Chaz2k

Hello, sorry about the dramatic post.. I literally spent almost 6 days trying to find these sound card drivers.. I have windows xp service pack 2.. i have tried the realtek drivers, vinyl, and numberous of other drivers.. I basically installed the 888111 hotfix and on SOME realtek versions it'll install. But no sound!!

But there's volume control and it appears that it work. So someone informed me of installing the chipset, downloading the hotfix and then trying it again. MOST of the time, It cannot locate the bus driver when installing the realtek hd audio drivers.. other times it'll install but it'll pop up again w/ the found new hardware wizard.. and it really is a TRUE pain. More because I cant find my model on the elitegroup website [It's a W622 Model]. If anyone can help, please give me step by step instructions from the beginning how to get my poor sound to work.. here r my specs from everest..

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)

Motherboard:
CPU Type Mobile Intel Pentium M 725J, 1600 MHz (16 x 100)
Motherboard Name Unknown
Motherboard Chipset Intel Alviso i915PM
System Memory 512 MB (DDR2-400 DDR2 SDRAM)
BIOS Type Phoenix (07/11/06)

Display:
Video Adapter ATI MOBILITY RADEON X700 (128 MB)
Video Adapter ATI MOBILITY RADEON X700 (128 MB)
3D Accelerator ATI Mobility Radeon X700 (M26-X)
Monitor Generic Television
Monitor Plug and Play Monitor [NoDB]

Multimedia:
Audio Adapter Intel 82801FBM ICH6-M - AC'97 Audio Controller [B-2]

Storage:
IDE Controller Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F
IDE Controller Texas Instruments PCIxx21 Integrated FlashMedia Controller
Disk Drive FUJITSU MHV2040AT (40 GB, 4200 RPM, Ultra-ATA/100)
Optical Drive HL-DT-ST DVD-RW GWA-4082N
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 38146 MB (32491 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse
Mouse PS/2 Compatible Mouse

Network:
Network Adapter Marvell Yukon 88E8053 PCI-E Gigabit Ethernet Controller (10.0.0.120)

Peripherals:
USB1 Controller Intel 82801FBM ICH6-M - USB Universal Host Controller [B-2]
USB1 Controller Intel 82801FBM ICH6-M - USB Universal Host Controller [B-2]
USB1 Controller Intel 82801FBM ICH6-M - USB Universal Host Controller [B-2]
USB2 Controller Intel 82801FBM ICH6-M - Enhanced USB2 Controller [B-2]
USB Device USB Human Interface Device
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery

---------------------------------------------------------------


As far as device manager.. i have an exclamation point ontop of multimedia audio controller, and one over pci modem? I also don't have a UAA high definition bus driver controller in system devices but i don't think that really matters.. but plz help!

justpassingby

Hi Chaz2k and welcome to TSF !

Is this a laptop ? Have you reinstalled XP recently ? Which OS was installed on the computer when you got it ? You should have received a CD with the proper drivers for your hardware. If not then there's a recovery partition on the hard drive which allows to restore the computer back to its factory defaults (backup all your data first as the process will erase your drive).

Please start with the chipset drivers (yours is 915PM) :
http://support.intel.com/support/chi.../CS-020149.htm

Once that's done, if the sound still doesn't work then try these drivers :
http://www.softwarepatch.com/utiliti...hd-driver.html

Look on the computer for another brand or model ID since W622 doesn't exist on ECS's website, even in the archives. In which country did you buy the computer ? Look for a serial number or another ID code.

Chaz2k

Just when i was gonna call it quitz.. but yeah i baught it 2nd hand from someone.. originally the sound did work.. but lets say i made a mistake trying to install linux and removed the partition :((( But when the os was installed was Windows xp professional sp2. I baught the laptop from Manila, phillippines just to have something to keep incontact w/ the folkz.. but i guess my luck sucks :( But yeah this is a laptop btw.

