MS USB Keyboard Driver Corrupt...??

ynot6974 · 12-23-2006, 12:29 PM

Strange and frustrating problem here... since adding RAM to my system, my USB wireless keyboard has not worked. Windows is reporting this error: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)".

Here are some screenshots http://picasaweb.google.com/tonyzman/USBKeyboardProblem

I've tried everything I can think of, even did a system restore twice, and attempted to load 2 previous (older) driver versions. I've tried all variations of uninstalling/rebooting/reinstalling of the MS USB Keyboard driver software I can think of, including booting into safe mode to check for hidden hardware.

I've tried in vain to delete the 2 driver files for the keyboard, including the .INF. Nothing.

When the MS keyboard software is unistalled, the kbdclass.sys and kbdhid.sys will load by default for this device, and will report the same Code 39.

I'm at a loss here and could use a hand...

**kev1952** · 12-24-2006, 08:49 AM

Uninstall any software that you have installed for the keyboard. Go to device manager and uninstall ALL the USB ports. Reboot the system and allow Windows to reinstall all the hardware. Test and report.

ynot6974 · 12-24-2006, 11:30 AM

Good idea, Kev - will do. I'll post my findings.

**Kalim** · 12-24-2006, 02:07 PM

If it doesn't it may give you a new hardware detected balloon tip that you have to follow to install them, as another user had to do.

12-23-2006, 12:29 PM	#1 (permalink)
ynot6974 Registered User Join Date: Dec 2006 Posts: 2 OS: WinXP SP2	MS USB Keyboard Driver Corrupt...?? Strange and frustrating problem here... since adding RAM to my system, my USB wireless keyboard has not worked. Windows is reporting this error: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)". Here are some screenshots http://picasaweb.google.com/tonyzman/USBKeyboardProblem I've tried everything I can think of, even did a system restore twice, and attempted to load 2 previous (older) driver versions. I've tried all variations of uninstalling/rebooting/reinstalling of the MS USB Keyboard driver software I can think of, including booting into safe mode to check for hidden hardware. I've tried in vain to delete the 2 driver files for the keyboard, including the .INF. Nothing. When the MS keyboard software is unistalled, the kbdclass.sys and kbdhid.sys will load by default for this device, and will report the same Code 39. I'm at a loss here and could use a hand... __________________ Asus P4P00 SE, 2.8GHz, 1GB DDR ram Last edited by ynot6974; 12-23-2006 at 12:34 PM. Reason: formatting

12-24-2006, 08:49 AM	#2 (permalink)
kev1952 TSF Enthusiast Join Date: Dec 2006 Location: Townsville, Australia Posts: 1,007 OS: Win Vista Home Premium	Uninstall any software that you have installed for the keyboard. Go to device manager and uninstall ALL the USB ports. Reboot the system and allow Windows to reinstall all the hardware. Test and report. __________________ Cheers.... Kev *"The Definition of an Upgrade: Take old bugs out, put new ones in."* Please don't send me PM's for support. Post in the forums for everyone to benefit.

12-24-2006, 11:30 AM	#3 (permalink)
ynot6974 Registered User Join Date: Dec 2006 Posts: 2 OS: WinXP SP2	Good idea, Kev - will do. I'll post my findings. __________________ Asus P4P00 SE, 2.8GHz, 1GB DDR ram

12-24-2006, 02:07 PM	#4 (permalink)
Kalim Roaming To Help Join Date: Nov 2006 Posts: 5,642 OS: Many	If it doesn't it may give you a new hardware detected balloon tip that you have to follow to install them, as another user had to do.