Disclaimers

ebackhus · 11-27-2006, 04:17 PM

Who here has a really really good disclaimer? I've created a small paragraph that I put on my work order template but I can't help but feel that it's not inclusive enough. Since I'm not at home with the documents I can't post it, but any advice and suggestions are welcome.

hopper · 12-15-2006, 09:54 PM

Interesting question - one that I have wanted to ask as well.

I've been doing without a disclaimer (although I am insured.) When a client's situation looks pretty bleak, and data loss may result, I will give them a call and discuss the possible outcomes before taking action. Fortunately, in my first year in business, all has gone smooth.

From day 1, however, I thought of a constructing a waiver to be signed, but never got around to it (or had time.)

Just today, on the way home from a job, I thought of creating a pre-questionaire type thing for customers to fill out. (Growing tired of sorting through hand-written notes and incomplete PDA entries.) Name, address, phone, personal system prefs such as home page, default browser, what is expected, blahblahblah....

This information is easy for a scatterbrain such as myself to forget or misplace when you are juggling 6-10 systems at any one time.

A disclaimer would most certainly appear on this document.

I believe I will create this document and will share with you when I am done. Any chance you can share a glimpse of your disclaimer?

Zazula · 12-17-2006, 12:28 AM

Remember what the film developing & photograph printing companies put on their envelopes? "Our liability is limited to the actual cost of the film" or something like that. No one can valuate and compensate for data and/or their replacement cost! IMHO one doesn't need a lengthy text full of legalese, because it'll scare the customers away. Especially if you're insured, you can consult your insurance company for what to tell your clientele, so that you remain covered by your contract. You can also skim through it to see how the insurance company phrases it. Other sources of nicely worded disclaimers, are the ones accompanying the diagnostic programs provided by HDD manufacturers.

11-27-2006, 04:17 PM	#1 (permalink)
ebackhus Asst. Manager, Design Join Date: Apr 2005 Location: SATX Posts: 12,294 OS: WinXP Pro SP2b My System Blog Entries: 14	Disclaimers Who here has a really really good disclaimer? I've created a small paragraph that I put on my work order template but I can't help but feel that it's not inclusive enough. Since I'm not at home with the documents I can't post it, but any advice and suggestions are welcome. __________________ ----------------------------- There are no dumb questions, unless a customer is asking them. Help in the fight against cancer and other serious illnesses.

12-17-2006, 12:28 AM	#3 (permalink)
Zazula Manager Emeritus, I'm blond, James Blond Join Date: Apr 2006 Location: Athens, Greece Posts: 7,644 OS: Win XP Pro SP2	Remember what the film developing & photograph printing companies put on their envelopes? "Our liability is limited to the actual cost of the film" or something like that. No one can valuate and compensate for data and/or their replacement cost! IMHO one doesn't need a lengthy text full of legalese, because it'll scare the customers away. Especially if you're insured, you can consult your insurance company for what to tell your clientele, so that you remain covered by your contract. You can also skim through it to see how the insurance company phrases it. Other sources of nicely worded disclaimers, are the ones accompanying the diagnostic programs provided by HDD manufacturers. __________________ "Time is the wisest because it discovers everything" Thales of Miletus (ca.624BC-ca.546BC) "Everything flows, nothing stands still." Heraclitus of Ephesus (ca.535BC-475BC) "One thing I know, that I know nothing" Socrates of Athens (ca.470BC–399BC)

12-15-2006, 09:54 PM	#2 (permalink)
hopper Registered User Join Date: May 2005 Posts: 169 OS: XP / Ubuntu 6.10	Interesting question - one that I have wanted to ask as well. I've been doing without a disclaimer (although I am insured.) When a client's situation looks pretty bleak, and data loss may result, I will give them a call and discuss the possible outcomes before taking action. Fortunately, in my first year in business, all has gone smooth. From day 1, however, I thought of a constructing a waiver to be signed, but never got around to it (or had time.) Just today, on the way home from a job, I thought of creating a pre-questionaire type thing for customers to fill out. (Growing tired of sorting through hand-written notes and incomplete PDA entries.) Name, address, phone, personal system prefs such as home page, default browser, what is expected, blahblahblah.... This information is easy for a scatterbrain such as myself to forget or misplace when you are juggling 6-10 systems at any one time. A disclaimer would most certainly appear on this document. I believe I will create this document and will share with you when I am done. Any chance you can share a glimpse of your disclaimer?