I installed the chipset drivers.. went through fine.. but the wrierd thing is.. i tried to install this hd audio driver before.. it goes through successfully. Then when i restart the computer.. FOUND NEW HARDWARE.. multimedia controller.. lol this is like one missed call except with drivers :( lol

EDIT: the serial is kinda faded but i believe its.. ECS-N8 w622 i5dbk (very blurred...)

BCCOMP

Hi Chaz2k
Try this driver:
http://www.realtek.com.tw/downloads/...&GetDown=false
Have you done a full Microsoft update?
Are there any errors in the device manager?
Hope this helps,
Thanks,
Bill

Chaz2k

Thx for ur help too btw bill.. but yes i have done a full microsoft update already.. And the only error in dev manager is a yellow exclamation point for multimedia audio controller and PCI modem (which i doubt i'd ever need.) And upon installing that file.. i got a blue bios screen and i had to use my last known configuration settings in order to get back.. :( a pain isnt it :/

BCCOMP

Hi Chaz2k,
Should of asked this earlier, but what is the exact make and model of this laptop?
If you have a serial # or product # please post this also.
When you installed XP pro was this a CLEAN install?
Thanks,
Bill

Chaz2k

This is the hard part.. the make and model number is above.. but it isn't on the website of the manufacturer.. and this was a 100% clean install since ilost my os previously thanks to ubuntu lol

Chaz2k

Btw.. i think i found it but once again.. still isnt on the site.. it's an
ECS W622 15dBK

BCCOMP

Hi,
Can you post a screen shot of the device manager? Here is how:
http://www.techsupportforum.com/cont...icles/151.html
Thanks,
Bill

Chaz2k

I added it as an attachment.. lol

I just changed it to show the sound and game controller section so you'll see that as well

Attached Images

dev.JPG (55.7 KB, 15 views)

BCCOMP

Hi,
Thanks for the shot. Yes your modem is not installed and niether is the sound card.
I would like you to try to use MS to search for the sound driver. Go to the device manager>Right click on the Multimedia Audio controller>Update> a wizard will come up>choose search the web and see if MS will find the driver. Try this also with the PCI Modem. Seeing we cannot ID this system please run (If you can) PC wizard and POST the results.
Thanks,
Bill
PS- I am going to PM you.

Chaz2k

ok i sent the report.. it seems like its impossible to find these drivers :( but windows update couldn't find it.. and also i'm not 100% sure what u meant by the pc wizard unless ur talking about windows update...

BCCOMP

Hi,
I got the PM.
PC wizard is under my signature, but here is a direct link:
http://www.cpuid.com/pcwizard.php
Please post the results.
Thanks,
Bill
PS- I did get the report and yes the whole internet is running vey slow.

Chaz2k

Heres the report.. i made it a txt file for easier viewing :D

Attached Files

information.TXT (72.5 KB, 14 views)

Chaz2k

Btw. idk if this helps.. but when i download the Regular Vinyl AC'97 Codec Combo Driver.. It installs smoothly with no errors but theres no audio playing even though it appears to play. Is there a way to atleast fix that? Thanks.

BCCOMP

Go back in the device manager and see if the vinyl AC97 driver cleared up the multimedia audio controll (No yellow marks). This will tell us if the driver is installed.
Thanks

Chaz2k

Yeah no exclamation points.. until i restarted the computer.. and BAM i got exclamation points everywhere.. lol do u think w/ vista i'd have a better chance..?

BCCOMP

what exclamation points did you get. Please post a screen shot.
Thanks,
Bill

Chaz2k

Oh man it was overwhelming.. it had exclamation points on ALL the stuff under sound and game controllers.. so i just backdated it to the point when i just installed the chipset.. so its back @ square one. Just to note.. if u can find anything for XP or Vista.. i have it dual booted so i can try on 1 OS or Another to be a little diverse.. :D

BCCOMP

Hi,
Can you go to the device manager and right click on both the PCI Modem and the Multimedia Audio Controller and go to properties>Details tab. You will see a bunch of different # and Letters. Copy and paste them to this thread.
Thanks,
Bill