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Old 04-27-2007, 11:08 AM   #1 (permalink)
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Join Date: Apr 2007
Posts: 3
OS: Windows XP Home


Audio Driver Problem - Unknown Driver??

I'll try to explain as best as I can:

I recently got the blue screen of death and reformatted. I had Windows Media Center to begin with but it wouldn't even boot in safe mode, so I put Windows XP Home on my computer and saved everything that I needed on an external hard drive. I cleared everything and kept the Windows XP.

Everything was fine for about a day, but then some driver started messing up. It won't let me uninstall it and NOTHING is working...I mean NOTHING. It shows up as "Unknown Device" in the device manager and my computer keeps trying to update it. It just won't go away!!

Any advice would be helpful. I'll also supply any information needed to get this fixed...

I'm going crazy without my music constantly playing. :[

This is what the error says when I try to play anything in Windows Media Player:

0xC00D11BA: Cannot play the file
Windows Media Player cannot play the file because there is a problem with your sound device, such as a sound card or sound controller. You may encounter this error message for one of the following reasons:

Your sound device is in use by another program. Quit other programs that may be using your sound device, and then try to play the file again.
Your sound device is not functioning properly. To troubleshoot the problem, see the Sound Troubleshooter in Windows Help or refer to your sound device's documentation.
You do not have a sound device installed on your computer. Install a sound device, and then try to play the file again.
Error ID = 0xC00D11BA, Condition ID = 0x00000000





I posted on another forum site, but it's taking forever. The moderator asked me for this information as well...

Motherboard Properties
Motherboard ID <DMI>
Motherboard Name Dell MM061

Front Side Bus Properties
Bus Type Intel NetBurst
Bus Width 64-bit
Real Clock 167 MHz (QDR)
Effective Clock 666 MHz
Bandwidth 5331 MB/s

Memory Bus Properties
Bus Type Dual DDR2 SDRAM
Bus Width 128-bit
Real Clock 333 MHz (DDR)
Effective Clock 666 MHz
Bandwidth 10662 MB/s

Chipset Bus Properties
Bus Type Intel Direct Media Interface

Motherboard Manufacturer
Company Name Dell Computer Corporation
Product Information http://www.dell.com
BIOS Download http://support.dell.com



Any help would be amazingly appreciated. Thanks much!
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Old 04-27-2007, 01:16 PM   #2 (permalink)
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Join Date: Oct 2005
Location: London
Posts: 382
OS: Windows XP Pro


Re: Audio Driver Problem - Unknown Driver??

Hi, could you post your laptop details...i have found its an Inspiron but need the product details to get the right drivers...Could you use the following program to get the chipset details for me...

http://www.cpuid.com/pcwizard.php
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Old 04-27-2007, 11:11 PM   #3 (permalink)
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OS: Windows XP Home


Re: Audio Driver Problem - Unknown Driver??

General Information :
NorthBridge : Intel i945PM
SouthBridge : 82801GBM (ICH7-M) LPC Interface Controller

NorthBridge Information :
Architecture : Direct Media Interface (DMI)
Manufacturer : Intel (Dell Computer Corp)
Codename : Lakeport
Revision : A3
Bus Speed : 166.4 MHz
FSB Frequency : 665.8 MHz (QDR)
FSB max. Support : 667 MHz
RAM max. Support : DDR2 (667 MHz)

Memory Information :
Type : DDR2-SDRAM PC2-4300
Frequency : 266.3 MHz
DRAM/FSB Ratio : 8/5
Supported Channels : Dual (128-bit)
Activated Channels : Dual
ECC Diagnostic : No
CAS Latency (tCL) : 4 clocks
RAS to CAS (tRCD) : 4 clocks
RAS Precharge (tRP) : 4 clocks
Cycle Time (tRAS) : 12 clocks

PCI-Express Information :

Device Capabilities (PCI) :
I/O Access : No
Memory Access : Yes
Bus Master Capable : Yes
Special Cycle Recognition : No
Memory Write & Invalidate : No
VGA Palette Snoop : No
Parity Error Response : No
Cycle Wait : No
System Error Line : No
Fast Back-to-Back : No
Detects Parity Errors : No
User Defined Format : No
PCI 66Mhz Bus Support : No
New Capability List : Yes
PCI Support : Vendor-Dependant




I hope this is the information you need. :]
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Old 04-27-2007, 11:21 PM   #4 (permalink)
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OS: Windows XP Home


Re: Audio Driver Problem - Unknown Driver??

I also thought this might help -

Whenever my computer tries to update the software for the hardware I have, the information bubble comes up at the bottom talking about the Microsoft WINMM WDM Audio Compatibility Driver.
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