[SOLVED] burnout paradise freeze after 2-10mins of gameplay

[gco_bmx]

hi please help

burnout paradise freezes ater 2-10mins of gameplay and i already have the setting on 800x600 and qualty low and all that
(also don't have anything else running in back ground but same problem ,also have lastest graphics driver have uninstalled and reinstalled doesn't seem to change anything )

system
(new dell vostro 220 mini tower)
xp pro sp3 (32bit)
4gb ram
ati radeon hd 4350 512mb (dl-dvi ,vga and hdmi)
intel core 2 duo @ 2.8 GHz


o and catalyist says ~55-59 degrees c while on this forum
~66-68 degrees c while playing the game

[Cdx]

Hello gco_bmx, welcome to TSF.

Have you updated the latest DirectX? If not, you can get them here:
DirectX

Minimum System Requirements
OS: Windows XP/Vista
Processor: Pentium 4 @ 2.8 GHz (3.2 GHz for Vista)
Memory: 1 GB (1.5 GB for Vista)
Hard Drive: 4 GB Free
Video Memory: 128 MB (Shader Model 3.0+)
Sound Card: DirectX Compatible
DirectX: 9.0c or 10
Keyboard & Mouse
DVD Rom Drive

[zerofire]

SP2 automatically installs the newest directx. The guy has SP3 so therefore he has to have the newest directx already present.

You might want to reinstall the game to make sure that all the files are properly placed. In addition you might want to check for patches for the game. Games are known to release patches every now and then.

[gco_bmx]

thanks for the welcome :)

i just updated (The Microsoft DirectX® End-User Runtime provides updates to 9.0c (had 9.0c before))

tried it out couple of times no luck still the freeze happens

as a side note i had a look at youtube and there was a kid who had same ghapics card as me ans was runing it on medium at a normal resoultion with no problem

so seems like its possible

PLEASE HELP Me

also forgot to say i'm only running the demo at the moment i was planning on buying the game but if i can't get the demo to stop crashing the full one will to (demo contains the full game with time restriction)

so once my internet limit resets i can try downloading it a second time

Help please

[Cdx]

All i can think of right now is to update any patches or consider reinstalling as Zerofire mentioned.

The pros might know more.

[Mcninjaguy]

Hello gco_bmx,
Could you tell me what PSU you are using (power Supply Unit) look a the label and tell me what it says for the 12v rail. The latest DirectX 9 is 9.0c but there are updates for it. Here is the latest version of it.

What temperatures is your CPU and graphics card under load. For your CPU use Coretemp. For your graphics card use GPU-Z.

[gco_bmx]

according to my spec list
PSU: 300W, 115/230VAC (Equipped with Selector Switch) 50/60Hz

sorry i can't get get in there right now i just had shoulder surgry(once i am able to i will)

temps
CPU: 35-36 (bearly moved)
GPU: ~71.0 max in the couse of playing the game till it froze and i alt f4 out

attachment is log from entering the game to a couple of seconds after i alt f4 out

thanks for the help hopefully u can heklp me some more

[Lord Sirian]

First of all, DON'T FLIP the 115/230VAC SWITCH!

Ok, now that that's out of the way,

You should not be running your system on a low quality, low wattage PSU like your current one.

You should be running something like this:

Corsair 650W PSU
Cost: $80 (After rebate)
http://www.newegg.com/Product/Product.aspx?Item=N82E16817139005

[RockmasteR]

I agree with Lord Sirian
also your CPU temp is a bit high
maybe you should reapply thermal paste

for a temporary solution try to open the side case of your PC and keep it open and play the game, before it freezes minimize it and check the CPU temps

[gco_bmx]

so a much better power supply should fix my problem?

since i'm stuck at home so wont b able to get one for the next week or so (shoulder surgry)
how likely is it that its the power supply?
is there anyway to test if it is the power suplly with out getting a better one (that proply sounds dumb but i am going to b stuck here for a week or so)


also with RockmasteR how much of an issue is the cpu temp being a bit high

thanks for helping and hope u continue

[RockmasteR]

an overheating CPU is a big problem and it could be the problem of the freezing and it could lead that the PC will shut down automatically to prevent any damages
but the PC won't shut down at 71C

the max temp that this CPU can take is 74.1°C
so it's dangerous to keep your CPU in that temp range

[Lord Sirian]

Hang on a sec RockmasteR. - the GPU is at 71 Degrees, not the CPU. - So it's fine.

The CPU is at 35 - 36.

[Lord Sirian]

Originally Posted by gco_bmx

how likely is it that its the power supply?
is there anyway to test if it is the power suplly with out getting a better one

It is quite likely that the PSU is the problem, however,

It doesn't matter whether it is the PSU or not. - You need a better PSU ASAP.

An underpowered/low quality PSU will damage your system over time, eventually causing permanent damage to the rest of your hardware.

That is really something you should try to avoid, so you definitley need the new PSU - regardless of whether it is the cause of the problem.

[RockmasteR]

GPU!!
oh my bad my bad!!

[gco_bmx]

thanks for the quick responce

ok well since i'm not going to be able to get a new psu for at least a week (or longer till i can drive(surgry)) and cooling isn't an issue

any other ideas what it could b or what else i could give u if u want more info


o forgot to say up top some times the freezes still have some "animations going" eg

if stuck while driving boost bar can still be animated

say if it gets stuck after finishing an event generally get the back ground image/video looping but with out the normal "menu ish" screens comeing up

same with if it freezes as i press esc then the video in the back ground can come up and just loop

mind u once something like that happens i alt f4 out pretty quickly i think if i stay in longer the background video gets paused to

anyway hope u guys got some ideas :)

[zerofire]

The PSU definitely needs an upgrade to at least 500w because you are using a HD 4k graphics card. When you play games the GPU needs more energy to properly function because it is doing 3D animation instead of 2D resulting in problems in display on programs when the GPU can't get the power it needs. Still I will emphasize that patches can seriously improve performance and visuals in a game. They just need to be applied.

[gco_bmx]

i resently noticed that when the game freezes if i alt tab out latey the resoultion is even lower the 800x600 and at like 8bit colour but then if i cilck on the game again and (still frozen) and alt f4 when it comes back to windows it back to 32bit colour and 800x600 (as was before entering the game )


is that normal?

[zerofire]

That occurs because when the game is launched it will change the resolution and color depth to what is set in it's settings. If in the games settings it is set to 800x600 and 16bit and the current resolution is 1024x768 and 32bit the game will go ahead and reduce both the resolution and color depth to fit the games settings. When the game exits it takes the time to change the resolution and color depth back to how it was before it started.

[RockmasteR]

try to uninstall the video card drivers
and use the one that came with the video card
or at least use a driver that is older than you have
see if that fixes your problem
I think this is a driver problem

[gco_bmx]

Originally Posted by zerofire

That occurs because when the game is launched it will change the resolution and color depth to what is set in it's settings. If in the games settings it is set to 800x600 and 16bit and the current resolution is 1024x768 and 32bit the game will go ahead and reduce both the resolution and color depth to fit the games settings. When the game exits it takes the time to change the resolution and color depth back to how it was before it started.

just to be clear

i set the setting of windows to 800x600 32bit

i set the game setting to 800x600 32bit

and when it has frozen and i alt tab out "some times" the windows display is set even lower then 800x600 (i think its like 400 and someting by something) and its at 8bit

and then altf f4 and its back to the 800x600 i set it to