Computer cannot install driver

jason23456 · 01-30-2008, 10:24 PM

My DVD/ CD-Rom is a TSSTcorp CD/DVDW TS-H652D. i need help, error message below:

Windows cannot initialize the device driver for this hardware. (Code 37)

Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.

**BCCOMP** · 01-31-2008, 01:18 AM

Hi jason23456,
Welcome to TSF.
Go to the device manager and right click on the error (CD-Rom)>uninstall>then reboot the PC. See if that will reinstall the driver.
Thanks,
Bill

jason23456 · 01-31-2008, 09:32 PM

Hi BCCOMP that did not work i still get the same message.
Thanks

Bill

**BCCOMP** · 01-31-2008, 09:39 PM

Is this a new drive?
How is it installed?
Thanks,
Bill

jason23456 · 01-31-2008, 09:45 PM

No it's not a new drive, it was installed when i got the new computer about 6 months ago. Gateway computer with DVD+/-R/W/CD-R/W

**BCCOMP** · 01-31-2008, 10:13 PM

Ok seeing I am not that familiar with Vista, I am going to give a shout out to others. I do not want to steer you in the wrong direction.
Thanks,
Bill

**BCCOMP** · 01-31-2008, 10:21 PM

Jason try this:
http://support.microsoft.com/kb/314060/en-us
Be carefull and follow directions exactly
USE the manually option (2)
Let us know,
Thanks,
Bill

darko.jak · 02-09-2008, 03:39 AM

computer show code28

**BCCOMP** · 02-09-2008, 07:07 AM

Right click on the error and select update driver. See if this will reinstall the driver. Windows has drivers preinstalled on the OS for these, unless your OS is corrupted it should reinstall the driver.

01-30-2008, 10:24 PM	#1 (permalink)
jason23456 Registered User Join Date: Jan 2008 Posts: 3 OS: vista	Computer cannot install driver My DVD/ CD-Rom is a TSSTcorp CD/DVDW TS-H652D. i need help, error message below: Windows cannot initialize the device driver for this hardware. (Code 37) Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.

01-31-2008, 01:18 AM	#2 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,086 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Computer cannot install driver Hi jason23456, Welcome to TSF. Go to the device manager and right click on the error (CD-Rom)>uninstall>then reboot the PC. See if that will reinstall the driver. Thanks, Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

01-31-2008, 09:32 PM	#3 (permalink)
jason23456 Registered User Join Date: Jan 2008 Posts: 3 OS: vista	Re: Computer cannot install driver Hi BCCOMP that did not work i still get the same message. Thanks Bill

01-31-2008, 09:39 PM	#4 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,086 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Computer cannot install driver Is this a new drive? How is it installed? Thanks, Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

01-31-2008, 09:45 PM	#5 (permalink)
jason23456 Registered User Join Date: Jan 2008 Posts: 3 OS: vista	Re: Computer cannot install driver No it's not a new drive, it was installed when i got the new computer about 6 months ago. Gateway computer with DVD+/-R/W/CD-R/W

01-31-2008, 10:13 PM	#6 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,086 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Computer cannot install driver Ok seeing I am not that familiar with Vista, I am going to give a shout out to others. I do not want to steer you in the wrong direction. Thanks, Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

01-31-2008, 10:21 PM	#7 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,086 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Computer cannot install driver Jason try this: http://support.microsoft.com/kb/314060/en-us Be carefull and follow directions exactly USE the manually option (2) Let us know, Thanks, Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan Last edited by BCCOMP; 01-31-2008 at 10:23 PM.

02-09-2008, 03:39 AM	#8 (permalink)
darko.jak Registered User Join Date: Feb 2008 Posts: 1 OS: xp	Re: Computer cannot install driver computer show code28

02-09-2008, 07:07 AM	#9 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,086 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Computer cannot install driver Right click on the error and select update driver. See if this will reinstall the driver. Windows has drivers preinstalled on the OS for these, unless your OS is corrupted it should reinstall the driver. __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan