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#1 (permalink) |
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Registered User
Join Date: Mar 2008
Posts: 48
OS: Ubuntu
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cannot find audio driver for XP
I am triple booting ubuntu, vista, and recently, XP.
However, i cannot play any sort of music files in XP, i think this is because i don't have any drivers for my audio device, which is a conexant Cx20549@intel82801GBMICH7-M-High definition audio controller. I have tried downloading the drivers from the hp website (i am using a hp pavilion dv9200 CTO Notebook; this page http://h10025.www1.hp.com/ewfrf/wc/s...204947&lang=en Specifically the audio ones amongst others, this specific audio one installed fine but it didn't let me play music, so i tried installing some other high definition conexant drivers i found, however all the most likely matches say device MEDIA not found. |
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#2 (permalink) |
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Mod Hardware Team
Join Date: Jul 2007
Location: New York
Posts: 6,898
OS: Win XP SP3 / Windows 7 Beta / Open Suse
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Re: cannot find audio driver for XP
Hi,
Uninstall any and all audio drivers you have install either in Add/Remove Programs and device manager under XP Be sure you have done a full Microsoft update for XP. Set a restore point before installing the drivers in case the drivers cause an issue. What errors do you have in the device manager? You need to install the UAA driver first: http://h10025.www1.hp.com/ewfrf/wc/s...os=228&lang=en and then try this Audio driver: http://h10025.www1.hp.com/ewfrf/wc/g...s&lc=en&dlc=en You may also need the modem driver, try this one: http://h10025.www1.hp.com/ewfrf/wc/g...s&lc=en&dlc=en Bill |
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#4 (permalink) |
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Registered User
Join Date: Mar 2008
Posts: 48
OS: Ubuntu
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Re: cannot find audio driver for XP
I haven't got a completely updated version of XP yet, but i will do that now. I originally intended to not surf the internet with XP, and save it just for gaming, but i will download all the updates now.
The first driver i don't think installs correctly, it extracts the files, but then it says starting the wizard to take me through the installation, however it stops there, and nothing else happens, before i assumed that it had finished, but now i think that actually it didn't complete. For the other two drivers it says MODEM not found, and MEDIA not found. In device manager, under network adapters, it says: other devices. Base System Device Base system device base system device unknown device And then under system devices PCI Device All of the above options are yellow question marks with smaller exclamation marks next to them |
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#5 (permalink) |
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Mod Hardware Team
Join Date: Jul 2007
Location: New York
Posts: 6,898
OS: Win XP SP3 / Windows 7 Beta / Open Suse
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Re: cannot find audio driver for XP
Can you give me a screen shot of the device manager with all the + open.
Is the driver you are referring to the UAA Driver? You also need to do the MS Update before installing the drivers. This link will give you some of the missing drivers: http://h10025.www1.hp.com/ewfrf/wc/s...roduct=3204947 Bill |
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#6 (permalink) |
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Registered User
Join Date: Mar 2008
Posts: 48
OS: Ubuntu
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Re: cannot find audio driver for XP
Yep the driver i was referring to was the UAA driver
Is there another way to take a screenshot other than through the keyboard button? i have an laptop from America but use a English style keyboard layout, so the print screen button on the keyboard dosen't correlate with the actual function. |
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#7 (permalink) |
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Mod Hardware Team
Join Date: Jul 2007
Location: New York
Posts: 6,898
OS: Win XP SP3 / Windows 7 Beta / Open Suse
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Re: cannot find audio driver for XP
Try this link:
http://www.techsupportforum.com/cont...icles/151.html If you go into the device manager you may see the UAA driver in system devices. Bill |
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#9 (permalink) |
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Mod Hardware Team
Join Date: Jul 2007
Location: New York
Posts: 6,898
OS: Win XP SP3 / Windows 7 Beta / Open Suse
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Re: cannot find audio driver for XP
Hi Falc,
