[SOLVED] Audio Driver Headache

DeathHawk · 08-26-2007, 07:54 AM

Hi all,

I have just spent the best part of 2 days formatting and reinstalling my friends pc from xp pro sp1 to sp2-mainly because he disabled his administrator account-the updates have taken so long its unbelievable-and i have done it as a favour!

Everything is now installed except the audio driver which i am having a nightmare trying to install-it keeps coming up with "device object not present-restart the system and run set up again"

I have done everything in my power to install this but have now admitted defeat-i am so hacked off with it-the mobo i am using is a FUJITSU SIEMANS D1451.

I tried to install the driver off the sigmatel site but it would not load-it kept coming up with the above message-i am totally up to date with windows updates so am now stuck in what i should do

Any help would be very much appreciated

**Deleted090308** · 08-26-2007, 08:40 AM

Hi,
Have you tried the driver from Intel?
http://downloadcenter.intel.com/filt...4&submit=Go%21

DeathHawk · 08-26-2007, 09:19 AM

Hi Eneles,

Just tried that way and the same problem-what the hell is this "device object not present"

I really appreciate the quick reply

Pete

DeathHawk · 08-26-2007, 09:57 AM

Hi Eneles,

I tried what you said but still no success.

As another bit of info-everytime i boot up and follow the try to install the driver,the "found new hardware" pops up-after the install process-it comes up as "insert the realtek ac97 disc"-but as i dont have a disc as have to finish????

Please help!!

**Deleted090308** · 08-26-2007, 10:01 AM

It could be that you have to install " Universal Audio Architecture (UAA) High Definition Audio class driver" first - then the Intel driver.

DeathHawk · 08-26-2007, 04:36 PM

I uninstalled the chipset utility and installed another version-and i have now installed the stac9750 driver with no problem-though i cant still get sound as it says i have no sound device

in device manager there are no exclamation marks and when i update there are no new ones-the sigmatel driver is listed ok.

But in the sounds section it says no audio device-isnt that what i just installed?? Do i have to install realtek as well as the sigmatel driver?

Thanks

Edit:tried to install the realtek driver but my pc crashed all 3 times during install-this is driving me nuts!!

**Deleted090308** · 08-26-2007, 10:51 PM

Use Everest to be sure what make/model the onboard audio is. Sometimes the manufacturers (especially Dell) have incorrect information/drivers.

DeathHawk · 08-27-2007, 01:49 AM

Eneles-this is driving me up the wall-3 days so far!!

Can you tell me how to upload a screenshot please so i can show you the info

Thanks

Pete

**Deleted090308** · 08-27-2007, 02:44 AM

Under the reply box - click Go Advanced. In the new window click the paper clip icon. Another window will open - browse to the image you want to upload and choose it, then click Upload. When the upload has finished - close the window. In the reply window - click the paper clip icon again and choose the image.

Did you try Everest?

DeathHawk · 08-29-2007, 09:20 AM

Eneles,

Sorry for the late reply-i got so hacked off with spending 3 days on his pc i decided to just format it again.

The sound came up no problem and my mate is now seriously impressed with my computer skills!!!

I got taken out for a free meal with all the beer i wanted so i ended up rather happy with the outcome-though i must admit that my head thought different the next day

Thanks for your help

**Deleted090308** · 08-29-2007, 10:07 AM

Thanks for letting us know. I'm glad you got it fixed.

08-26-2007, 07:54 AM	#1 (permalink)
DeathHawk Registered User Join Date: Oct 2005 Location: London Posts: 382 OS: Windows XP Pro	[SOLVED] Audio Driver Headache Hi all, I have just spent the best part of 2 days formatting and reinstalling my friends pc from xp pro sp1 to sp2-mainly because he disabled his administrator account-the updates have taken so long its unbelievable-and i have done it as a favour! Everything is now installed except the audio driver which i am having a nightmare trying to install-it keeps coming up with "device object not present-restart the system and run set up again" I have done everything in my power to install this but have now admitted defeat-i am so hacked off with it-the mobo i am using is a FUJITSU SIEMANS D1451. I tried to install the driver off the sigmatel site but it would not load-it kept coming up with the above message-i am totally up to date with windows updates so am now stuck in what i should do Any help would be very much appreciated

08-26-2007, 08:40 AM	#2 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Audio Driver Headache Hi, Have you tried the driver from Intel? http://downloadcenter.intel.com/filt...4&submit=Go%21

08-26-2007, 09:19 AM	#3 (permalink)
DeathHawk Registered User Join Date: Oct 2005 Location: London Posts: 382 OS: Windows XP Pro	Re: Audio Driver Headache Hi Eneles, Just tried that way and the same problem-what the hell is this "device object not present" I really appreciate the quick reply Pete Last edited by DeathHawk; 08-26-2007 at 09:33 AM.

08-26-2007, 09:57 AM	#4 (permalink)
DeathHawk Registered User Join Date: Oct 2005 Location: London Posts: 382 OS: Windows XP Pro	Re: Audio Driver Headache Hi Eneles, I tried what you said but still no success. As another bit of info-everytime i boot up and follow the try to install the driver,the "found new hardware" pops up-after the install process-it comes up as "insert the realtek ac97 disc"-but as i dont have a disc as have to finish???? Please help!!

08-26-2007, 10:01 AM	#5 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Audio Driver Headache It could be that you have to install " Universal Audio Architecture (UAA) High Definition Audio class driver" first - then the Intel driver.

08-26-2007, 04:36 PM	#6 (permalink)
DeathHawk Registered User Join Date: Oct 2005 Location: London Posts: 382 OS: Windows XP Pro	Re: Audio Driver Headache I uninstalled the chipset utility and installed another version-and i have now installed the stac9750 driver with no problem-though i cant still get sound as it says i have no sound device in device manager there are no exclamation marks and when i update there are no new ones-the sigmatel driver is listed ok. But in the sounds section it says no audio device-isnt that what i just installed?? Do i have to install realtek as well as the sigmatel driver? Thanks Edit:tried to install the realtek driver but my pc crashed all 3 times during install-this is driving me nuts!! Last edited by DeathHawk; 08-26-2007 at 04:50 PM.

08-26-2007, 10:51 PM	#7 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Audio Driver Headache Use Everest to be sure what make/model the onboard audio is. Sometimes the manufacturers (especially Dell) have incorrect information/drivers.

08-27-2007, 01:49 AM	#8 (permalink)
DeathHawk Registered User Join Date: Oct 2005 Location: London Posts: 382 OS: Windows XP Pro	Re: Audio Driver Headache Eneles-this is driving me up the wall-3 days so far!! Can you tell me how to upload a screenshot please so i can show you the info Thanks Pete

08-27-2007, 02:44 AM	#9 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Audio Driver Headache Under the reply box - click Go Advanced. In the new window click the paper clip icon. Another window will open - browse to the image you want to upload and choose it, then click Upload. When the upload has finished - close the window. In the reply window - click the paper clip icon again and choose the image. Did you try Everest?

08-29-2007, 09:20 AM	#10 (permalink)
DeathHawk Registered User Join Date: Oct 2005 Location: London Posts: 382 OS: Windows XP Pro	Re: Audio Driver Headache Eneles, Sorry for the late reply-i got so hacked off with spending 3 days on his pc i decided to just format it again. The sound came up no problem and my mate is now seriously impressed with my computer skills!!! I got taken out for a free meal with all the beer i wanted so i ended up rather happy with the outcome-though i must admit that my head thought different the next day Thanks for your help

08-29-2007, 10:07 AM	#11 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Audio Driver Headache Thanks for letting us know. I'm glad you got it fixed.