I can't get my sound driver installed!RESOLVED

mccord62803 · 12-24-2006, 02:59 PM

I have a hp pavilion 542x that I reinstalled winXP on. I have no sound now and I've been trying to reinstall my driver. It says that I'm using "multimedia audio controller" but that the driver isn't installed. It says something about installing an AC'97 driver. Everytime I try to install the AC'97 driver it stops and my computer screen goes black and says that windows had to shut down to protect my computer. What that heck is going on??? I'm getting frustrated.

dai · 12-24-2006, 11:53 PM

http://forums1.itrc.hp.com/service/f...60724+28353475

mccord62803 · 12-25-2006, 10:32 AM

The download worked (didn't crash) but I still have no sound. After the dowload was done it restarted my computer but everything's still the same.

**Doby** · 12-25-2006, 11:10 AM

Is the speaker icon down by the clock?

Go to start>controll panel>sounds and audio device and on the volume tab make sure mute is not checked.

mccord62803 · 12-25-2006, 08:26 PM

No speaker icon... I went to sounds and audio device and it won't let me click on anything (volume settings) because it says "no audio device".

**Doby** · 12-25-2006, 08:31 PM

Quote:

Originally Posted by mccord62803

The download worked (didn't crash) but I still have no sound. After the download was done it restarted my computer but everything's still the same.

Pardon me if this sounds stupid but I have to ask to be sure, after the download completed you did double click the icon to execute correct?

If the answer is yes and you still get no sound it maybe time to consider a cheap sound card

mccord62803 · 12-26-2006, 08:13 AM

After it completed it just said to "click here to restart you computer".

I'm about to to scream. I've redone winXP before and I just went to the hp site and downloaded the audio driver and everything was fine, but for some reason nothing works now.

dai · 12-26-2006, 03:57 PM

check it has not become disabled in the bios

mccord62803 · 12-28-2006, 04:24 PM

It hasn't been disabled in bios.

I'm thinking about breaking down and buying a sound card.....

mccord62803 · 12-28-2006, 05:04 PM

It's fixed!!! I found another download that worked!!! I'm so happy!

Thanks everyone!

dai · 12-28-2006, 11:54 PM

post the link so anyone searching the problem can fid it

mccord62803 · 12-31-2006, 06:02 PM

http://members.driverguide.com/driver/detail.php?driverid=119677

dai · 12-31-2006, 06:08 PM

thanks

12-24-2006, 02:59 PM	#1 (permalink)
mccord62803 Registered User Join Date: Dec 2006 Posts: 8 OS: WinXP	I can't get my sound driver installed!RESOLVED I have a hp pavilion 542x that I reinstalled winXP on. I have no sound now and I've been trying to reinstall my driver. It says that I'm using "multimedia audio controller" but that the driver isn't installed. It says something about installing an AC'97 driver. Everytime I try to install the AC'97 driver it stops and my computer screen goes black and says that windows had to shut down to protect my computer. What that heck is going on??? I'm getting frustrated.

12-24-2006, 11:53 PM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,753 OS: win 7 32x 64x rtm	http://forums1.itrc.hp.com/service/f...60724+28353475 __________________

12-25-2006, 11:10 AM	#4 (permalink)
Doby Moderator Hardware Team Join Date: Jan 2006 Location: Central PA (USA) Posts: 8,109 OS: XP sp2/ Vista My System	Is the speaker icon down by the clock? Go to start>controll panel>sounds and audio device and on the volume tab make sure mute is not checked. __________________ Would you like to help TSF fight cancer and other diseases??? JOIN TEAM TSF

12-26-2006, 03:57 PM	#8 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,753 OS: win 7 32x 64x rtm	check it has not become disabled in the bios __________________

12-28-2006, 11:54 PM	#11 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,753 OS: win 7 32x 64x rtm	post the link so anyone searching the problem can fid it __________________

12-25-2006, 10:32 AM	#3 (permalink)
mccord62803 Registered User Join Date: Dec 2006 Posts: 8 OS: WinXP	The download worked (didn't crash) but I still have no sound. After the dowload was done it restarted my computer but everything's still the same.

12-25-2006, 08:26 PM	#5 (permalink)
mccord62803 Registered User Join Date: Dec 2006 Posts: 8 OS: WinXP	No speaker icon... I went to sounds and audio device and it won't let me click on anything (volume settings) because it says "no audio device".

12-26-2006, 08:13 AM	#7 (permalink)
mccord62803 Registered User Join Date: Dec 2006 Posts: 8 OS: WinXP	After it completed it just said to "click here to restart you computer". I'm about to to scream. I've redone winXP before and I just went to the hp site and downloaded the audio driver and everything was fine, but for some reason nothing works now.

12-28-2006, 04:24 PM	#9 (permalink)
mccord62803 Registered User Join Date: Dec 2006 Posts: 8 OS: WinXP	It hasn't been disabled in bios. I'm thinking about breaking down and buying a sound card.....

12-28-2006, 05:04 PM	#10 (permalink)
mccord62803 Registered User Join Date: Dec 2006 Posts: 8 OS: WinXP	It's fixed!!! I found another download that worked!!! I'm so happy! Thanks everyone!

12-31-2006, 06:02 PM	#12 (permalink)
mccord62803 Registered User Join Date: Dec 2006 Posts: 8 OS: WinXP	http://members.driverguide.com/driver/detail.php?driverid=119677

12-31-2006, 06:08 PM	#13 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,753 OS: win 7 32x 64x rtm	thanks __________________