Dell Optiplex GX620 Drivers-please help

chvysb350 · 02-03-2008, 05:45 PM

I have a Dell Optiplex GX620. I am running XP. I have recently wiped the drives and reinstalled XP. There are several pieces of hardware without drivers. There are only general descriptions of the hardware, such as, Sm bus controller, video controller, video controller (VGA compatible)
I am assuming that I need the drivers for these pieces of hardware for the games that I used to run on this computer, to run once again. I have had no luck in getting any of the games that were installed to run. I am getting video error messages.
It appears that there is an after market video card, but I cant find anything on it to give me a clue as to what brand/model it might be. I bought this computer as a gaming computer and it has worked well until I got a virus.
Anyone got any ideas? I am only slightly computer literate so take it easy.

**BCCOMP** · 02-03-2008, 07:59 PM

Hi,
Welcome to TSF.
Here is a link for your drivers:
http://support.dell.com/support/down...&catid=&impid=
Install the Intel Chipset driver first.
Hope this helps.
Bill

Dell_CA · 02-04-2008, 01:45 PM

Hello,

My name is Mike, I’m a Technical Analyst at Dell corporate headquarters in Round Rock, TX. I’m part of an internet outreach team developed to interact with the online community regarding technical questions and issues that customers face with Dell products. I read your question and wanted to offer some help.

The order the drivers are installed is important, take a look here at the driver order list. This, along with the driver link supplied by BCCOMP should get you back on track. I hope this information helps.

Thank you,

Mike
Dell customer advocate

**BCCOMP** · 02-04-2008, 02:24 PM

Hi Mike,
Thank you for responding to this thread. I am glad you have responded, but I have a question for you about an XP vs. Vista issue. Please PM me so I can discuss this issue off the forum.
Thanks,
Bill

chvysb350 · 02-05-2008, 05:20 AM

Thank you for your help, the issue is resolved. I am still not positive that I have the correct driver for my graphics card, but hey, its working.

**BCCOMP** · 02-05-2008, 06:40 AM

Hi,
Glad you got it working.
If you wish Post a screen shot of the device manager with all the + open.
This will let me see what other drivers you may need.
Here is how:
http://www.techsupportforum.com/cont...icles/151.html
Thanks,
Bill

bukuroshe · 02-05-2008, 06:48 AM

Quote:

Originally Posted by Dell_CA

Hello,

My name is Mike, I’m a Technical Analyst at Dell corporate headquarters in Round Rock, TX. I’m part of an internet outreach team developed to interact with the online community regarding technical questions and issues that customers face with Dell products. I read your question and wanted to offer some help.

The order the drivers are installed is important, take a look here at the driver order list. This, along with the driver link supplied by BCCOMP should get you back on track. I hope this information helps.

Thank you,

Mike
Dell customer advocate

Hi Mike

i have an inspiron 8600, i have reinstalled the windows xp, but i can not connect to internet at all either wireles or cable. i am able to view the networks available in the area but can not connect.

I do not have ay network drivers either , do you know another way i can get this fixed

thank you

Dell_CA · 02-06-2008, 11:24 AM

Bukuroshe,

It looks like you need to reinstall the drivers for your system. You can find the drivers here and the order in which to install them here. Let me know if you run into any problems.

Mike
Dell customer advocate

ngatadiune · 03-21-2008, 12:16 PM

hi.
i have the same dell but my display color is 4 bit.
what should i do?
its from the vga driver or what.thank you.my e mail.
fation_zyka@hotmail.com

**BCCOMP** · 03-25-2008, 08:30 PM

Hi,
It seems that you need to reinstall the video driver.
Try this link if it is the same make and model posted above:
http://support.dell.com/support/down...&catid=&impid=.
I am unsure of the exact driver for your model. Need more info or run Everest under my signature and post the results.
Thanks,
Bill
Thanks

rodirast · 06-23-2008, 11:02 AM

Hi there, I need urgent help overhere. I have a dell GX620 too. But I cant get the ethernet controller driver. I installed some from the dell website, but I still see the exclamation mark in the device manager.

Please me tell wich drivers i need to use. I also have the recource cd, but its no use. If its possible include name and version of the drivers. Thanx in advance!

JustnGuy · 09-06-2009, 09:04 AM

Not sure if it is a driver problem or something else

Here are the screen shots using Everest and manager

JustnGuy · 09-06-2009, 09:05 AM

part two
None of the resource discs seem to work

**BCCOMP** · 09-06-2009, 09:54 AM

Hi JustnGuy
This is an old thread.
I may move your post to its own thread.

I am assuming this is a Dell Optiplex GX620, if so please install the following drivers in the order given.

If not, post the make and model of your PC before proceeding!

Reboot after each install.
The chipset driver must be installed first!
From you report it is not installed.

