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Old 05-15-2008, 04:58 PM   #1 (permalink)
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VIA Tech VT8361/VT8601 Graphics Controller 5.13.1.3121

my system restarts every time i view a site which has adobe flash, so i cannot view any videos clips for example on you tube or any site with video. i need to know what i need to do. i presently have this:VIA Tech VT8361/VT8601 Graphics Controller 5.13.1.3121
VIA Tech VT8361/VT8601 Graphics Controller, i need to update the drivers or something can i get some assistnace?
thank you
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Old 05-16-2008, 01:27 PM   #2 (permalink)
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Re: VIA Tech VT8361/VT8601 Graphics Controller 5.13.1.3121

Welcome to TSF.

We need to know what's inside your computer.

Download the " TSFdemo1" file, unpack and run it.

In "Tech Support Forum Hardware Reader" >> click "Copy to clipboard" >> paste the info in your post.
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Old 05-20-2008, 04:36 AM   #3 (permalink)
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Re: VIA Tech VT8361/VT8601 Graphics Controller 5.13.1.3121

OpSys: Microsoft Windows XP Professional - Service Pack 2.0
Motherboard: (Version )
CPU: Intel(R) Celeron(TM) CPU 1000MHz (Clock Speed 994 )
RAM: 247MB
Video: VIA Tech VT8361/VT8601 Graphics Controller
Sound: VIA AC'97 Audio Controller (WDM)
Sound: Unimodem Half-Duplex Audio Device
Modem: Generic SoftK56
Network: Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport
Drive: SAMSUNG SV4002H (Size ~37 GB)
Optical Drive: SONY DVD RW DW-Q30A
End of report
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Old 05-20-2008, 09:22 AM   #4 (permalink)
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Re: VIA Tech VT8361/VT8601 Graphics Controller 5.13.1.3121

This is the graphics driver for your computer: http://www.viaarena.com/default.aspx...0&SubCatID=108

To find out why your computer restarts:

Scan the computer for malware.

Also -
Attach a few mini dumps in zip format to your post.
The dump files are located in \Windows\Minidump.

If there are no minidumps:

1. Click Start, point to Settings, and then click Control Panel.
2. Double-click System.
3. Click the Advanced tab, and then click Settings under Startup and Recovery.
4. In the Write debugging information list, click Small memory dump (64k).

How to post an attachment.
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Old 05-25-2008, 06:33 AM   #5 (permalink)
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Re: VIA Tech VT8361/VT8601 Graphics Controller 5.13.1.3121

i have downloaded and run the drivers you sent and the pc still restarts,i am now going to try to run the scan for maware.



here are the mini dumps:


Mini042708-01.zip

Mini042708-02.zip

Mini050408-01.zip
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Old 05-25-2008, 09:36 AM   #6 (permalink)
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Re: VIA Tech VT8361/VT8601 Graphics Controller 5.13.1.3121

Tap F8 when the computer is starting.
Windows Advanced Options menu will appear >> select "Last Known Good Configuration".
http://support.microsoft.com/kb/307852

Run Memtest to check the RAM. Let the test run for at least 4-5 cycles.

Make sure the computer isn't overheating.
You can monitor the temperatures with SensorsView.

Any signs of malware?
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Old 03-17-2009, 09:44 PM   #7 (permalink)
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Re: VIA Tech VT8361/VT8601 Graphics Controller 5.13.1.3121

OpSys: Microsoft Windows XP Home Edition - Service Pack 3.0
Motherboard: ASUSTeK Computer INC. A7V-VE (Version REV 1.xx )
CPU: AMD Athlon(TM) XP 1600+ (Clock Speed 1399 )
RAM: 247MB
Video: VIA Tech VT8361/VT8601 Graphics Controller
Sound: Not Reported
Modem: Lucent Win Modem
Modem: Motorola USB Modem
Modem: Motorola USB Modem #2
Modem: Lucent Win Modem #2
Network: Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport
Drive: SAMSUNG SV6003H (Size ~56 GB)
Optical Drive: MITSUMI CR-48X9TE
Optical Drive: TOSHIBA DVD-ROM SD-M1612
End of report
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