Help Cd R Drives Dont Work Need Drivers

T2024 · 11-08-2006, 03:42 PM

basically the title. both my cd drives dont work

LITE ON LTR 40125S
SONY CD-RW CRX216E

i need the drivers, the drives dont work, i put in a cd, it doesnt come up, i go to my computer and there is nothing there, i cannot see drives d and e. its just so messed up I NEED HELP.

HOW DO I UPDATE THE DRIVERS???

Dell Dimension 2400
Pentium 4 2.6 gtz
384 ram
160gb harddrive (western digital)
64mb graphics controller

PLEASE HELP ME

**PanamaGal** · 11-08-2006, 04:41 PM

It's not a driver issue, as Windows has the drivers. In the Device Manager, are the drives listed? If so, is there any symbol next to them, like a yellow exclamation point or something else? If they are not listed in the Device Manager, go to your BIOS to see if the devices are listed. Have you done anything inside your computer lately that may have caused the IDE cable to come loose from the motherboard? Check inside your case to see that all cables are connected firmly. If you have another cable, you could try it to see if the problem is with the cable. Post back with results, or if you need help going to the BIOS.

T2024 · 11-08-2006, 04:45 PM

ok, i went to the system and the drives are displayed with a yellow exclamation point

and 2 months ago i installed a new harddrive(my other one corrupted) so i opened the comp and replaced it, i spent a couple of days in the computer and I was moving around alot of cable, ever since then the cd drives have been not working(only one day they worked for some reason)

so what do u recommend i do?

dai · 11-08-2006, 05:46 PM

if the plugs are in securely
http://support.microsoft.com/default...b/320553/en-us

T2024 · 11-08-2006, 06:56 PM

ok, i took out the plugs from the drives, at startup it said Secondary Drive 0 and Secondary Drive 1 not found

then i went to system, the drives arent listed

T2024 · 11-08-2006, 07:26 PM

sorry to double post but

making sure nothing was knocked lose didnt work

alothough, i took some pictures of the inside of my computer

sorry for my crappy camera

chauffeur2 · 11-08-2006, 08:55 PM

Hi T2024,

Further to dai's advice.....
Is that a 40 wire ribbon that you have connected to the CD Drives?

If it is, it would pay you to replace it with an 80 wire ribbon, because some CD Drives do not respond too well with 40 wire ribbons.

Try dai's suggestion first; then, post back with the outcome.

dai · 11-09-2006, 05:15 AM

the one with the question mark is a floppy power connector
http://www.playtool.com/pages/psucon...onnectors.html

T2024 · 11-09-2006, 04:21 PM

i dont think editing the registry is safe for me. i accidently did that once and my computer crashed and we had to order 6 recovery cds. and how do I backup the registry?

dai · 11-09-2006, 05:03 PM

http://service1.symantec.com/SUPPORT..._nam#_Section1

T2024 · 11-10-2006, 07:39 PM

i am not going to edit the registry

i think my drives are permantly damaged

i tryed everything else

**Doby** · 11-10-2006, 08:41 PM

First set a restore point, start>programs>acessories>system tools>systtem restore.

Follow the instructions to make a restore point, this will not affect your user data but simply gives you a point to restore back to if something goes wrong.

Then go here http://www.geekstogo.com/modules.php?modid=5&action=show&id=15

And download cdgone patch and follow the instructions. This patch does edit the regestry for you and most times fixes the problem. If there is a problem you can use the restore point to restore back.

If you don't want to edit the regestry I don't see how else you can get the cd drives to work other than a reinstall of the operating system but I would back up all user data, you should be doing this any way

T2024 · 11-11-2006, 06:01 AM

my system restore doesnt work, i try opening it up but this popup comes up and it say

System Restore has been turned off by group policy, please contact domain administrator.

Well I AM THE ADMINISTRATOR

i think I also have a virus. help

**carsey** · 11-11-2006, 06:06 AM

Try the system restore point in safe mode logged in as Administrator.

