blackout06

Hello im brand new. i woke up the other day to a blue screen asking to install xp...


Dell Inspiron 6000 with Centrino mobile tech.

reformated the hd reloaded xp... ( its one of the original xp home versions.)
everything loaded program wise but im unable to get the network card and what not to work...

when i go to add hardware wizard it has the yellow ? marks with ! on top. im assuming these are missing drivers???

the "drivers" im missing are:

Network Controller
Video Controller
Multimedia Audio Controller
PCI Modem
Universal Serial Bus (USB) Controller
Video Controler (VGA aompatible)
Ethernet Controller
PCI Device

Thanks to any and all who can give me a helping hand here i have been without a computer for the last week trying to figure all this out on my own.

chauffeur2

Greetings blackout06, Welcome to TSF!

The best solution for you would be to go to the Dell™ website, and navigate to "Support" > "Downloads", then enter your Service Tag Number (It's usually on a sticker on the case), and follow the prompts to update your drivers. (Click on the coloured link.)

If you can't find the Service Tag Number, just enter your model details and follow the prompts to have the Dell™ scanner detect what drivers are missing.

Post back with the results.

Kind Regards,

blackout06

awesome ok i found the service tag id deal and have the dell site up. is there any particular driver i need? they have a few different options i have the urgent and the recommended dling right now to get the dl process started ( suuppper slow internet at work :| ) but im shooting in the dark i really dont know the internals of this computer as to what cards are in it :'(

Thanks

blackout06

ah this is getting to be a pain. all of the eathernet/wireless drivers i have found on the dellsupport site seem like they are updates for current drivers? im not sure if that meens i have to have the original driver to actualy update it or what... ( sorry im not the most computer savvy individual out there) does anyone know where i can get the original driver? or something to get me on the net with this so i can do a full update scan?

thanks

BCCOMP

Hi blackout,
I am unsure of the link you are using on the Dell site Is it this one?
http://support.dell.com/support/down...&catid=&impid=
It will be OK to use these drivers. the first one you should install is the CHIPSET driver here:
http://support.dell.com/support/down...&fileid=149851
Then try this driver to get you online:
http://support.dell.com/support/down...&fileid=111674
This is for your hard wired LAN connection
If you can supply a screen shot of the Device Manager that would help. Here is how:
http://www.techsupportforum.com/cont...icles/151.html
Hope this helps,
Thanks,
Bill

blackout06

alright for the moment. im up a creek without a paddle i restarted the computer after adding the chipset driver and when it went to load the os it went to a blue screen and quickly went to a black screen with a flashing type line ( the line you see when writeing a document..) so i turned it off. put the xp disk in formated the hard drive one last time and went to load xp again and it says my access code isnt valid :| ( dont know how this is i entered it in a few times to try and get it to take... it worked just fine for me erlier..) so im floating between buying xp pro or going with an apple... im so frusterated with this dell right now its rediculess... i apprichiate your help bill if i find another code ill be sure and load it up and give those links a try. ( along with screen shots. ) thanks for your help everyone :) greatly apprichiated ill keep everyone posted

BCCOMP

Hi blackout,
You must be typing it wrong or it is not the Key code for the disk. Is this a retail disk or OEM?
Thanks,
Bill