Chipset Driver:
http://support.dell.com/support/down...&fileid=176135

Video:
http://support.dell.com/support/down...&fileid=168176

Ethernet:
http://support.dell.com/support/down...&fileid=126377

Bill

JustnGuy · 09-06-2009, 01:37 PM

Thank you Sir and I appreciate the quick response

Justn

**BCCOMP** · 09-06-2009, 07:19 PM

Let me know how you make out.
Bill

02-03-2008, 05:45 PM	#1 (permalink)
chvysb350 Registered User Join Date: Feb 2008 Posts: 2 OS: Windows XP	Dell Optiplex GX620 Drivers-please help I have a Dell Optiplex GX620. I am running XP. I have recently wiped the drives and reinstalled XP. There are several pieces of hardware without drivers. There are only general descriptions of the hardware, such as, Sm bus controller, video controller, video controller (VGA compatible) I am assuming that I need the drivers for these pieces of hardware for the games that I used to run on this computer, to run once again. I have had no luck in getting any of the games that were installed to run. I am getting video error messages. It appears that there is an after market video card, but I cant find anything on it to give me a clue as to what brand/model it might be. I bought this computer as a gaming computer and it has worked well until I got a virus. Anyone got any ideas? I am only slightly computer literate so take it easy.

02-03-2008, 07:59 PM	#2 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,032 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Dell Optiplex GX620 Drivers-please help Hi, Welcome to TSF. Here is a link for your drivers: http://support.dell.com/support/down...&catid=&impid= Install the Intel Chipset driver first. Hope this helps. Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

02-04-2008, 01:45 PM	#3 (permalink)
Dell_CA Registered User Join Date: Mar 2007 Posts: 39 OS: n/a	Re: Dell Optiplex GX620 Drivers-please help Hello, My name is Mike, I’m a Technical Analyst at Dell corporate headquarters in Round Rock, TX. I’m part of an internet outreach team developed to interact with the online community regarding technical questions and issues that customers face with Dell products. I read your question and wanted to offer some help. The order the drivers are installed is important, take a look here at the driver order list. This, along with the driver link supplied by BCCOMP should get you back on track. I hope this information helps. Thank you, Mike Dell customer advocate

02-04-2008, 02:24 PM	#4 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,032 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Dell Optiplex GX620 Drivers-please help Hi Mike, Thank you for responding to this thread. I am glad you have responded, but I have a question for you about an XP vs. Vista issue. Please PM me so I can discuss this issue off the forum. Thanks, Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

02-05-2008, 05:20 AM	#5 (permalink)
chvysb350 Registered User Join Date: Feb 2008 Posts: 2 OS: Windows XP	Re: Dell Optiplex GX620 Drivers-please help Thank you for your help, the issue is resolved. I am still not positive that I have the correct driver for my graphics card, but hey, its working.

02-05-2008, 06:40 AM	#6 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,032 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Dell Optiplex GX620 Drivers-please help Hi, Glad you got it working. If you wish Post a screen shot of the device manager with all the + open. This will let me see what other drivers you may need. Here is how: http://www.techsupportforum.com/cont...icles/151.html Thanks, Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

02-06-2008, 11:24 AM	#8 (permalink)
Dell_CA Registered User Join Date: Mar 2007 Posts: 39 OS: n/a	Re: Dell Optiplex GX620 Drivers-please help Bukuroshe, It looks like you need to reinstall the drivers for your system. You can find the drivers here and the order in which to install them here. Let me know if you run into any problems. Mike Dell customer advocate

03-21-2008, 12:16 PM	#9 (permalink)
ngatadiune Registered User Join Date: Mar 2008 Posts: 1 OS: xp	Re: Dell Optiplex GX620 Drivers-please help hi. i have the same dell but my display color is 4 bit. what should i do? its from the vga driver or what.thank you.my e mail. fation_zyka@hotmail.com

03-25-2008, 08:30 PM	#10 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,032 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Dell Optiplex GX620 Drivers-please help Hi, It seems that you need to reinstall the video driver. Try this link if it is the same make and model posted above: http://support.dell.com/support/down...&catid=&impid=. I am unsure of the exact driver for your model. Need more info or run Everest under my signature and post the results. Thanks, Bill Thanks __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

06-23-2008, 11:02 AM	#11 (permalink)
rodirast Registered User Join Date: Jun 2008 Location: Netherlands Posts: 1 OS: xp	Re: Dell Optiplex GX620 Drivers-please help Hi there, I need urgent help overhere. I have a dell GX620 too. But I cant get the ethernet controller driver. I installed some from the dell website, but I still see the exclamation mark in the device manager. Please me tell wich drivers i need to use. I also have the recource cd, but its no use. If its possible include name and version of the drivers. Thanx in advance!

09-06-2009, 09:54 AM	#14 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,032 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Dell Optiplex GX620 Drivers-please help Hi JustnGuy This is an old thread. I may move your post to its own thread. I am assuming this is a Dell Optiplex GX620, if so please install the following drivers in the order given. If not, post the make and model of your PC before proceeding! Reboot after each install. The chipset driver must be installed first! From you report it is not installed. Chipset Driver: http://support.dell.com/support/down...&fileid=176135 Video: http://support.dell.com/support/down...&fileid=168176 Ethernet: http://support.dell.com/support/down...&fileid=126377 Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

09-06-2009, 01:37 PM	#15 (permalink)
JustnGuy Registered User Join Date: Sep 2009 Posts: 3 OS: xp pro	Re: Dell Optiplex GX620 Drivers-please help Thank you Sir and I appreciate the quick response Justn

09-06-2009, 07:19 PM	#16 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,032 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Dell Optiplex GX620 Drivers-please help Let me know how you make out. Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan