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Old 09-26-2006, 03:32 AM   #1 (permalink)
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Sending ringtones via Wap

Hi there,

I'm new to this, and already require quite a bit of help!! As part of my work, we are looking at moving into the ringtone business on top of what we already offer. I've been tasked with setting this side of the business up. The main problem being that i'm not overly technically minded.

What i really would like to know is what steps are required for me to get this up and running. From what i've found out so far, the best way we could send tones to the customer would be via WAP push. How do I go about a) setting up a virtual library for us to store our tones, b) link this library to our website so that when a customer orders a tone it is automated and it is then sent to that customer, and c) basically link it all up to make the whole process of ordering to the sending of the tone to the customer as automated as possible!

Any help with this would be greatly appreciated as its vital to my employers future business!!!

Thanks,
Andy
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Old 09-26-2006, 08:52 AM   #2 (permalink)
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Overall you will need to set up a database and a gamut of automation (services, scripts, the works), along with all the hardware required.

I personally recommend you hire a professional consultant who knows what to do and how it should be done if you want it done right. If you can use in-house staff that would be great, but a consultant would definitely be recommended. And of course, work out a realistic budget and make sure he/she sticks to it. Do you have any experience in project management?
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Last edited by Cellus : 09-26-2006 at 08:53 AM.
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Old 09-26-2006, 09:00 AM   #3 (permalink)
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Thanks for that, it is something that will certainly have to be considered. As for me, i'm a bit of a rookie not long out of uni, but my boss will be managing any further staff and consultants...and he has control of the budgets. I'll simply report my findings back to him regarding what is required!

It seems for every question answered at the moment, another 3 or 4 are raised!!!
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Old 09-26-2006, 09:11 AM   #4 (permalink)
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Quote:
Originally Posted by Andy.C View Post
...

It seems for every question answered at the moment, another 3 or 4 are raised!!!
Welcome to the real world.

I agree with Cellus. Unless its something your firm is going to want to export to other sites or for other uses, hiring someone who can come in already up to speed on placing the necessary pieces and can TRAIN you how to maintain/change it would be the way to go.
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Old 09-26-2006, 09:11 AM   #5 (permalink)
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Projects are like that. What you should do is dedicate time for some fact-finding and general planning so you can determine what resources will be required for the job. E-mail (discretely of course) the technical staff of companies that have a similiar if not identical solution in place and get a few tips and hints from them - don't e-mail their sales or administration as they tend to keep closed lips and probably don't have a clue anyways. The technical crew tends to be quite proud of their accomplishments and are usually open to giving pointers if you open a dialog with them directly.

If you find you're lost in the middle of the sea without quite knowing what to do, I highly recommend you pick up a book or two on Project Management - they're fairly easy reads (if you came from university that's a definite) and can tell you what you should do and when while maintaining progress, as well as how to handle obstacles that will (not may) come up. There are even books specifically geared towards IT Project Management. Pick those up. Spending up to a hundred dollars on these books will save you a lot of grief and will pay themselves off.
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Last edited by Cellus : 09-26-2006 at 09:16 AM.
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