[SOLVED] Can't install audio Driver

gmgo · 09-01-2007, 05:52 AM

Hello, due to a virus problem I had to re-install windows again, and I can't install the audio driver. Here is how it happened:

- My computer was working fine until I (by accident, obviously) installed a trojan in my computer. Next thing I know, my Nod32 and Zone Alarm .exe were gone. After two resets, the computer couldn't start windows.

- I tried over installing windows but didn't worked. So I inserted a disc with a Windows 2003 and changed the "windows" folder to "winback" and this time re-install windows fully. I erased all the trojans and/or virus (hiding at the winback folder, I erased that folder anyway). So I had to re-install everything, including all drivers. I lost my discs, so I downloaded my drivers through Internet (with another computer downloaded the Lan Driver first and placed it on a CD). Anyway, I updated my Bios, installed my Lan and Video drivers but my Audio drivers are not working.

My computer has this motherboard: Intel Desktop Board D915GUX (I use the onboard audio). When I Install the audio driver, and reset the computer, it's like it has never been installed. I tried several stuff, like un-installing the driver and re-installing, or trying downloading the driver from somewhere else rather than the Intel website, but still always the same result. I have no sound at all, and if I go to my sound setup, it says I have no audio driver. I don't know how to get it running. I am pretty sure I downloaded the correct audio driver, since it was the only Audio driver Intel Offered for download for my specific motherboard.

My computer is:
Intel Pentum 4 CPU 3.20 Ghz (2 CPUs)
1024 MB RAM
Motherboard: Intel Desktop Board D915GUX (Bios: 2/22/06, Ver: 08.00.10)
Video Card: Ati Radeon X1300 series, 512 MB.
OS: Windows Xp Professional SP2

The Motherboard does have an issue, one of the ram memory bank doesn't work so I can only have 1 ram memory card, but next week I'm getting a similar motherboard and another 1Gb ram card, so i'm probably installing windows again (though not completly). So I hope there is an easy solution for this for now. Thanks in advance.

Anyway is there any easy way to fix this without re-installing windows again (because I don't want to do that every week).

**Deleted090308** · 09-01-2007, 06:46 AM

Hi, welcome to TSF

Go to Intel - download drivers #2 and #3.

Install the "Intel® Chipset Software Installation Utility" first - reboot.
Install the "Realtek* ALCxxx Driver" - reboot again.

gmgo · 09-01-2007, 08:46 AM

Thanks for replying, but I've already done that (installing the chipset software and the audio driver). Didn't worked.

**Deleted090308** · 09-01-2007, 08:53 AM

We have to find out what audio device there really is on the board.
Please download PC Wizard (link in my signature). In PC Wizard click the Multimedia icon - post back with a screenshot of that window.
Or - post a screenshot of Device Manager with "Sound, video and game controllers" expanded (click Show hidden devices in the View menu first).

gmgo · 09-01-2007, 10:04 AM

**Deleted090308** · 09-01-2007, 11:42 AM

Try this one.

gmgo · 09-01-2007, 12:06 PM

That one is the same I've tried with for a couple of times now.

**Deleted090308** · 09-01-2007, 12:11 PM

ftp://202.65.194.211/pc/audio/WDM_R175.exe

Uninstall the "old" driver first.

gmgo · 09-01-2007, 12:23 PM

Quote:

Originally Posted by eneles

ftp://202.65.194.211/pc/audio/WDM_R175.exe

Uninstall the "old" driver first.

I'm not sure what's the link for, as you can see in the image, I already have the Pc Wizard. Anyway, I've tried several times with that driver (and other too), and it includes installing it and un-installing it from "add & remove programs".

**Deleted090308** · 09-01-2007, 12:27 PM

What do you mean? The link is to a driver from Realtek.

gmgo · 09-01-2007, 12:36 PM

Oh, my mistake, anyway i'm downloading it i'll let you know how it turns out. Thanks for helping.

gmgo · 09-01-2007, 01:48 PM

I installed this driver (after un-installing the previous one). It still isn't working.

gmgo · 09-02-2007, 04:23 AM

Still need help please! Anyone?

Never Mind, problem solved. I saw the PCI Device (or something like that) had a "!", so i selected update driver and told it to look it in the folder the drivers you gave me were installed. It detected them and solved the issue. Thanks for helping

**Deleted090308** · 09-02-2007, 04:40 AM

I'm trying to find a solution. I think it has something to do with the way you re-installed Windows.

**Deleted090308** · 09-03-2007, 05:36 AM

I must have missed your last post. Glad you got it fixed.

Nagdarahop · 07-26-2009, 12:07 PM

I have problem installing sound drivers after i reformat it. Its either looking for a alcxwdm or dont finish installing and after my pc reboot a exclamation point found on my multimedia audio controller... i dont have the cd so i download drivers from the net. all of them didnt work. heres my computer specs
Intel Pentium 4 3.0Ghz 1g of ram 256 vc
Motherboard: D865PEMA
I tried goin to intel site but it does not find the said board though they are the manufacturer of my pc.
will apprecitae your immediate response thanks

Riskyone101 · 07-27-2009, 02:51 PM

This thread is already solved Nagdarahop.

