Videoport.sys

deskeech · 01-29-2008, 02:36 PM

When running Pinnacle 9.4 get blue screen and error messagee "problem with videoport.sys".
"driver is using excessive PTE's"
pc fine with any other software.

Have re-installed countless times with no improvement, have used Pinnacle "regdelete" to clear registry prior tore-install.
have downloaded latest nvidea driver

Any ideas appreciated, can't edit xmas video until sorted.

**BCCOMP** · 01-29-2008, 07:30 PM

Hi Deskeech,
Welcome to TSF.
Have you installed the patches from Pinnacle to see if it resolves your issue:
http://www.pinnaclesys.com/PublicSit...mode=documents
I am not the pro on this one, but the patches may resolve it.
Hope this helps.
Let us know.
Thanks,
Bill

deskeech · 01-30-2008, 11:36 AM

Thanks for that, Yes have tried both full patch and light version still no good. I think it's centered around the videoport.sys driver rather than pinnacle, it's just that video editing is memeory and video hungry, problem is I've run the system fine for about two years but hadn't run it for about 9 months in which time i've loaded allsorts of programs etc and can't get back to how sytem was with restore.
Des

**BCCOMP** · 01-30-2008, 04:10 PM

Are you running dual monitors?
Bill

deskeech · 02-02-2008, 02:54 PM

No. Pretty standard set up nothing much running in back groud. What are PTE's and how does the driver use them, any ideas.
Des

**BCCOMP** · 02-02-2008, 10:31 PM

Hi,
Here is a link that may help you:
http://safari.oreilly.com/0596004168/winxpannoy-APP-E
This is for info only. I am unsure this will resolve your issue.
Are you getting a BSOD error. If so please post to thread exactly the BSOD error.
Thanks,
Bill

deskeech · 02-05-2008, 03:12 PM

Hi Bill,
Thanks for the link, seems to have sorted it out by following the article on PTE's and altering memory manager settings in Registry.

Many thanks, can get on with editing now.
Des

**BCCOMP** · 02-05-2008, 07:22 PM

Hi,
I am glad you got it up and running.
Let us know how it goes.
Thanks,
Bill

01-29-2008, 02:36 PM	#1 (permalink)
deskeech Registered User Join Date: Jan 2008 Posts: 5 OS: XP Pro SP2	Videoport.sys When running Pinnacle 9.4 get blue screen and error messagee "problem with videoport.sys". "driver is using excessive PTE's" pc fine with any other software. Have re-installed countless times with no improvement, have used Pinnacle "regdelete" to clear registry prior tore-install. have downloaded latest nvidea driver Any ideas appreciated, can't edit xmas video until sorted.

01-29-2008, 07:30 PM	#2 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,054 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Videoport.sys Hi Deskeech, Welcome to TSF. Have you installed the patches from Pinnacle to see if it resolves your issue: http://www.pinnaclesys.com/PublicSit...mode=documents I am not the pro on this one, but the patches may resolve it. Hope this helps. Let us know. Thanks, Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

01-30-2008, 11:36 AM	#3 (permalink)
deskeech Registered User Join Date: Jan 2008 Posts: 5 OS: XP Pro SP2	Re: Videoport.sys Thanks for that, Yes have tried both full patch and light version still no good. I think it's centered around the videoport.sys driver rather than pinnacle, it's just that video editing is memeory and video hungry, problem is I've run the system fine for about two years but hadn't run it for about 9 months in which time i've loaded allsorts of programs etc and can't get back to how sytem was with restore. Des

01-30-2008, 04:10 PM	#4 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,054 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Videoport.sys Are you running dual monitors? Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

02-02-2008, 02:54 PM	#5 (permalink)
deskeech Registered User Join Date: Jan 2008 Posts: 5 OS: XP Pro SP2	Re: Videoport.sys No. Pretty standard set up nothing much running in back groud. What are PTE's and how does the driver use them, any ideas. Des

02-02-2008, 10:31 PM	#6 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,054 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Videoport.sys Hi, Here is a link that may help you: http://safari.oreilly.com/0596004168/winxpannoy-APP-E This is for info only. I am unsure this will resolve your issue. Are you getting a BSOD error. If so please post to thread exactly the BSOD error. Thanks, Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

02-05-2008, 03:12 PM	#7 (permalink)
deskeech Registered User Join Date: Jan 2008 Posts: 5 OS: XP Pro SP2	Re: Videoport.sys Hi Bill, Thanks for the link, seems to have sorted it out by following the article on PTE's and altering memory manager settings in Registry. Many thanks, can get on with editing now. Des

02-05-2008, 07:22 PM	#8 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 7,054 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Videoport.sys Hi, I am glad you got it up and running. Let us know how it goes. Thanks, Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan