[SOLVED] Atapi Driver ERROR 39! Urgent please help

Nvideaguru · 05-15-2008, 12:21 PM

Hello,
Started having problems with my secondary computer, I put a cd in my cd drive and it did not work. I checked in the control panel on device manager and clicked on dvd-cd rom drives. I double clicked on HL-DT-ST dvd-RW Gsa-H60L ATA Device and I read that "windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39). Running Windows Vista Home Premium. According to report below it says XE for processer, dont know what that is about, but it is a Pentium D.

Here is sys info.

Quote:

PC Wizard 2008 Version 1.84
------------------------------------------------------------------------------------------

Owner: Shane
User: Shane
Operating System: Windows Vista (TM) Home Premium Home Edition 6.00.6000
Report Date: Thursday 15 May 2008 at 12:12

------------------------------------------------------------------------------------------

<<< System Summary >>>

> Mainboard : Asus Lancaster8

> Chipset : Intel i945G/GZ

> Processor : Intel Pentium XE 915 @ 2800 MHz

> Physical Memory : 1024 MB (2 x 512 DDR2-SDRAM )

> Video Card : Nvidia Corp GeForce 8600 GT

> Hard Disk : Hitachi (250 GB)

> CD-Rom Drive : HL-DT-ST DVD-RW GSA-H60L ATA Device

> Monitor Type : Hewlett Packard HP w1907 - 19 inches

> Network Card : Realtek Semiconductor RTL8139/810x Family Fast Ethernet NIC

> Operating System : Windows Vista (TM) Home Premium Home Edition 6.00.6000

> DirectX : Version 10.00

> Windows Performance Index : 4.5

------------------------------------------------------------------------------------------
***** End of report *****

Can someone help me fix my problem

**bhahar84** · 05-15-2008, 01:00 PM

HI Nvideaguru!

Welcome to TSF

Did you try to delete the lower filter and the upper filter on the registry?

Delete Lower Filter/Upper Fitler

Just make sure to make a backup of your registry before proceed to delete the lower filter and upper filter. And make sure you didn't delete the wrong registry too

Nvideaguru · 05-15-2008, 01:09 PM

Hi!

Thanks for the reply! I made a backup of the registry. I navigated through the registry editor, but cant find the Upper Filters!!

Once in " 4D36E965-E325-11CE-BFC1-08002BE10318" the following are shown:

-(Default)
-Class
-ClassDesc
-EnumPropPages32
-IconPath
-Installer32
-LowerFilters
-NoInstallClass
-SilentInstall

Deleted LowerFilters. Is a restart required?

Edit: OMG! It worked!! Thanks so much!

**bhahar84** · 05-15-2008, 01:56 PM

Hi again Nvideaguru!

Sorry for the late reply, being busy handling other thread just now

So you managed to get it working? Glad to hear that

Hope you enjoy your stay here. You can ask for any assistance anytime here

LCM99 · 05-17-2008, 07:20 AM

hi, i got the same problem, althought i follow the step to delete the lower filter, but my dvd rom still not function, can you help me? my model is same with above HL-DT-ST DVD-RW GSA-H60L. is that need to reinstall the dvd driver, but i cannot find the driver!

**bhahar84** · 05-19-2008, 01:46 AM

Hi LCM99!

Did you try to check out your manufacturer website. If you still have a same issue after that, create a new thread and I'll guide you there, this thread marked as resolved. Also, try to find the Lower Filter and Upper Filter as previous, see if you missed them accidently

mess25 · 10-28-2008, 08:07 PM

I can't beleive that worked!!!! Thanks!!!!!!!!!!!!!!!!!

05-15-2008, 01:00 PM	#2 (permalink)
bhahar84 TSF Enthusiast Join Date: Jan 2008 Location: Malaysia Posts: 1,386 OS: Windows XP SP2, Vista Ultimate My System	Re: Atapi Driver ERROR 39! Urgent please help HI Nvideaguru! Welcome to TSF Did you try to delete the lower filter and the upper filter on the registry? Delete Lower Filter/Upper Fitler Just make sure to make a backup of your registry before proceed to delete the lower filter and upper filter. And make sure you didn't delete the wrong registry too __________________ .:CPU-Z::Power Supply::Recuva::Unlocker::SensorsView::PSU Calculator::Everest:.[/center]

05-15-2008, 01:09 PM	#3 (permalink)
Nvideaguru Registered User Join Date: May 2008 Posts: 11 OS: Vista Home Premium	Re: Atapi Driver ERROR 39! Urgent please help Hi! Thanks for the reply! I made a backup of the registry. I navigated through the registry editor, but cant find the Upper Filters!! Once in " 4D36E965-E325-11CE-BFC1-08002BE10318" the following are shown: -(Default) -Class -ClassDesc -EnumPropPages32 -IconPath -Installer32 -LowerFilters -NoInstallClass -SilentInstall Deleted LowerFilters. Is a restart required? Edit: OMG! It worked!! Thanks so much! Last edited by Nvideaguru; 05-15-2008 at 01:27 PM.

05-15-2008, 01:56 PM	#4 (permalink)
bhahar84 TSF Enthusiast Join Date: Jan 2008 Location: Malaysia Posts: 1,386 OS: Windows XP SP2, Vista Ultimate My System	Re: Atapi Driver ERROR 39! Urgent please help Hi again Nvideaguru! Sorry for the late reply, being busy handling other thread just now So you managed to get it working? Glad to hear that Hope you enjoy your stay here. You can ask for any assistance anytime here __________________ .:CPU-Z::Power Supply::Recuva::Unlocker::SensorsView::PSU Calculator::Everest:.[/center]

05-17-2008, 07:20 AM	#5 (permalink)
LCM99 Registered User Join Date: May 2008 Posts: 1 OS: Win XP	Re: [SOLVED] Atapi Driver ERROR 39! Urgent please help hi, i got the same problem, althought i follow the step to delete the lower filter, but my dvd rom still not function, can you help me? my model is same with above HL-DT-ST DVD-RW GSA-H60L. is that need to reinstall the dvd driver, but i cannot find the driver!

05-19-2008, 01:46 AM	#6 (permalink)
bhahar84 TSF Enthusiast Join Date: Jan 2008 Location: Malaysia Posts: 1,386 OS: Windows XP SP2, Vista Ultimate My System	Re: [SOLVED] Atapi Driver ERROR 39! Urgent please help Hi LCM99! Did you try to check out your manufacturer website. If you still have a same issue after that, create a new thread and I'll guide you there, this thread marked as resolved. Also, try to find the Lower Filter and Upper Filter as previous, see if you missed them accidently __________________ .:CPU-Z::Power Supply::Recuva::Unlocker::SensorsView::PSU Calculator::Everest:.[/center]

10-28-2008, 08:07 PM	#7 (permalink)
mess25 Registered User Join Date: Oct 2008 Posts: 1 OS: Vista	Re: [SOLVED] Atapi Driver ERROR 39! Urgent please help I can't beleive that worked!!!! Thanks!!!!!!!!!!!!!!!!!