I lost you in the mix, SORRY. ![]() Thanks for the Screen Shot. I do SEE errors. Can you give me the error code for the PCI Device under System Devices? Seeing you are Triple Booting can you run Everest (under my signature) and POST the results. It will be a long report. I need to see how you have the HD's and OS's installed |
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#10 (permalink) |
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Registered User
Join Date: Mar 2008
Posts: 48
OS: Ubuntu
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Re: cannot find audio driver for XP
OK sure
The error report for PCI device is location PCI bus 0, device 27, function 0 The drivers for this device are not installed. (Code 28) To reinstall the drivers for this device, click Reinstall Driver. The VERY long report is coming up |
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#12 (permalink) |
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Mod Hardware Team
Join Date: Jul 2007
Location: New York
Posts: 6,898
OS: Win XP SP3 / Windows 7 Beta / Open Suse
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Re: cannot find audio driver for XP
No,
I new it would be long, but the report is giving the triple OS's. Go into the device manager, Just right click on the errors>Properties>Details. Post what is in device instance ID for each device. I will see what I can do with the info. Thanks, Bill |
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#13 (permalink) |
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Registered User
Join Date: Mar 2008
Posts: 48
OS: Ubuntu
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Re: cannot find audio driver for XP
With the PCI error the device instance id is PCI/VEN_8086&DEV_27D8%SUBSYS_30BB103C&REV_02/3&B1BFB68&0&D8
The other Basy system device question marks are: PCI\VEN_1180&DV_0592&SUBSYS_30BB103C&REV_OA\4&6B16D5B&0&2BF0 PCI\VEN_1180&DEV_0843&SUBSYS_30BB103C&REV_01\4&6B16D58&0&2AF0 PCI\VEN_1180&DEV_0852&SYBSYS_30BB103C&REV_05\4&6B16D5B&0&2CF0 ACPI/HPQ0006/4&38462492&0 So you just want the OS system information from the report? |
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#14 (permalink) |
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Mod Hardware Team
Join Date: Jul 2007
Location: New York
Posts: 6,898
OS: Win XP SP3 / Windows 7 Beta / Open Suse
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Re: cannot find audio driver for XP
Hi,
The missing PCI driver is the UAA Driver, It did not install correctly. Did you install the chipset driver for you unit? If not this could be why the UAA driver did not install. Look at the everest report and tell me what your chipset is. Thanks, Bill |
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#16 (permalink) |
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Mod Hardware Team
Join Date: Jul 2007
Location: New York
Posts: 6,898
OS: Win XP SP3 / Windows 7 Beta / Open Suse
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Re: cannot find audio driver for XP
Hi Falc,
Chipset driver here: http://downloadcenter.intel.com/Deta...ition&lang=eng If you are online, make sure you have done a full MS Update before proceeding to the next list of drivers. UAA Driver: http://h10025.www1.hp.com/ewfrf/wc/s...os=228&lang=en Audio: http://h10025.www1.hp.com/ewfrf/wc/g...s&lc=en&dlc=en Modem: http://h10025.www1.hp.com/ewfrf/wc/g...s&lc=en&dlc=en Card reader; http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_USEN Web Cam: http://h10025.www1.hp.com/ewfrf/wc/g...s&lc=en&dlc=en This is a Vista driver, but it should work. You will have to manually install the driver Quick Launch Buttons: http://h10025.www1.hp.com/ewfrf/wc/s...3204947&dlc=en I have also attached install instructions for the UAA, AUDIO and MODEM The SP***** maybe different, but the procdures are the same. Just make sure you know what folder is what. If upon successfull install you may wish to burn the drivers to CD for the future. Let me know if you run into problems. Thanks, Bill Last edited by BCCOMP; 05-30-2008 at 07:18 AM. |
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#17 (permalink) |
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Registered User
Join Date: Mar 2008
Posts: 48
OS: Ubuntu
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Re: cannot find audio driver for XP
I installed the chipset driver, it told me i already had a newer version of the driver but i installed it anyway.
However, the UAA driver still dosen't complete the installation fully, it just terminates suddenly when starting up the wizard. |
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#20 (permalink) |
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Mod Hardware Team
Join Date: Jul 2007
Location: New York
Posts: 6,898
OS: Win XP SP3 / Windows 7 Beta / Open Suse
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Re: cannot find audio driver for XP
Falc,
Thanks for the response, Let me know if the UAA driver is installed. I am unsure, but you are attempting a triple booting, using various OS so we may end up with a driver conflict! Thanks, Bill |
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