Problems with CD-RW drive

error2k5 · 11-10-2006, 07:18 AM

My CD burner, record now, at one time used to work just fine, then one day it just stopped working. My DVD drive works but when I put a disk in the CD-RW drive it won't even recognise that i've inserted a disk inside. It acts as if i've done nothing. It refuses to recognise disks and it refuses to burn CD's.

dai · 11-10-2006, 07:52 AM

does it see a retail disk
uninstall and reinstall the burner software

error2k5 · 11-11-2006, 11:34 AM

The burner came already installed, I tried reinstalling it and it still does the same thing, It won't read any disks in the drive and it won't burn at all. My DVD drive works but my CD-RW drive dosen't work.

dai · 11-11-2006, 11:45 AM

can you see the drive listed in the bios

error2k5 · 11-11-2006, 11:48 AM

Yes, the driver is listed and the computer even has it listed as working properly.

dai · 11-11-2006, 11:53 AM

i do not think you are reading the posts properly or do not understand them
look at post 2 and your reply in 3
post 4 and your reply in 5

error2k5 · 11-11-2006, 12:01 PM

perhaps I am a bit confused...let me read it over and restart...

1) It won't read a retail disk, it won't read ANY kind of disk for that matter. If I insert a disk into the CD-RW drive, the green light on the drive will blink as if it's going to read it but it dosen't, I have also learned that it dosen't even spin the disk, meaning it's not even attempting to read it.

2) I have an HP with windows XP and I have gotten in touch with technical support, they are the ones that had me uninstall and reinstall the drive and even after that it continues to not work

3) I looked under the device manager and it has the drive as working properly even though it isn't working at all.

4) Regarding the burner software, I don't know to much about what I can do about that, the CD-RW drive won't read a disk period

dai · 11-11-2006, 12:12 PM

post 2 refers to uninstalling the burning software not the actual drive
burning software is i.e.
nero
roxio
sonic
post 4
can you see the drive listed in the bios
the bios is what you enter as the computer boots up usually by pressing the delete key.the right key will be listed on the bottom of one of the post screens
it will say press xxxx to enter the bios now

error2k5 · 11-12-2006, 01:13 PM

i can only assume that my burning software is record now, about the bios, the computer dosen't go into a bios screen when booting unless i'm confused...

, please be patient with me

dai · 11-12-2006, 02:27 PM

you have to press akey to enter the bios,if you press it to late you have reboot
it could be a number of different keys,but the right one will be listed on the bottom of one of your post screens or look in your manual
the most common one is the delete key

11-10-2006, 07:18 AM	#1 (permalink)
error2k5 Registered User Join Date: Nov 2006 Posts: 5 OS: XP	Problems with CD-RW drive My CD burner, record now, at one time used to work just fine, then one day it just stopped working. My DVD drive works but when I put a disk in the CD-RW drive it won't even recognise that i've inserted a disk inside. It acts as if i've done nothing. It refuses to recognise disks and it refuses to burn CD's.

11-10-2006, 07:52 AM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,659 OS: win 7 32x 64x rtm	does it see a retail disk uninstall and reinstall the burner software __________________

11-11-2006, 11:45 AM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,659 OS: win 7 32x 64x rtm	can you see the drive listed in the bios __________________

11-11-2006, 11:53 AM	#6 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,659 OS: win 7 32x 64x rtm	i do not think you are reading the posts properly or do not understand them look at post 2 and your reply in 3 post 4 and your reply in 5 __________________

11-11-2006, 12:12 PM	#8 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,659 OS: win 7 32x 64x rtm	post 2 refers to uninstalling the burning software not the actual drive burning software is i.e. nero roxio sonic post 4 can you see the drive listed in the bios the bios is what you enter as the computer boots up usually by pressing the delete key.the right key will be listed on the bottom of one of the post screens it will say press xxxx to enter the bios now __________________

11-11-2006, 11:34 AM	#3 (permalink)
error2k5 Registered User Join Date: Nov 2006 Posts: 5 OS: XP	The burner came already installed, I tried reinstalling it and it still does the same thing, It won't read any disks in the drive and it won't burn at all. My DVD drive works but my CD-RW drive dosen't work.

11-11-2006, 11:48 AM	#5 (permalink)
error2k5 Registered User Join Date: Nov 2006 Posts: 5 OS: XP	Yes, the driver is listed and the computer even has it listed as working properly.

11-11-2006, 12:01 PM	#7 (permalink)
error2k5 Registered User Join Date: Nov 2006 Posts: 5 OS: XP	perhaps I am a bit confused...let me read it over and restart... 1) It won't read a retail disk, it won't read ANY kind of disk for that matter. If I insert a disk into the CD-RW drive, the green light on the drive will blink as if it's going to read it but it dosen't, I have also learned that it dosen't even spin the disk, meaning it's not even attempting to read it. 2) I have an HP with windows XP and I have gotten in touch with technical support, they are the ones that had me uninstall and reinstall the drive and even after that it continues to not work 3) I looked under the device manager and it has the drive as working properly even though it isn't working at all. 4) Regarding the burner software, I don't know to much about what I can do about that, the CD-RW drive won't read a disk period

11-12-2006, 01:13 PM	#9 (permalink)
error2k5 Registered User Join Date: Nov 2006 Posts: 5 OS: XP	i can only assume that my burning software is record now, about the bios, the computer dosen't go into a bios screen when booting unless i'm confused..., please be patient with me Last edited by error2k5; 11-12-2006 at 01:18 PM.

11-12-2006, 02:27 PM	#10 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,659 OS: win 7 32x 64x rtm	you have to press akey to enter the bios,if you press it to late you have reboot it could be a number of different keys,but the right one will be listed on the bottom of one of your post screens or look in your manual the most common one is the delete key __________________