Problem with Sims 2 Double Deluxe game

alyssamarie0802 · 09-21-2009, 07:48 PM

I bought Sims 2 Double Deluxe at a half price book store, came home installed it and everything was working fine.. until i went to create my own family and the game completely froze..I have tried several times on seperate occasions to see if it would load. It did not.

Seeing that I did buy a used game, I thought it might be that. So (being addicted to the game) I bought it brand new online and downloaded it. Same thing, was running great until I went to create a family..

Please help!
Thanks.

Mcninjaguy · 09-21-2009, 09:50 PM

Can you tell me your system specs?

RAM
CPU
Graphics Card
PSU (power supply unit)
Motherboard
OS (64 bit or 32 bit)
HDD

Can you also follow these steps here?

alyssamarie0802 · 09-22-2009, 09:57 AM

i did all the steps earlier..the only thing i hadn't done was downloaded the newest directx. i did that and it still freezes up.

RAM - 1014mb
CPU - Intel(R) Pentium(R) Dual CPU T2370 @ 1.73GHz
Graphics Card - Mobile Intel(R) 965 Express Chipset Family
Motherboard - Dell Inc. 0U990C
OS (64 bit or 32 bit) - 32 bit
HDD C: 99.5GB | D: 9.8GB

thanks.

**Lord Sirian** · 09-22-2009, 10:06 AM

Hello.

You haven't posted your PSU information. Since you have a Dell, could you please post the model number.

Also, try this:
Uninstall the game with RevoUninstaller, restart your computer, then re-install.

Oh, and welcome to TSF.

alyssamarie0802 · 09-22-2009, 10:47 AM

oh sorry! it's a dell inspiron 1525.
the psu is 100-240v - 50-60hz 1.5a.

i tried that unisntalling and reinstalling..still didn't work.

Mcninjaguy · 09-22-2009, 08:46 PM

Can you tell us what the wattage of the PSU is? The 100 240v is what voltage i can accept from sockets. I think in North America the voltage from a electrical socket is 120v and in Europe it 240v.

See below for website on voltages. This is not what we need though I thought I would just give you some facts.
World electricity facts.

What we need is amperage's on the 12v line and its wattage.

alyssamarie0802 · 09-23-2009, 12:17 PM

The wattage is 65.

Is that all you need?
I'm really sorry. I'm extremely illiterate when it comes to all this stuff.

Mcninjaguy · 09-23-2009, 12:35 PM

That can't be right. Could you take a really close up picture of the PSU's label?

It looks like this.

alyssamarie0802 · 09-24-2009, 05:29 PM

i think this is it..

**5NIPER_WOLF** · 09-25-2009, 06:12 PM

Hello.

Sorry to say but that isn't good enough, you need a much better one.

Try Corsair 650W

09-21-2009, 07:48 PM	#1 (permalink)
alyssamarie0802 Registered User Join Date: Sep 2009 Posts: 8 OS: Vista	Problem with Sims 2 Double Deluxe game I bought Sims 2 Double Deluxe at a half price book store, came home installed it and everything was working fine.. until i went to create my own family and the game completely froze..I have tried several times on seperate occasions to see if it would load. It did not. Seeing that I did buy a used game, I thought it might be that. So (being addicted to the game) I bought it brand new online and downloaded it. Same thing, was running great until I went to create a family.. Please help! Thanks.

09-21-2009, 09:50 PM	#2 (permalink)
Mcninjaguy Temporarily Banned Join Date: Jun 2008 Location: Ottawa, Ontario, Canada Posts: 10,422 OS: Windows 7 Ultimate 64bit My System Blog Entries: 1	Re: Problem with Sims 2 Double Deluxe game Can you tell me your system specs? RAM CPU Graphics Card PSU (power supply unit) Motherboard OS (64 bit or 32 bit) HDD Can you also follow these steps here?

09-22-2009, 09:57 AM	#3 (permalink)
alyssamarie0802 Registered User Join Date: Sep 2009 Posts: 8 OS: Vista	Re: Problem with Sims 2 Double Deluxe game i did all the steps earlier..the only thing i hadn't done was downloaded the newest directx. i did that and it still freezes up. RAM - 1014mb CPU - Intel(R) Pentium(R) Dual CPU T2370 @ 1.73GHz Graphics Card - Mobile Intel(R) 965 Express Chipset Family Motherboard - Dell Inc. 0U990C OS (64 bit or 32 bit) - 32 bit HDD C: 99.5GB \| D: 9.8GB thanks.

09-22-2009, 10:06 AM	#4 (permalink)
Lord Sirian Mentor, Games Team Join Date: Jan 2007 Location: Australia Posts: 1,652 OS: Windows XP SP 3 My System	Re: Problem with Sims 2 Double Deluxe game Hello. You haven't posted your PSU information. Since you have a Dell, could you please post the model number. Also, try this: Uninstall the game with RevoUninstaller, restart your computer, then re-install. Oh, and welcome to TSF. __________________ "Come forth for the cattle call Confront the evil river you can't control Wicked ways and venomous eyes Just human nature in disguise..."- Clouds over California Last edited by Lord Sirian; 09-22-2009 at 10:07 AM.

09-22-2009, 10:47 AM	#5 (permalink)
alyssamarie0802 Registered User Join Date: Sep 2009 Posts: 8 OS: Vista	Re: Problem with Sims 2 Double Deluxe game oh sorry! it's a dell inspiron 1525. the psu is 100-240v - 50-60hz 1.5a. i tried that unisntalling and reinstalling..still didn't work.

09-22-2009, 08:46 PM	#6 (permalink)
Mcninjaguy Temporarily Banned Join Date: Jun 2008 Location: Ottawa, Ontario, Canada Posts: 10,422 OS: Windows 7 Ultimate 64bit My System Blog Entries: 1	Re: Problem with Sims 2 Double Deluxe game Can you tell us what the wattage of the PSU is? The 100 240v is what voltage i can accept from sockets. I think in North America the voltage from a electrical socket is 120v and in Europe it 240v. See below for website on voltages. This is not what we need though I thought I would just give you some facts. World electricity facts. What we need is amperage's on the 12v line and its wattage.

09-23-2009, 12:17 PM	#7 (permalink)
alyssamarie0802 Registered User Join Date: Sep 2009 Posts: 8 OS: Vista	Re: Problem with Sims 2 Double Deluxe game The wattage is 65. Is that all you need? I'm really sorry. I'm extremely illiterate when it comes to all this stuff.

09-23-2009, 12:35 PM	#8 (permalink)
Mcninjaguy Temporarily Banned Join Date: Jun 2008 Location: Ottawa, Ontario, Canada Posts: 10,422 OS: Windows 7 Ultimate 64bit My System Blog Entries: 1	Re: Problem with Sims 2 Double Deluxe game That can't be right. Could you take a really close up picture of the PSU's label? It looks like this.

09-25-2009, 06:12 PM	#10 (permalink)
5NIPER_WOLF Senior Tech, Games Team Join Date: Jan 2009 Location: Toronto Canada Posts: 3,252 OS: Windows VISTA Home Premium 64-Bit/Fedora 11/Mandriva/WinXP SP3 My System Blog Entries: 3	Re: Problem with Sims 2 Double Deluxe game Hello. Sorry to say but that isn't good enough, you need a much better one. Try Corsair 650W __________________ Apps - CCleaner FireBug Network Mapper WinDirStat Process Explorer SpeedFan Info - Very Important NVIDIA Drivers ATI Drivers PSU Info I do not give support with MSN/E-mail or Private Messages.