T2024 · 11-11-2006, 09:01 AM

sorry for n00b question bt how do i boot in safe mode on the dell startup screen? what do i press?

dai · 11-11-2006, 09:54 AM

tap f8 as you are booting and you will find it on the options screen that comes up
check the computer is clean first if you think that you may be infected
http://www.techsupportforum.com/showthread.php?t=15968

11-08-2006, 03:42 PM	#1 (permalink)
T2024 Registered User Join Date: Aug 2006 Posts: 113 OS: Vista Home Premium	Help Cd R Drives Dont Work Need Drivers basically the title. both my cd drives dont work LITE ON LTR 40125S SONY CD-RW CRX216E i need the drivers, the drives dont work, i put in a cd, it doesnt come up, i go to my computer and there is nothing there, i cannot see drives d and e. its just so messed up I NEED HELP. HOW DO I UPDATE THE DRIVERS??? Dell Dimension 2400 Pentium 4 2.6 gtz 384 ram 160gb harddrive (western digital) 64mb graphics controller PLEASE HELP ME

11-08-2006, 04:41 PM	#2 (permalink)
PanamaGal Mentor Hardware Team Join Date: Jun 2006 Location: Panama Posts: 1,240 OS: WinXP Pro SP2; Windows Server 2003; Windows Vista Ultimate; Vista Business	It's not a driver issue, as Windows has the drivers. In the Device Manager, are the drives listed? If so, is there any symbol next to them, like a yellow exclamation point or something else? If they are not listed in the Device Manager, go to your BIOS to see if the devices are listed. Have you done anything inside your computer lately that may have caused the IDE cable to come loose from the motherboard? Check inside your case to see that all cables are connected firmly. If you have another cable, you could try it to see if the problem is with the cable. Post back with results, or if you need help going to the BIOS. __________________ It is hard to fail, but it is worse never to have tried to succeed.

11-08-2006, 04:45 PM	#3 (permalink)
T2024 Registered User Join Date: Aug 2006 Posts: 113 OS: Vista Home Premium	ok, i went to the system and the drives are displayed with a yellow exclamation point and 2 months ago i installed a new harddrive(my other one corrupted) so i opened the comp and replaced it, i spent a couple of days in the computer and I was moving around alot of cable, ever since then the cd drives have been not working(only one day they worked for some reason) so what do u recommend i do? __________________ Processor:Intel Core 2 Quad q9400 Video Card:nVidia GTX 260 Motherboard: Gigabyte EP45-DS3R Chipset: p45 Memory: Corsair 4gb (2x2gb) RAM 1066mhz HDD: Seagate Barracuda 500gb 32mb cache

11-08-2006, 05:46 PM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,702 OS: win 7 32x 64x rtm	if the plugs are in securely http://support.microsoft.com/default...b/320553/en-us __________________

11-08-2006, 06:56 PM	#5 (permalink)
T2024 Registered User Join Date: Aug 2006 Posts: 113 OS: Vista Home Premium	ok, i took out the plugs from the drives, at startup it said Secondary Drive 0 and Secondary Drive 1 not found then i went to system, the drives arent listed __________________ Processor:Intel Core 2 Quad q9400 Video Card:nVidia GTX 260 Motherboard: Gigabyte EP45-DS3R Chipset: p45 Memory: Corsair 4gb (2x2gb) RAM 1066mhz HDD: Seagate Barracuda 500gb 32mb cache

11-08-2006, 07:26 PM	#6 (permalink)
T2024 Registered User Join Date: Aug 2006 Posts: 113 OS: Vista Home Premium	sorry to double post but making sure nothing was knocked lose didnt work alothough, i took some pictures of the inside of my computer sorry for my crappy camera __________________ Processor:Intel Core 2 Quad q9400 Video Card:nVidia GTX 260 Motherboard: Gigabyte EP45-DS3R Chipset: p45 Memory: Corsair 4gb (2x2gb) RAM 1066mhz HDD: Seagate Barracuda 500gb 32mb cache

11-08-2006, 08:55 PM	#7 (permalink)
chauffeur2 Manager Emeritus Join Date: Feb 2006 Location: Adelaide, South Australia Posts: 10,180 OS: Xp Sp3 with all updates + Vista™ Ultimate SP1. My System	Hi T2024, Further to dai's advice..... Is that a 40 wire ribbon that you have connected to the CD Drives? If it is, it would pay you to replace it with an 80 wire ribbon, because some CD Drives do not respond too well with 40 wire ribbons. Try dai's suggestion first; then, post back with the outcome. __________________ Dave T. Submit New Articles If it works, Don't fix it! Especially if Bill Gates had anything to do with it!!

