What does MircoSoft recommend

JonnyRock · 04-04-2006, 01:52 AM

Does Microsoft have a recommended PC to PC technician ratio??

**Squashman** · 04-04-2006, 10:14 PM

Could you rephrase the question or explain a little better on what you are trying to figure out.

Chevy · 04-06-2006, 11:52 PM

A tech to systems ratio ...

Well, all things being equal .... And assuming the PC Tech is only responsible for the PC and the cable to the wall ... I'd say 75:1 or even 100:1.

A lot depends on corporate policies (acceptable use, surfing limits, etc.). If the corp has a good hold on the use of the machines (actively blocking sites, holding users accountable, authorized software lists, managed AV, etc.), then 100:1 is not outrageous.

Location means a lot, also. 100 pc's spread around a state would be tough on a single tech.

JonnyRock · 04-07-2006, 12:47 AM

Quote:

Originally Posted by Squashman

Could you rephrase the question or explain a little better on what you are trying to figure out.

Ok sorry let me rephrase this.

How many PC technicians would be needed to look after a 600 PC networks running Microsoft XP, outlook and Office XP or 2003 among other applications? Excluding servers.

JonnyRock · 04-07-2006, 12:55 AM

Quote:

Originally Posted by Chevy

A tech to systems ratio ...

Well, all things being equal .... And assuming the PC Tech is only responsible for the PC and the cable to the wall ... I'd say 75:1 or even 100:1.

A lot depends on corporate policies (acceptable use, surfing limits, etc.). If the corp has a good hold on the use of the machines (actively blocking sites, holding users accountable, authorized software lists, managed AV, etc.), then 100:1 is not outrageous.

Location means a lot, also. 100 pc's spread around a state would be tough on a single tech.

lol thank for the reply.

Where i work its around 450 - 500 PC for 2 guys to look after. One guy doing faults (lucky me) and the other guy doing installations. There are still a large number of win98 PCs with 64 or 128megs of RAM and 650 - 900MHz CPUs. The network also still runs at 10meg (10 meg full duplex

). There is also a lot of custom software running on the network.

O i really love my job

Chevy · 04-10-2006, 12:54 AM

Been there ... 2 guys running a 600 user network (all network and pc support) with 2 hard-wired buildings and 3 dial-up sites ..

Which is why I am all for 75- or 100-to-1 staffing ...

Unless your clients are doing massive file transfers, a 10mbps full duplex network is more than enough - if it's set up properly (switches not hubs, subnetting to limit broadcasts, etc.)

Time to write up s request for some more staff. Maybe as for 1 more full-time hire amd try to get 2 or 3 interns from the local college (free labor rules).

04-04-2006, 01:52 AM	#1 (permalink)
JonnyRock Registered User Join Date: Sep 2005 Posts: 4 OS: win xp	What does MircoSoft recommend Does Microsoft have a recommended PC to PC technician ratio??

04-04-2006, 10:14 PM	#2 (permalink)
Squashman Tech, Networking Forums Join Date: Apr 2005 Location: 1265 Lombardi Ave. Posts: 1,142 OS: All of the above	Could you rephrase the question or explain a little better on what you are trying to figure out.

04-06-2006, 11:52 PM	#3 (permalink)
Chevy Retired Join Date: Jul 2003 Location: Notlob Posts: 5,452 OS: Vista Ultimate My System	A tech to systems ratio ... Well, all things being equal .... And assuming the PC Tech is only responsible for the PC and the cable to the wall ... I'd say 75:1 or even 100:1. A lot depends on corporate policies (acceptable use, surfing limits, etc.). If the corp has a good hold on the use of the machines (actively blocking sites, holding users accountable, authorized software lists, managed AV, etc.), then 100:1 is not outrageous. Location means a lot, also. 100 pc's spread around a state would be tough on a single tech.

04-10-2006, 12:54 AM	#6 (permalink)
Chevy Retired Join Date: Jul 2003 Location: Notlob Posts: 5,452 OS: Vista Ultimate My System	Been there ... 2 guys running a 600 user network (all network and pc support) with 2 hard-wired buildings and 3 dial-up sites .. Which is why I am all for 75- or 100-to-1 staffing ... Unless your clients are doing massive file transfers, a 10mbps full duplex network is more than enough - if it's set up properly (switches not hubs, subnetting to limit broadcasts, etc.) Time to write up s request for some more staff. Maybe as for 1 more full-time hire amd try to get 2 or 3 interns from the local college (free labor rules).