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05-06-2008, 03:40 AM
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#1 (permalink) |
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Registered User
Join Date: May 2008
Posts: 15
OS: xp
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umax astra 5600 scanner driver not supported for xp
hi
i've got umax astra 5600 series scanner for my internal use. i had xp as my operating system. but after when i install the driver for the scanner, my operating system gets crashed.( it shows ntldr file is missing)... please provide me a needful solution for this......... |
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05-06-2008, 04:14 AM
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#2 (permalink) |
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Tech Hardware Team
Join Date: Apr 2008
Posts: 810
OS: MS SBS 2003 SP2
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Re: umax astra 5600 scanner driver not supported for xp
ssanthoshbalaji,
Try pressing F8 before Windows starts to load, then go into Safe mode. If this works, go to Control Panel, Add/Remove programs, locate all of the UMAX software in this list and uninstall ALL those components. Try download the XP driver for your scanner from here: ftp://210.58.98.5/SUPPORT/scanner/PC...5650Driver.exe Also, I'm concerned that the NTLDR missing error could have been from a virus and NOT those drivers. I would check out: http://www.techsupportforum.com/secu...this-log-help/ Post you message there and let someone walk you through a full scan of your PC just to rule out a virus. - John |
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