USB Card Reader - not recognized WINXP

**calistayork** · 08-09-2007, 07:35 AM

Thought I posted this yesterday - but can't find it now! Lost my camera cable - bought a USB 2.0 card reader - went to manufacturer site www.jascoproducts.com - but the only drivers used are for WIN98. Comes up as unrecognized - unknown - and I can't get it to work. Any suggestions? Thanks.

~~Jaymie1989~~ · 08-09-2007, 01:20 PM

Hi,

Can you provide me the type of what it is. So i can look on the website.

Have you tryed Windows Updates to see if it comes up on there?

Jay

**calistayork** · 08-09-2007, 04:36 PM

The Card Reader - USB 2.0 Mobile Card Reader/Writer made by GE - lists their site as www.jascoproducts.com....The only driver downloads pertain to WIN98 .......I did go to check for updates - nothing that seemed to make a difference. I've tried the front and then the back...Comes up USP Device Not Recognized - troubleshooting takes you to USB Root Hub (2 ports) Unknown Device, Unused Port......try reconnecting - if it still does not recognize, replace the device. I tried out tech support for our provider and they are usually pretty helpful - but it was the "Oh, that could be a lot of things, we don't have the time!" I 'm trying to get a pix to someone from our Craigslist wanting a free gym machine! Great! Thanks for your help.

~~Jaymie1989~~ · 08-09-2007, 04:45 PM

Can you tell me which one it is in the list please

http://www.jascoproducts.com/support...sp#cardreaders

**calistayork** · 08-09-2007, 05:33 PM

The package says 97931 - thanks again!

~~Jaymie1989~~ · 08-10-2007, 04:56 AM

Well I cannot find a driver for any other OS. You try changing the compatibility to Windows 98.

Is there an icon in my computer for it?

**calistayork** · 08-10-2007, 04:14 PM

I don't know how to go back to a 98 menu - no icon as far as I see - geez - thanks so much for trying - I may just take back the card reader and try a new one - everyone from the Dell boards say it shouldn't need a driver - but they list a ton of "not recognized" problems! I'll try a new one.

08-09-2007, 07:35 AM	#1 (permalink)
calistayork I helped the forums. Join Date: Nov 2004 Posts: 52 OS: XP	USB Card Reader - not recognized WINXP Thought I posted this yesterday - but can't find it now! Lost my camera cable - bought a USB 2.0 card reader - went to manufacturer site www.jascoproducts.com - but the only drivers used are for WIN98. Comes up as unrecognized - unknown - and I can't get it to work. Any suggestions? Thanks.

08-09-2007, 01:20 PM	#2 (permalink)
~~Jaymie1989~~ Register user Join Date: Mar 2007 Location: Tech Support Forum, Online - Otherwise Brighton, United Kingdom Posts: 2,186 OS: Dual Booting - Windows XP Home Edition SP2 & Vista Home Premium My System	Re: USB Card Reader - not recognized WINXP Hi, Can you provide me the type of what it is. So i can look on the website. Have you tryed Windows Updates to see if it comes up on there? Jay

08-09-2007, 04:36 PM	#3 (permalink)
calistayork I helped the forums. Join Date: Nov 2004 Posts: 52 OS: XP	Re: USB Card Reader - not recognized WINXP The Card Reader - USB 2.0 Mobile Card Reader/Writer made by GE - lists their site as www.jascoproducts.com....The only driver downloads pertain to WIN98 .......I did go to check for updates - nothing that seemed to make a difference. I've tried the front and then the back...Comes up USP Device Not Recognized - troubleshooting takes you to USB Root Hub (2 ports) Unknown Device, Unused Port......try reconnecting - if it still does not recognize, replace the device. I tried out tech support for our provider and they are usually pretty helpful - but it was the "Oh, that could be a lot of things, we don't have the time!" I 'm trying to get a pix to someone from our Craigslist wanting a free gym machine! Great! Thanks for your help.

08-09-2007, 04:45 PM	#4 (permalink)
~~Jaymie1989~~ Register user Join Date: Mar 2007 Location: Tech Support Forum, Online - Otherwise Brighton, United Kingdom Posts: 2,186 OS: Dual Booting - Windows XP Home Edition SP2 & Vista Home Premium My System	Re: USB Card Reader - not recognized WINXP Can you tell me which one it is in the list please http://www.jascoproducts.com/support...sp#cardreaders

08-09-2007, 05:33 PM	#5 (permalink)
calistayork I helped the forums. Join Date: Nov 2004 Posts: 52 OS: XP	Re: USB Card Reader - not recognized WINXP The package says 97931 - thanks again!

08-10-2007, 04:56 AM	#6 (permalink)
~~Jaymie1989~~ Register user Join Date: Mar 2007 Location: Tech Support Forum, Online - Otherwise Brighton, United Kingdom Posts: 2,186 OS: Dual Booting - Windows XP Home Edition SP2 & Vista Home Premium My System	Re: USB Card Reader - not recognized WINXP Well I cannot find a driver for any other OS. You try changing the compatibility to Windows 98. Is there an icon in my computer for it?

08-10-2007, 04:14 PM	#7 (permalink)
calistayork I helped the forums. Join Date: Nov 2004 Posts: 52 OS: XP	Re: USB Card Reader - not recognized WINXP I don't know how to go back to a 98 menu - no icon as far as I see - geez - thanks so much for trying - I may just take back the card reader and try a new one - everyone from the Dell boards say it shouldn't need a driver - but they list a ton of "not recognized" problems! I'll try a new one.