CD/DVD Drive not reading disks

theredviola · 05-19-2008, 11:56 AM

When I put a CD, music or video game, or a DVD in my CD/DVD drive, the light comes on, but I can not hear it spinning like I normally do when it is reading CD/DVD's.

When I turn off the "Enable Recording on this Drive" option off I get the error message: "The Request could not be performed due to an I/O Device Error." But I do not get this message when recording on this drive option is turned on. I attempted the repair for the I/O error from this website http://www.tech-faq.com/io-device-error.shtml but nothing has changed. No disks can be read by my drive.

Please, any suggestions will be more than welcome.

Edit: I use Windows XP.

**tecknomage** · 05-19-2008, 02:09 PM

Check Device Manager:

Right-click My Computer
Select Manage
In the dialog, left pane, select Device Manager
In the left pane, expand [+] DVD/CD-ROM drives

Does the entry have any problem icons (yellow or red)?

You can right-click the entry for your CD drive and select Properties to see more info. (screenshot)

theredviola · 05-20-2008, 09:56 AM

I did what you said, and is nothing in red or yellow text.

05-19-2008, 11:56 AM	#1 (permalink)
theredviola Registered User Join Date: May 2008 Posts: 2 OS: XP	CD/DVD Drive not reading disks When I put a CD, music or video game, or a DVD in my CD/DVD drive, the light comes on, but I can not hear it spinning like I normally do when it is reading CD/DVD's. When I turn off the "Enable Recording on this Drive" option off I get the error message: "The Request could not be performed due to an I/O Device Error." But I do not get this message when recording on this drive option is turned on. I attempted the repair for the I/O error from this website http://www.tech-faq.com/io-device-error.shtml but nothing has changed. No disks can be read by my drive. Please, any suggestions will be more than welcome. Edit: I use Windows XP. Last edited by theredviola; 05-19-2008 at 11:58 AM.

05-20-2008, 09:56 AM	#3 (permalink)
theredviola Registered User Join Date: May 2008 Posts: 2 OS: XP	Re: CD/DVD Drive not reading disks I did what you said, and is nothing in red or yellow text.