Help, mp3 not recognised anymore

mel.evanz · 08-13-2007, 08:32 AM

Hiya all, this is driving me crazy...i was able to put music from my computer to my mp3 with ease...tried to put more music on the other day and it wouldn't recognise my mp3 player. A friend suggested that i uninstall the phillips software and re-install it. This worked....but when i tried to put more music on this week it won't recognise it again. Tried uninstalling it and that doesn't fix it this time. Someone else suggested a system restore but that was switched off. I switched it on but now i can only restore from todays date. Does anyone have any other idea's... i'm not too experienced with computers and am afraid i'm going to make things worse if i play around with it too much.

Many many thanks in advance xxMelxx

**Deleted090308** · 08-16-2007, 01:58 AM

Hi, welcome to TSF

Have you tried different USB ports? Another cable?

~~Jaymie1989~~ · 08-16-2007, 02:03 AM

Hi,

Welcome To TSF.

Some mp3 player do require the driver for it. (strange but its true i found that one out)

Jay

mel.evanz · 08-16-2007, 02:38 PM

Yep, tried another port and 2 or 3 different cables! Very frustrating!

**Deleted090308** · 08-16-2007, 05:42 PM

Are you using Windows XP?
Can you see the MP3 player in "My computer" under "Devices with removable storage"?
If so, there's something wrong with the Philips software.
If not, and other USB devices are working, there's probably something wrong with the player.

mel.evanz · 08-21-2007, 12:33 PM

Thanks for your help, can't see the MP3 player in "my computer" so will see if I can download the software from the Philips site....see if that works.
Mel

08-13-2007, 08:32 AM	#1 (permalink)
mel.evanz Registered User Join Date: Aug 2007 Posts: 3 OS: win98	Help, mp3 not recognised anymore Hiya all, this is driving me crazy...i was able to put music from my computer to my mp3 with ease...tried to put more music on the other day and it wouldn't recognise my mp3 player. A friend suggested that i uninstall the phillips software and re-install it. This worked....but when i tried to put more music on this week it won't recognise it again. Tried uninstalling it and that doesn't fix it this time. Someone else suggested a system restore but that was switched off. I switched it on but now i can only restore from todays date. Does anyone have any other idea's... i'm not too experienced with computers and am afraid i'm going to make things worse if i play around with it too much. Many many thanks in advance xxMelxx

08-16-2007, 01:58 AM	#2 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Help, mp3 not recognised anymore Hi, welcome to TSF Have you tried different USB ports? Another cable?

08-16-2007, 02:03 AM	#3 (permalink)
~~Jaymie1989~~ Register user Join Date: Mar 2007 Location: Tech Support Forum, Online - Otherwise Brighton, United Kingdom Posts: 2,186 OS: Dual Booting - Windows XP Home Edition SP2 & Vista Home Premium My System	Re: Help, mp3 not recognised anymore Hi, Welcome To TSF. Some mp3 player do require the driver for it. (strange but its true i found that one out) Jay

08-16-2007, 02:38 PM	#4 (permalink)
mel.evanz Registered User Join Date: Aug 2007 Posts: 3 OS: win98	Re: Help, mp3 not recognised anymore Yep, tried another port and 2 or 3 different cables! Very frustrating!

08-16-2007, 05:42 PM	#5 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Help, mp3 not recognised anymore Are you using Windows XP? Can you see the MP3 player in "My computer" under "Devices with removable storage"? If so, there's something wrong with the Philips software. If not, and other USB devices are working, there's probably something wrong with the player.

08-21-2007, 12:33 PM	#6 (permalink)
mel.evanz Registered User Join Date: Aug 2007 Posts: 3 OS: win98	Re: Help, mp3 not recognised anymore Thanks for your help, can't see the MP3 player in "my computer" so will see if I can download the software from the Philips site....see if that works. Mel