09-01-2007, 05:52 AM	#1 (permalink)
gmgo Registered User Join Date: Sep 2007 Posts: 18 OS: Windows XP Professional SP2	[SOLVED] Can't install audio Driver Hello, due to a virus problem I had to re-install windows again, and I can't install the audio driver. Here is how it happened: - My computer was working fine until I (by accident, obviously) installed a trojan in my computer. Next thing I know, my Nod32 and Zone Alarm .exe were gone. After two resets, the computer couldn't start windows. - I tried over installing windows but didn't worked. So I inserted a disc with a Windows 2003 and changed the "windows" folder to "winback" and this time re-install windows fully. I erased all the trojans and/or virus (hiding at the winback folder, I erased that folder anyway). So I had to re-install everything, including all drivers. I lost my discs, so I downloaded my drivers through Internet (with another computer downloaded the Lan Driver first and placed it on a CD). Anyway, I updated my Bios, installed my Lan and Video drivers but my Audio drivers are not working. My computer has this motherboard: Intel Desktop Board D915GUX (I use the onboard audio). When I Install the audio driver, and reset the computer, it's like it has never been installed. I tried several stuff, like un-installing the driver and re-installing, or trying downloading the driver from somewhere else rather than the Intel website, but still always the same result. I have no sound at all, and if I go to my sound setup, it says I have no audio driver. I don't know how to get it running. I am pretty sure I downloaded the correct audio driver, since it was the only Audio driver Intel Offered for download for my specific motherboard. My computer is: Intel Pentum 4 CPU 3.20 Ghz (2 CPUs) 1024 MB RAM Motherboard: Intel Desktop Board D915GUX (Bios: 2/22/06, Ver: 08.00.10) Video Card: Ati Radeon X1300 series, 512 MB. OS: Windows Xp Professional SP2 The Motherboard does have an issue, one of the ram memory bank doesn't work so I can only have 1 ram memory card, but next week I'm getting a similar motherboard and another 1Gb ram card, so i'm probably installing windows again (though not completly). So I hope there is an easy solution for this for now. Thanks in advance. Anyway is there any easy way to fix this without re-installing windows again (because I don't want to do that every week).

09-01-2007, 06:46 AM	#2 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Can't install audio Driver Hi, welcome to TSF Go to Intel - download drivers #2 and #3. Install the "Intel® Chipset Software Installation Utility" first - reboot. Install the "Realtek* ALCxxx Driver" - reboot again.

09-01-2007, 08:46 AM	#3 (permalink)
gmgo Registered User Join Date: Sep 2007 Posts: 18 OS: Windows XP Professional SP2	Re: Can't install audio Driver Thanks for replying, but I've already done that (installing the chipset software and the audio driver). Didn't worked.

09-01-2007, 08:53 AM	#4 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Can't install audio Driver We have to find out what audio device there really is on the board. Please download PC Wizard (link in my signature). In PC Wizard click the Multimedia icon - post back with a screenshot of that window. Or - post a screenshot of Device Manager with "Sound, video and game controllers" expanded (click Show hidden devices in the View menu first).

09-01-2007, 10:04 AM	#5 (permalink)
gmgo Registered User Join Date: Sep 2007 Posts: 18 OS: Windows XP Professional SP2	Re: Can't install audio Driver

09-01-2007, 11:42 AM	#6 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Can't install audio Driver Try this one.

09-01-2007, 12:06 PM	#7 (permalink)
gmgo Registered User Join Date: Sep 2007 Posts: 18 OS: Windows XP Professional SP2	Re: Can't install audio Driver That one is the same I've tried with for a couple of times now.

09-01-2007, 12:11 PM	#8 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Can't install audio Driver ftp://202.65.194.211/pc/audio/WDM_R175.exe Uninstall the "old" driver first.

09-01-2007, 12:27 PM	#10 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Can't install audio Driver What do you mean? The link is to a driver from Realtek.

09-01-2007, 12:36 PM	#11 (permalink)
gmgo Registered User Join Date: Sep 2007 Posts: 18 OS: Windows XP Professional SP2	Re: Can't install audio Driver Oh, my mistake, anyway i'm downloading it i'll let you know how it turns out. Thanks for helping.

09-01-2007, 01:48 PM	#12 (permalink)
gmgo Registered User Join Date: Sep 2007 Posts: 18 OS: Windows XP Professional SP2	Re: Can't install audio Driver I installed this driver (after un-installing the previous one). It still isn't working.

09-02-2007, 04:23 AM	#13 (permalink)
gmgo Registered User Join Date: Sep 2007 Posts: 18 OS: Windows XP Professional SP2	Re: Can't install audio Driver Still need help please! Anyone? Never Mind, problem solved. I saw the PCI Device (or something like that) had a "!", so i selected update driver and told it to look it in the folder the drivers you gave me were installed. It detected them and solved the issue. Thanks for helping Last edited by gmgo; 09-02-2007 at 04:38 AM.

09-02-2007, 04:40 AM	#14 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Can't install audio Driver I'm trying to find a solution. I think it has something to do with the way you re-installed Windows.

09-03-2007, 05:36 AM	#15 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Can't install audio Driver I must have missed your last post. Glad you got it fixed.

07-26-2009, 12:07 PM	#16 (permalink)
Nagdarahop Registered User Join Date: Jul 2009 Posts: 2 OS: windows xp professional	Re: [SOLVED] Can't install audio Driver I have problem installing sound drivers after i reformat it. Its either looking for a alcxwdm or dont finish installing and after my pc reboot a exclamation point found on my multimedia audio controller... i dont have the cd so i download drivers from the net. all of them didnt work. heres my computer specs Intel Pentium 4 3.0Ghz 1g of ram 256 vc Motherboard: D865PEMA I tried goin to intel site but it does not find the said board though they are the manufacturer of my pc. will apprecitae your immediate response thanks

07-27-2009, 02:51 PM	#17 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,697 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: [SOLVED] Can't install audio Driver This thread is already solved Nagdarahop. __________________