buront

hello all. im not exactly sure what happened to my sound driver, but it stopped working today. the driver that i had installed (which is still the one offered by asus) plays all sound as static. when i updated the driver, i got a problem code 10 and now my sound card is disabled. my card is an onboard CM6501. below is the error log windows is giving me. thank you in advance.

Description:
Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 10.

Problem signature:
Problem Event Name: PnPDeviceProblemCode
Architecture: x86
Hardware Id: USB\VID_0D8C&PID_0201&REV_0010&MI_00
Setup class GUID: {4d36e96c-e325-11ce-bfc1-08002be10318}
PnP problem code: 0000000A
Driver name: usbaudio.sys
Driver version: 6.0.6001.18000
Driver date: 01-21-2008
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

warlordfmike

Welcome to TSF Techsupportforum.com (Vista Support)

post the dxdiag file
start ( type in start search ) dxdiag save all info

gto the device manager and see if there are any other yellow flags
start ( type in start search ) device manager show hidden device's

regards

warlordfmike

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"im a dude that lives in the middle of nowhere i live on a road that the address has fm in it the fm means FROM some where to the MIDDLE of nowhere lolololol" Warlordfmike of TSF
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buront

thanks for the welcome. i checked my device manager, and no other flags aside from my scanner and printer which i currently have disabled because the driver cds are still buried from my recent move.

the dxdiag logs are attached. i rolled back to my original drivers and updated and saved a log of each.

Attached Files

	DxDiag_olddriver.txt (34.1 KB, 6 views)
	DxDiag_newdriver.txt (31.3 KB, 6 views)

warlordfmike

ok were do u download the driver and do u know what brand it is
i cant find it

regards

warlordfmike

__________________

"im a dude that lives in the middle of nowhere i live on a road that the address has fm in it the fm means FROM some where to the MIDDLE of nowhere lolololol" Warlordfmike of TSF
Sensors View WinRaR

buront

C-Media CM6501 Audio Driver V6.0.07.0207 for Windows Vista and Windows 64bit Vista

thats the driver i had from asus. the other one was what windows found with the update driver command.

warlordfmike

ok whats the mainboard model# im going to look on there site and see if i can find the other company that makes the chip

sorry for the run around

regards

warlordfmike

__________________

"im a dude that lives in the middle of nowhere i live on a road that the address has fm in it the fm means FROM some where to the MIDDLE of nowhere lolololol" Warlordfmike of TSF
Sensors View WinRaR

buront

no worries, i apprieciate the help.

the board is a m2n-sli, there are a few different versions out, but it says its a limited edition with am2 socket and nvidia nforce 560 sli. part number is 90-mib320-g0aay0gz if that helps.

warlordfmike

ok try this driver file
http://support.asus.com/download/dow...Language=en-us

and i think ur mainboard is a model# M2N-SLI heres a link to the board it self check the
mainboard and see if it looks like it and u can do this by look at were thing are at
http://www.asus.com/products.aspx?l1...54&modelmenu=1

regards

warlordfmike

__________________

"im a dude that lives in the middle of nowhere i live on a road that the address has fm in it the fm means FROM some where to the MIDDLE of nowhere lolololol" Warlordfmike of TSF
Sensors View WinRaR

buront

the link you provided took me to bios updates. im assuming you meant to send me somewhere else, what driver were you trying to send me to?

edit: yes, the m2n-sli is the motherboard i have.

warlordfmike

my bad u should have click on audio but thats ok take this link to download the drivers
http://dlsvr03.asus.com/pub/ASUS/mis...0207_vista.zip

http://support.asus.com/download/dow...map&mapindex=1
gto this link and there should be bios / audio and etc click on audio
and see if u had downloaded the wrong driver because i want there to drivers for u and thought that the drivers are 32 and 64 bit there not..

regards

warlordfmike

__________________

"im a dude that lives in the middle of nowhere i live on a road that the address has fm in it the fm means FROM some where to the MIDDLE of nowhere lolololol" Warlordfmike of TSF
Sensors View WinRaR

buront

i didnt notice that there were 64 and 32bit versions. downloading now, hopefully the problem is something as simple as me downloading the wrong version. im getting a really poor download rate from that site though, so it will be awhile before i can say if this did or did not do the trick.

buront

no luck. everything looks like its running ok in device manager, but all sound that is being output is just static, which is why i tried to update the driver in the first place. any ideas on what i should try next?

warlordfmike

ok now were geting some were lol one issue to another lmao

ok dont install any new drivers yet but i would tell u to install mainboard driver take the
links above to download

sure its not the file ur playing (( as i have some wma files and there like that
now ur issue could be the driver have u tryed to update again from the device manager
by right clicking on the sound card and clicking update

and what does the sound card say as far as a name is

regards

warlordfmike

__________________

"im a dude that lives in the middle of nowhere i live on a road that the address has fm in it the fm means FROM some where to the MIDDLE of nowhere lolololol" Warlordfmike of TSF
Sensors View WinRaR

buront

the sound card is listed as C-Media CM6501 Like Sound Decive in the device manager. the problem isnt in a music file as it does the same with windows sounds and my games.

i also checked the speakers themselves, which were fine. i checked the other jacks on the card and the same problem is there as well.

im at work at the moment, i'll try updating the drivers when i get home. are there any precautions i need to take before installing them? i have nevenr had to work with bios updates or mainboard drivers before.

warlordfmike

yes dont install the bios update im not able to tell how to do them but i can tell u
to install the mainboard drivers just install them

wait tell placehold gets here
he can tell u how or what to do with bios update and give some more info on the
sound issue

regards

warlordfmike

__________________

"im a dude that lives in the middle of nowhere i live on a road that the address has fm in it the fm means FROM some where to the MIDDLE of nowhere lolololol" Warlordfmike of TSF
Sensors View WinRaR

buront

any ideas as to why the oply sound output i get is static?

Placehold

Hey buront

Ok it could be that the output settings have been changed somehow
try this

1. Start\Control Panel and in the search area type sound
2. Select Manage Audio Devices
3. On you screen it should tell you what playback device you are using and it should tell you if its working. If its not working post straight back
4. Ok now select the device being used and select properties



5. Click the advanced tab ans select test
6. If there is something wrong with the speakers then you should hear static, if not then there is something wrong with the drivers
7. Select general tab and select Properties
8. A new window will open up, Select Driver tab
9. Select update driver,If after updating the driver it does not improve try rolling it back.

Please post your results

Regards




Craig

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