Need a database type program for my pc tech bussines...

tgg · 11-27-2006, 04:06 PM

Any1 know of a customer database program for my computer tech bussines?

scottydont2841 · 11-28-2006, 11:14 PM

care to expand, not sure what you mean.

**Fr4665** · 11-29-2006, 12:40 AM

like a management system ? CashCom 8.0 .... thats what my friend uses at his store.

ebackhus · 11-29-2006, 02:03 PM

I've used MS Access to create customer databases. When I worked for the police department we also used Access to maintain records on burglaries.

95five-0 · 11-30-2006, 09:21 AM

Depnding on the size of the company you can do everything from write your own access to something like Microsoft Dynamics which is SQL based.

VincentWong · 12-06-2006, 08:48 AM

What exactly are you looking for? A customer management database? customer support database? ticket tracking database? If you are not familar with SQL, I would probably avoid any SQL based database. Even MS access would become difficult to manage as your business grows. There are plenty of applications that have a database running the background that might be better for your needs. Check out:

http://www.sugarcrm.com - customer relation management opensource
http://www.mhelpdesk.com - ticket tracking customer support package
http://www.remedy.com - computer tech support / crm software
http://www.salesforce.com - on-demand customer relationship management
http://www.bugzilla.com - issue/bug tracking for small teams

11-27-2006, 04:06 PM	#1 (permalink)
tgg Registered User Join Date: Oct 2006 Posts: 48 OS: Vista 32bit Ultimate	Need a database type program for my pc tech bussines... Any1 know of a customer database program for my computer tech bussines?

11-28-2006, 11:14 PM	#2 (permalink)
scottydont2841 Tech, Microsoft Support Join Date: Aug 2005 Location: Bristol, England, UK. Posts: 1,169 OS: Vista Home Premium My System	care to expand, not sure what you mean. __________________

11-29-2006, 12:40 AM	#3 (permalink)
Fr4665 aka mr.fraggs Join Date: Nov 2004 Location: USA or Germany Posts: 2,959 OS: Win XP,Knoppix My System	like a management system ? CashCom 8.0 .... thats what my friend uses at his store. __________________ I don't subscribe to threads please PM me if i miss a reply. ------- Everest SensorView Pro DriverCleaner how to fix your game

11-29-2006, 02:03 PM	#4 (permalink)
ebackhus Asst. Manager, Design Join Date: Apr 2005 Location: SATX Posts: 12,378 OS: WinXP Pro SP2b My System Blog Entries: 16	I've used MS Access to create customer databases. When I worked for the police department we also used Access to maintain records on burglaries. __________________ ----------------------------- There are no dumb questions, unless a customer is asking them. Help in the fight against cancer and other serious illnesses.

11-30-2006, 09:21 AM	#5 (permalink)
95five-0 Hardware Tech Team Join Date: Dec 2004 Location: Plano, TX Posts: 1,325 OS: 2000/XP/2003/Vista	Depnding on the size of the company you can do everything from write your own access to something like Microsoft Dynamics which is SQL based. __________________ "If it's really a supercomputer, how come the bullets don't bounce off when I shoot it ?" <<PC Pitstop>><< AVG Free>><<Spybot>><<Everest 2.0>><<Trend Micro House Call>><<HijackThis How-to>>

12-06-2006, 08:48 AM	#6 (permalink)
VincentWong Registered User Join Date: Aug 2006 Posts: 39 OS: xp	What exactly are you looking for? A customer management database? customer support database? ticket tracking database? If you are not familar with SQL, I would probably avoid any SQL based database. Even MS access would become difficult to manage as your business grows. There are plenty of applications that have a database running the background that might be better for your needs. Check out: http://www.sugarcrm.com - customer relation management opensource http://www.mhelpdesk.com - ticket tracking customer support package http://www.remedy.com - computer tech support / crm software http://www.salesforce.com - on-demand customer relationship management http://www.bugzilla.com - issue/bug tracking for small teams