Need help with Veritas, the backup program

Siten0308 · 10-03-2006, 09:03 AM

Hey guys, sorry if I am in the wrong forum, however this is close to my problem, but then again, it could be software...

I scheduled a number of jobs, that went fine for some days. Then, one day, I did not receive notification from two jobs. I went to check, and got a "Ready; No idle devices are available" status for those two jobs, the other were"'Running", although I did receive a "Success" notification. I left that for a day, but it did not go away. The only thing that got BEX10 to do it's job again (that I know of) was to reboot. Then those jobs that were "Running" went to "Failed", the other two started running.
About a week later, now, two days in a row, again I get a "Ready; No idle devices are available" status of two jobs. Again, rebooting seems to start BEX again.
What is happening ? I don't believe that rebooting is the right way to solve this, but how?
Also I went to the veritas website, downloaded their so called updates, but nothing worked, still the same READY; no idle devices any avaliable. Also I have tried enabling, disabling, then remove from the veritas, going into the insthardware.exe (comes with a program to install device drivers for tape drive hardware) then installing the device again... but still the error keep coming back... any ideas? thanks guys.

PS. we are using 2 IBM ultrium-TD3 tape drive that pulls tapes (holds 60) from a spectra logic T120. we have a Microsoft Exchange server (network) hope this helps... please help, thanks guys again.

10-03-2006, 09:03 AM	#1 (permalink)
Siten0308 Registered User Join Date: Jun 2006 Posts: 122 OS: Windows XP home	Need help with Veritas, the backup program Hey guys, sorry if I am in the wrong forum, however this is close to my problem, but then again, it could be software... I scheduled a number of jobs, that went fine for some days. Then, one day, I did not receive notification from two jobs. I went to check, and got a "Ready; No idle devices are available" status for those two jobs, the other were"'Running", although I did receive a "Success" notification. I left that for a day, but it did not go away. The only thing that got BEX10 to do it's job again (that I know of) was to reboot. Then those jobs that were "Running" went to "Failed", the other two started running. About a week later, now, two days in a row, again I get a "Ready; No idle devices are available" status of two jobs. Again, rebooting seems to start BEX again. What is happening ? I don't believe that rebooting is the right way to solve this, but how? Also I went to the veritas website, downloaded their so called updates, but nothing worked, still the same READY; no idle devices any avaliable. Also I have tried enabling, disabling, then remove from the veritas, going into the insthardware.exe (comes with a program to install device drivers for tape drive hardware) then installing the device again... but still the error keep coming back... any ideas? thanks guys. PS. we are using 2 IBM ultrium-TD3 tape drive that pulls tapes (holds 60) from a spectra logic T120. we have a Microsoft Exchange server (network) hope this helps... please help, thanks guys again.