320GB simpletech "plug and play"

Joseph4410 · 06-23-2008, 10:33 PM

I have tried this 320GB simpletech product on several computers. I am using windows vista on a dell laptop. It does the same thing. asks for drivers or it does not read the USB drive. where can I download drivers from? I have sent the 1st one back ro the US for replacement. I am in Iraq. It's not like I can go shopping right around the corner... NEITHER ONE HAS WORKED.
pls help. Joe

THIS IS WHAT I GET FROM A TECH-

SOLUTION: Hello,

There are no drivers to load, they are built into windows. From the symptoms you describe it appears there has been a failure in the device. If you are within warranty and would like to send it in for replacement, please give me your shipping address. I will process the replacement request and send you an email with your RMA number and shipping instructions.

Mike
SimpleTech

Sometimes this is caused by the drive coming unplugged from the board inside. You can open the case and try pushing the drive tight onto the board and it might correct the problem.

Mike

SimpleTech

dai · 06-24-2008, 12:26 AM

your not alone
http://www.techsupportforum.com/hard...ve-issues.html
are you plugged into a usb2 port

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06-23-2008, 10:33 PM	#1 (permalink)
Joseph4410 Registered User Join Date: Jun 2008 Location: Kuwait Posts: 1 OS: Vista	320GB simpletech "plug and play" I have tried this 320GB simpletech product on several computers. I am using windows vista on a dell laptop. It does the same thing. asks for drivers or it does not read the USB drive. where can I download drivers from? I have sent the 1st one back ro the US for replacement. I am in Iraq. It's not like I can go shopping right around the corner... NEITHER ONE HAS WORKED. pls help. Joe THIS IS WHAT I GET FROM A TECH- SOLUTION: Hello, There are no drivers to load, they are built into windows. From the symptoms you describe it appears there has been a failure in the device. If you are within warranty and would like to send it in for replacement, please give me your shipping address. I will process the replacement request and send you an email with your RMA number and shipping instructions. Mike SimpleTech Sometimes this is caused by the drive coming unplugged from the board inside. You can open the case and try pushing the drive tight onto the board and it might correct the problem. Mike SimpleTech

06-24-2008, 12:26 AM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 42,010 OS: vista 32x ultimate retail	Re: 320GB simpletech "plug and play" your not alone http://www.techsupportforum.com/hard...ve-issues.html are you plugged into a usb2 port __________________