11-09-2006, 05:15 AM	#8 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,702 OS: win 7 32x 64x rtm	the one with the question mark is a floppy power connector http://www.playtool.com/pages/psucon...onnectors.html __________________

11-09-2006, 04:21 PM	#9 (permalink)
T2024 Registered User Join Date: Aug 2006 Posts: 113 OS: Vista Home Premium	i dont think editing the registry is safe for me. i accidently did that once and my computer crashed and we had to order 6 recovery cds. and how do I backup the registry? __________________ Processor:Intel Core 2 Quad q9400 Video Card:nVidia GTX 260 Motherboard: Gigabyte EP45-DS3R Chipset: p45 Memory: Corsair 4gb (2x2gb) RAM 1066mhz HDD: Seagate Barracuda 500gb 32mb cache

11-09-2006, 05:03 PM	#10 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,702 OS: win 7 32x 64x rtm	http://service1.symantec.com/SUPPORT..._nam#_Section1 __________________

11-10-2006, 07:39 PM	#11 (permalink)
T2024 Registered User Join Date: Aug 2006 Posts: 113 OS: Vista Home Premium	i am not going to edit the registry i think my drives are permantly damaged i tryed everything else __________________ Processor:Intel Core 2 Quad q9400 Video Card:nVidia GTX 260 Motherboard: Gigabyte EP45-DS3R Chipset: p45 Memory: Corsair 4gb (2x2gb) RAM 1066mhz HDD: Seagate Barracuda 500gb 32mb cache

11-10-2006, 08:41 PM	#12 (permalink)
Doby Moderator Hardware Team Join Date: Jan 2006 Location: Central PA (USA) Posts: 8,094 OS: XP sp2/ Vista My System	First set a restore point, start>programs>acessories>system tools>systtem restore. Follow the instructions to make a restore point, this will not affect your user data but simply gives you a point to restore back to if something goes wrong. Then go here http://www.geekstogo.com/modules.php?modid=5&action=show&id=15 And download cdgone patch and follow the instructions. This patch does edit the regestry for you and most times fixes the problem. If there is a problem you can use the restore point to restore back. If you don't want to edit the regestry I don't see how else you can get the cd drives to work other than a reinstall of the operating system but I would back up all user data, you should be doing this any way __________________ Would you like to help TSF fight cancer and other diseases??? JOIN TEAM TSF

11-11-2006, 06:01 AM	#13 (permalink)
T2024 Registered User Join Date: Aug 2006 Posts: 113 OS: Vista Home Premium	my system restore doesnt work, i try opening it up but this popup comes up and it say System Restore has been turned off by group policy, please contact domain administrator. Well I AM THE ADMINISTRATOR i think I also have a virus. help __________________ Processor:Intel Core 2 Quad q9400 Video Card:nVidia GTX 260 Motherboard: Gigabyte EP45-DS3R Chipset: p45 Memory: Corsair 4gb (2x2gb) RAM 1066mhz HDD: Seagate Barracuda 500gb 32mb cache

11-11-2006, 06:06 AM	#14 (permalink)
carsey Moderator, TSF Articles Join Date: Aug 2006 Location: Hunwick, Co. Durham England Posts: 10,691 OS: XP Pro SP3 My System	Try the system restore point in safe mode logged in as Administrator.

11-11-2006, 09:01 AM	#15 (permalink)
T2024 Registered User Join Date: Aug 2006 Posts: 113 OS: Vista Home Premium	sorry for n00b question bt how do i boot in safe mode on the dell startup screen? what do i press? __________________ Processor:Intel Core 2 Quad q9400 Video Card:nVidia GTX 260 Motherboard: Gigabyte EP45-DS3R Chipset: p45 Memory: Corsair 4gb (2x2gb) RAM 1066mhz HDD: Seagate Barracuda 500gb 32mb cache

11-11-2006, 09:54 AM	#16 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,702 OS: win 7 32x 64x rtm	tap f8 as you are booting and you will find it on the options screen that comes up check the computer is clean first if you think that you may be infected http://www.techsupportforum.com/showthread.php?t=15968 __________________