed me. But on step 3 where after i download those of those, i do not see a file 17772 exe. on my desktop or anywhere.

FreoHeaveho

ok what's it called then, whatever you downloaded, wherever you downloaded it, thats the file.

Le18

aye, ok i understand everything on all the step but i have tried everything for step 5. I created new folder and put the downloaded driver in it and try to paste the INF file in there but wont let me paste, so i drag it in the folder and it just makes another file under 17772. I tried to take the 17772 file out the folder and put it on the desktop but when i open it, there is a lot of stuff in it and still wont let me past but it lets me drag the INF file in there. And i dont know if that right or not so could you tell me what to do? Im sorry for the trouble. Thanks

FreoHeaveho

Double click on the 17772.exe file on your desktop. What comes up?

Le18

all of this, i took screen shots and scrolled down so you see everything

Attached Images

	1.jpg (166.1 KB, 4 views)
	2.jpg (162.5 KB, 2 views)
	3.jpg (163.8 KB, 1 views)
	4.jpg (164.7 KB, 1 views)
	5.jpg (161.0 KB, 2 views)

Le18

Thats what it show when i open the 17772 file. So what do i do from here? How do i replace the 17772 with the INF? Delete all the files in 17772 and drag the INF in there or what?

FreoHeaveho

Right click on the downloaded inf file and select copy. Then go to the 17772 folder and right click anywhere and select paste. Then select copy and replace.