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Old 07-21-2009, 12:40 PM   #1 (permalink)
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need for speed undercover

hi everyone,
i have a problem with my need for speed undercover came
i installed the game but when i try to play it wont let me and
there's a massage that says that i have to be connected to internet
and i am connected all the time,don't know what to do
please help,thx
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Old 07-21-2009, 12:43 PM   #2 (permalink)
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Re: need for speed undercover

have you attempted reinstalling it?
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Old 07-21-2009, 12:51 PM   #3 (permalink)
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Re: need for speed undercover

need for speed undercover needs to connect to the internet to activate the game, so if you have a firewall, make sure that it's not blocking the game from connecting
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Old 07-21-2009, 02:28 PM   #4 (permalink)
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Re: need for speed undercover

If you have a problem with the firewall, just post what kind of firewall you own(windows, mcafee, norton, etc) and we will glady help
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Old 07-22-2009, 12:44 AM   #5 (permalink)
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Re: need for speed undercover

hay,thx for helping
i have a windows firewall
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Old 07-22-2009, 12:51 AM   #6 (permalink)
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Re: need for speed undercover

i tried and terned the firewall off,bust still the same old massage
''the game needs access to internet,please make sure that your conncted
and then try again''
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Old 07-22-2009, 12:55 AM   #7 (permalink)
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Re: need for speed undercover

Hello hamza1,

Did you register the game over the internet yet?
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Old 07-22-2009, 01:14 AM   #8 (permalink)
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Re: need for speed undercover

actually i bought the disc,and simply installed it
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Old 07-22-2009, 01:19 AM   #9 (permalink)
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Re: need for speed undercover

When i looked up a similar problem to yours, i believe they mentioned registering the product key over the internet in order to play the game on the internet.

Try to look around to see if there is something for registering the product key.
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Old 07-22-2009, 01:31 AM   #10 (permalink)
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Re: need for speed undercover

i've got the product key,but can't really see where i should register it
on internet!
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Old 07-22-2009, 02:19 AM   #11 (permalink)
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Re: need for speed undercover

What is the make and model of your router. The game most likely needs to be port forwarded.
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Old 07-22-2009, 02:32 AM   #12 (permalink)
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Re: need for speed undercover

You can look up the make and model here : http://portforward.com
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Old 07-22-2009, 10:35 AM   #13 (permalink)
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Re: need for speed undercover

Hello again,

To register your product, visit https://profile.ea.com/login.do?surl...neregister.com

Also, follow what floop and Mcninjaguy mentioned.

Let us know the results.
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Old 07-25-2009, 07:54 AM   #14 (permalink)
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Re: need for speed undercover

still not working!! i tried everything!!
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Old 07-25-2009, 08:58 AM   #15 (permalink)
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Re: need for speed undercover

What is the exact make and model of both your modem and router?
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