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Old 11-27-2006, 05:06 PM   #1 (permalink)
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Need a database type program for my pc tech bussines...

Any1 know of a customer database program for my computer tech bussines?
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Old 11-29-2006, 12:14 AM   #2 (permalink)
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care to expand, not sure what you mean.
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Old 11-29-2006, 01:40 AM   #3 (permalink)
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like a management system ? CashCom 8.0 .... thats what my friend uses at his store.
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Old 11-29-2006, 03:03 PM   #4 (permalink)
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I've used MS Access to create customer databases. When I worked for the police department we also used Access to maintain records on burglaries.
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Old 11-30-2006, 10:21 AM   #5 (permalink)
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Depnding on the size of the company you can do everything from write your own access to something like Microsoft Dynamics which is SQL based.
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Old 12-06-2006, 09:48 AM   #6 (permalink)
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What exactly are you looking for? A customer management database? customer support database? ticket tracking database? If you are not familar with SQL, I would probably avoid any SQL based database. Even MS access would become difficult to manage as your business grows. There are plenty of applications that have a database running the background that might be better for your needs. Check out:

http://www.sugarcrm.com - customer relation management opensource
http://www.mhelpdesk.com - ticket tracking customer support package
http://www.remedy.com - computer tech support / crm software
http://www.salesforce.com - on-demand customer relationship management
http://www.bugzilla.com - issue/bug tracking for small teams
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