My Headset WONT work

Nobb123 · 06-29-2008, 10:33 PM

Hello I recently bought a headset (Plantronics Speaker Driver Size-40mm Diameter, plug into the sound card) It has 2 plugs one for mic and one for the sound. I plugged it in recently and the mic doesn't work. I can hear completely fine. My Sound card specs are :
Name: Realtek AC97 audio
Devie ID:PCI/VEN_1002DEV_437OSUBSYS_B0001462REV_0
Manufacturer ID: 1
Product ID: 100
Type: WDM
Default Device: Yes
Then next to the Device tab thing, it says Drivers.
Name: ALCXWDM.SYS
Version 5.10.0000.6280 (english)
Provider: Realtek Semiconductor Corp.

I can figure out if i need a new driver or not. Their plugged into the right ports. It wont work on vent or with windows recorder and in the volume tab to the bottom right of my screen their is nothing muted. I know the mic works because i tried it on my laptop. Please help me im desperate.

Houndog777 · 06-30-2008, 05:46 AM

Hi, right-click on the sound icon on the taskbar....bottom right, next to the clock; select Adjust Audio Properties and then click on the Voice tab.
Does it list your mic as being the Default Recording Device? There's a drop-down list to choose from available options.

Nobb123 · 06-30-2008, 09:07 AM

That might be the problem. It doesn't list anything but "Realtek AC97 Audio". Theres no list even when my mic is fully plugged in. Why won't it show up?

Nobb123 · 06-30-2008, 10:07 AM

Another point i forgot to mention is that when the mic is plugged in and the Microphone is un-muted and turned all the way up I get MAJOR feedback. I can practically hear myself talking through the headset.

Houndog777 · 06-30-2008, 10:50 AM

Hi,
If you click on Start, then Help & Support, and type in Microphone, you'll find Windows instructions and troubleshooting methods etc for mic's. (Help & Support is also available from the Control Panel window, on the left).

You'll also find instructions here..........
http://www.plantronics.com/north_ame...UCFFAKAEZWSIV0

Nobb123 · 06-30-2008, 08:36 PM

Alright this is all fixed, thanks alot for the information. Some of the troubleshooting steps helped me out.77 Thanks houndog777!

06-29-2008, 10:33 PM	#1 (permalink)
Nobb123 Registered User Join Date: Jun 2007 Posts: 12 OS: Win2000/00/nt/xp	My Headset WONT work Hello I recently bought a headset (Plantronics Speaker Driver Size-40mm Diameter, plug into the sound card) It has 2 plugs one for mic and one for the sound. I plugged it in recently and the mic doesn't work. I can hear completely fine. My Sound card specs are : Name: Realtek AC97 audio Devie ID:PCI/VEN_1002DEV_437OSUBSYS_B0001462REV_0 Manufacturer ID: 1 Product ID: 100 Type: WDM Default Device: Yes Then next to the Device tab thing, it says Drivers. Name: ALCXWDM.SYS Version 5.10.0000.6280 (english) Provider: Realtek Semiconductor Corp. I can figure out if i need a new driver or not. Their plugged into the right ports. It wont work on vent or with windows recorder and in the volume tab to the bottom right of my screen their is nothing muted. I know the mic works because i tried it on my laptop. Please help me im desperate.

06-30-2008, 05:46 AM	#2 (permalink)
Houndog777 Registered User Join Date: May 2007 Location: Scotland, UK Posts: 2,683 OS: XPpro sp3 My System	Re: My Headset WONT work Hi, right-click on the sound icon on the taskbar....bottom right, next to the clock; select Adjust Audio Properties and then click on the Voice tab. Does it list your mic as being the Default Recording Device? There's a drop-down list to choose from available options.

06-30-2008, 09:07 AM	#3 (permalink)
Nobb123 Registered User Join Date: Jun 2007 Posts: 12 OS: Win2000/00/nt/xp	Re: My Headset WONT work That might be the problem. It doesn't list anything but "Realtek AC97 Audio". Theres no list even when my mic is fully plugged in. Why won't it show up?

06-30-2008, 10:07 AM	#4 (permalink)
Nobb123 Registered User Join Date: Jun 2007 Posts: 12 OS: Win2000/00/nt/xp	Re: My Headset WONT work Another point i forgot to mention is that when the mic is plugged in and the Microphone is un-muted and turned all the way up I get MAJOR feedback. I can practically hear myself talking through the headset.

06-30-2008, 10:50 AM	#5 (permalink)
Houndog777 Registered User Join Date: May 2007 Location: Scotland, UK Posts: 2,683 OS: XPpro sp3 My System	Re: My Headset WONT work Hi, If you click on Start, then Help & Support, and type in Microphone, you'll find Windows instructions and troubleshooting methods etc for mic's. (Help & Support is also available from the Control Panel window, on the left). You'll also find instructions here.......... http://www.plantronics.com/north_ame...UCFFAKAEZWSIV0

06-30-2008, 08:36 PM	#6 (permalink)
Nobb123 Registered User Join Date: Jun 2007 Posts: 12 OS: Win2000/00/nt/xp	Re: My Headset WONT work Alright this is all fixed, thanks alot for the information. Some of the troubleshooting steps helped me out.77 Thanks houndog777!