CD burning

Kenneth1620 · 01-10-2008, 11:24 AM

I have a Sony Vaio with Windows XP Service Pack 2 professional.
The CD driver appears to be QSI CD-ROM SCR-242

I can listen to any CD inserted into Drive E but cannot copy any file, or picture to a CD.

A window appears to read "Please insert a disk in Drive E" and when I do, the window does not close. My CD driver does not seem to recognize a disk.

I do not have this problem if I insert music or DVD for listening or viewing.

Can anyone suggest what I must do to be able to transfer/copy files or pictures to a CD?

Thanks,

Kenneth

dai · 01-10-2008, 12:08 PM

try removing the upper and lower filters
scroll down to how here
http://support.microsoft.com/?scid=k...060&x=12&y=13#

Kenneth1620 · 05-04-2008, 12:17 PM

Thank you so much for your kind advice.
I did what you suggested and everything now works beautifully.

I am sorry for having taken so long to:pray: get back to you but it was only today, May 4th, that I found your reply to my question.

Again, thanks

Kenneth

dai · 05-04-2008, 01:21 PM

glad it's sorted
in the user cp at the top turn on email notification and you will know when a reply is posted

Kenneth1620 · 05-24-2008, 07:02 AM

I'm back !

I have a Sony Vaio with Windows XP Service Pack 2 professional.
The CD driver appears to be QSI CD-ROM SCR-242

I can listen to any CD inserted into Drive E but cannot copy any file, or pictures to a CD.

A window appears to read "Please insert a disk in Drive E" and when I do, the window does not close. My CD driver does not seem to recognize a disk.

I do not have this problem if I insert music or DVD for listening or viewing.

You recommended a solution which I followed and everything worked well...until now.

Can you suggest what I must do to once again be able to transfer/copy files or pictures to a CD?

Thanks,

Kenneth

dai · 05-24-2008, 01:00 PM

try the filters again first
the cd laser may be dirty or on it's way out

Kenneth1620 · 05-24-2008, 01:30 PM

Thanks.

The upper and lower filters were removed when you suggested some months ago, and no longer appear when I open the registry.

Do you have any other suggestions?

dai · 05-24-2008, 01:36 PM

try cleaning the laser either with a cleaning disk or if you are confident enough manually
try the drive in another computer to see if it is the same

01-10-2008, 11:24 AM	#1 (permalink)
Kenneth1620 Registered User Join Date: Dec 2007 Posts: 21 OS: XP 2	CD burning I have a Sony Vaio with Windows XP Service Pack 2 professional. The CD driver appears to be QSI CD-ROM SCR-242 I can listen to any CD inserted into Drive E but cannot copy any file, or picture to a CD. A window appears to read "Please insert a disk in Drive E" and when I do, the window does not close. My CD driver does not seem to recognize a disk. I do not have this problem if I insert music or DVD for listening or viewing. Can anyone suggest what I must do to be able to transfer/copy files or pictures to a CD? Thanks, Kenneth

01-10-2008, 12:08 PM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 39,982 OS: vista 32x ultimate retail	Re: CD burning try removing the upper and lower filters scroll down to how here http://support.microsoft.com/?scid=k...060&x=12&y=13# __________________

05-04-2008, 12:17 PM	#3 (permalink)
Kenneth1620 Registered User Join Date: Dec 2007 Posts: 21 OS: XP 2	Re: CD burning Thank you so much for your kind advice. I did what you suggested and everything now works beautifully. I am sorry for having taken so long to:pray: get back to you but it was only today, May 4th, that I found your reply to my question. Again, thanks Kenneth

05-04-2008, 01:21 PM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 39,982 OS: vista 32x ultimate retail	Re: CD burning glad it's sorted in the user cp at the top turn on email notification and you will know when a reply is posted __________________

05-24-2008, 07:02 AM	#5 (permalink)
Kenneth1620 Registered User Join Date: Dec 2007 Posts: 21 OS: XP 2	Re: [SOLVED] CD burning I'm back ! I have a Sony Vaio with Windows XP Service Pack 2 professional. The CD driver appears to be QSI CD-ROM SCR-242 I can listen to any CD inserted into Drive E but cannot copy any file, or pictures to a CD. A window appears to read "Please insert a disk in Drive E" and when I do, the window does not close. My CD driver does not seem to recognize a disk. I do not have this problem if I insert music or DVD for listening or viewing. You recommended a solution which I followed and everything worked well...until now. Can you suggest what I must do to once again be able to transfer/copy files or pictures to a CD? Thanks, Kenneth

05-24-2008, 01:00 PM	#6 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 39,982 OS: vista 32x ultimate retail	Re: [SOLVED] CD burning try the filters again first the cd laser may be dirty or on it's way out __________________

05-24-2008, 01:30 PM	#7 (permalink)
Kenneth1620 Registered User Join Date: Dec 2007 Posts: 21 OS: XP 2	Re: [SOLVED] CD burning Thanks. The upper and lower filters were removed when you suggested some months ago, and no longer appear when I open the registry. Do you have any other suggestions?

05-24-2008, 01:36 PM	#8 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 39,982 OS: vista 32x ultimate retail	Re: [SOLVED] CD burning try cleaning the laser either with a cleaning disk or if you are confident enough manually try the drive in another computer to see if it is the same __________________