NEC DVD ND-3530A driver needed

fat tony · 11-24-2007, 05:23 AM

Dear all,

I have a Dell Dimension 5000. Recently the hard drive failed and I replaced it and reinstalled XP. I also added a 2gb RAM after a month later. Soon after that I discovered that the DVD/CD drive (a NEC ND-3530A) does not work. The power is fine and the drawer opens/closes.

I went into device manager and saw the message "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)".

The driver details say the driver is a Microsoft driver -how can I update the driver? I tried downloading the NEC driver from the Dell website, but how do replace the Microsft driver? Please explain in simple terms, I am a novice.

Thanks

**sobeit** · 11-24-2007, 05:30 AM

if you already downloaded it, just click on the file and run.

**Deleted090308** · 11-24-2007, 06:28 AM

Uninstall the drive in Device manager.
Reboot twice.

fat tony · 11-26-2007, 02:12 PM

Quote:

Originally Posted by sobeit666

if you already downloaded it, just click on the file and run.

Sobeit, thanks for the reply. I did try that too (I should have said!). It did not work - the update routine does not complete. I tried this several times.

fat tony · 11-26-2007, 02:14 PM

Quote:

Originally Posted by eneles

Uninstall the drive in Device manager.
Reboot twice.

Eneles - thanks for your reply. I will try this and let you know how I get on.

fat tony · 11-26-2007, 02:20 PM

Eneles, erhmm ... actually ... what happens after the second reboot? Does it start to work or do I have to do something else?

**tosh9i** · 11-26-2007, 03:01 PM

Windows XP should have detected it and installed the driver.

Go to Control Panel > add Hardware.

"Q: Do I need a driver?
A: No drivers are required for Windows® XP (Home, Professional), and Windows 2000, and Windows ME. It isn't necessary to install driver or program for preference setup. DVD and CD writing software must be purchased seperately. "

http://support.necam.com/optical/dow...flashfirmware/

**Deleted090308** · 11-27-2007, 01:36 AM

Check the connections inside the case.
The data and/or the power plug to the CD drive has, most likely, become loose when you changed the hard drive (or when you added the RAM).

11-24-2007, 05:23 AM	#1 (permalink)
fat tony Registered User Join Date: Nov 2007 Posts: 4 OS: xp home sp2	NEC DVD ND-3530A driver needed Dear all, I have a Dell Dimension 5000. Recently the hard drive failed and I replaced it and reinstalled XP. I also added a 2gb RAM after a month later. Soon after that I discovered that the DVD/CD drive (a NEC ND-3530A) does not work. The power is fine and the drawer opens/closes. I went into device manager and saw the message "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)". The driver details say the driver is a Microsoft driver -how can I update the driver? I tried downloading the NEC driver from the Dell website, but how do replace the Microsft driver? Please explain in simple terms, I am a novice. Thanks

11-24-2007, 05:30 AM	#2 (permalink)
sobeit TSF Enthusiast Join Date: Nov 2007 Location: NEAR Posts: 7,433 OS: windows/linux	Re: NEC DVD ND-3530A driver needed if you already downloaded it, just click on the file and run.

11-24-2007, 06:28 AM	#3 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: NEC DVD ND-3530A driver needed Uninstall the drive in Device manager. Reboot twice.

11-26-2007, 02:20 PM	#6 (permalink)
fat tony Registered User Join Date: Nov 2007 Posts: 4 OS: xp home sp2	Re: NEC DVD ND-3530A driver needed Eneles, erhmm ... actually ... what happens after the second reboot? Does it start to work or do I have to do something else? Last edited by fat tony; 11-26-2007 at 02:22 PM.

11-26-2007, 03:01 PM	#7 (permalink)
tosh9i TSF Enthusiast Join Date: Aug 2006 Posts: 3,837 OS: Windows XP	Re: NEC DVD ND-3530A driver needed Windows XP should have detected it and installed the driver. Go to Control Panel > add Hardware. "Q: Do I need a driver? A: No drivers are required for Windows® XP (Home, Professional), and Windows 2000, and Windows ME. It isn't necessary to install driver or program for preference setup. DVD and CD writing software must be purchased seperately. " http://support.necam.com/optical/dow...flashfirmware/

11-27-2007, 01:36 AM	#8 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: NEC DVD ND-3530A driver needed Check the connections inside the case. The data and/or the power plug to the CD drive has, most likely, become loose when you changed the hard drive (or when you added the RAM).