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#1 (permalink) |
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Registered User
Join Date: Dec 2007
Posts: 5
OS: win xp
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Touchpad problem and no sound
I recently did a new install of win xp home with sp-2 on my hp pavillion zv5120 notebook. I downloaded all the necessary drivers, I think. I am having troule with two things. I have no sound, when I try to increase the volume with the volume control sliding bar it just slides back down to no volume on it's own. Next problem is with the touch pad. My pointer frequently hangs up. Thanks for any help with this problem
Last edited by slimsammy; 12-10-2007 at 07:03 PM. |
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#2 (permalink) |
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Mod Hardware Team
Join Date: Jul 2007
Location: New York
Posts: 7,054
OS: Win XP SP3 / Windows 7 Beta / Open Suse
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Re: Touchpad problem and no sound
Hi,
Welcome to the forum. Can you go to the device manager and see if there are any yellow or red exclamation points. Did you download the chipset driver? I will need the model # of the laptop to find the correct chipset driver (Intel) Here is a link for the drivers: http://h10025.www1.hp.com/ewfrf/wc/s...408443&lang=en Thanks, Bill Last edited by BCCOMP; 12-14-2007 at 10:41 PM. |
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#4 (permalink) |
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Mod Hardware Team
Join Date: Jul 2007
Location: New York
Posts: 7,054
OS: Win XP SP3 / Windows 7 Beta / Open Suse
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Re: Touchpad problem and no sound
Hi,
Is there a service tag or another number on this machine. I am trying to see what is loaded (Hardware wise). If you can please run Everest under my signiture and post the results. Also is this machine fully updated (Microsoft updates)? Thanks, Bill |
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#7 (permalink) |
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Mod Hardware Team
Join Date: Jul 2007
Location: New York
Posts: 7,054
OS: Win XP SP3 / Windows 7 Beta / Open Suse
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Re: Touchpad problem and no sound
Hi,
Driveragent has detected missing our bad drivers. I am unfimilar with driver agent and therfore unsure of the results, Sorry. You could download thier drivers (and pay for membership), but I can not guarantee the results. The Everest report will assist me better (more familiar). You do have driver issues though. Thanks, Bill |
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