computer blue screens while playing war3 tft

rashdan · 07-02-2009, 06:46 AM

hi all my computer started to restart it self while playing warcraft3 frozen throne for like 30min,so i disabled the auto restart , and now it shows a blue screen and a high "beeep" sound , what should i do?
here are my comp spec
os: xp professional sp2
processor : genuine intel cpu 2160 @ 1.8ghz (2cpus)
ram : 1gb
vga card : intel 82945g express chipset family approx. total memory:128 mb

and i was thinking about upgrading my ram to 3gb and vga card to 512mb, should i go ahead and do it?
any other info needed i will post
thx

**Lord Sirian** · 07-02-2009, 06:50 AM

Hi rashdan, Welcome to TSF.

Could you please post what error message the bluescreen says?

The most likely cause is that you do not meet the minimum requirements for the game.

Integrated Intel chipsets and gaming don't really work properly.

rashdan · 07-02-2009, 07:03 AM

ok but i cant just copy the error message , i'll have to write it on a paper

rashdan · 07-02-2009, 08:32 AM

loooool i dunno what just happened but i finished a game for the first time, guess i'll lock close the thread and do another one if it stayed like that

**Lord Sirian** · 07-02-2009, 08:38 AM

I doubt the problem is gone if you didn't do anything about it.

Keep trying to get the bluescreen.

rashdan · 07-02-2009, 09:04 AM

the only thing changed that the comp was too close to the wall , and now i moved it , could that be the problem? that not enough air to cool?

**Lord Sirian** · 07-02-2009, 09:08 AM

It may have been a heating problem, you have a desktop I take it?

rashdan · 07-02-2009, 09:16 AM

yeah a disk top , i put the case under the desk , i think am going to put it on top of it , thanks anyway

**Lord Sirian** · 07-02-2009, 09:25 AM

Download Everest from here:

http://www.majorgeeks.com/download4181.html

And SensorsView from here:

http://www.stvsoft.com/SensorsViewPro21Setup.exe

Use them to check your temperatures and then post them here.

rashdan · 07-02-2009, 10:08 AM

i have hardware sensor monitor
mainboard 41c
cpu 45c
cpu1 core 52c
cpu0 core 54c
hdd 40
cooling fan, chassis 1146rpm

all at the min

**Lord Sirian** · 07-02-2009, 10:37 AM

What about your GPU temp?

rashdan · 07-03-2009, 06:56 AM

there is no GPU temp , and i got that blue screen again it says:
...
technical information:
***STOP: 0x0000008E,C0x0000005,0x000000
***RtKHDAud.sys- address AA3C2A5E Base at AA36300, date stamp 465d685c

**koala** · 07-03-2009, 07:15 AM

Reinstall or update your chipset/audio drivers, then reboot.

rashdan · 07-03-2009, 07:37 AM

no better drivers found for all devices , should i upgrade anything? i am thinking about upgrading my vga card and ram, would it solve the problem? and how can i know my psu type and how many watts is it? thx

**koala** · 07-03-2009, 09:05 AM

The blue screen error indicates a problem with device drivers, and RtKHDAud.sys is to do with your onboard Realtek audio, so try reinstalling the drivers.

To see your PSU details, remove the side panel from the case. The PSU is the large box at the top rear with all the cables coming out of it. The label on the side of the PSU will give all the required details.

rashdan · 07-04-2009, 04:05 AM

i disabled the rtkhdaud.sys driver "the audio driver" and it worked just fine, what should i do now after i knew the source of the problem ? i tried to update but no updates found for the driver , should i install and old driver? thx

**koala** · 07-04-2009, 09:50 AM

Reinstall your chipset/audio drivers, then reboot.

rashdan · 07-05-2009, 03:29 AM

done, didn't work :S

07-02-2009, 06:46 AM	#1 (permalink)
rashdan Registered User Join Date: Jul 2009 Posts: 10 OS: xp sp2	computer blue screens while playing war3 tft hi all my computer started to restart it self while playing warcraft3 frozen throne for like 30min,so i disabled the auto restart , and now it shows a blue screen and a high "beeep" sound , what should i do? here are my comp spec os: xp professional sp2 processor : genuine intel cpu 2160 @ 1.8ghz (2cpus) ram : 1gb vga card : intel 82945g express chipset family approx. total memory:128 mb and i was thinking about upgrading my ram to 3gb and vga card to 512mb, should i go ahead and do it? any other info needed i will post thx

07-02-2009, 06:50 AM	#2 (permalink)
Lord Sirian Mentor, Games Team Join Date: Jan 2007 Location: Australia Posts: 1,688 OS: Windows XP SP 3 My System	Re: computer blue screens while playing war3 tft Hi rashdan, Welcome to TSF. Could you please post what error message the bluescreen says? The most likely cause is that you do not meet the minimum requirements for the game. Integrated Intel chipsets and gaming don't really work properly. __________________ "Come forth for the cattle call Confront the evil river you can't control Wicked ways and venomous eyes Just human nature in disguise..."- Clouds over California Last edited by Lord Sirian; 07-02-2009 at 06:52 AM.

07-02-2009, 07:03 AM	#3 (permalink)
rashdan Registered User Join Date: Jul 2009 Posts: 10 OS: xp sp2	Re: computer blue screens while playing war3 tft ok but i cant just copy the error message , i'll have to write it on a paper

07-02-2009, 08:32 AM	#4 (permalink)
rashdan Registered User Join Date: Jul 2009 Posts: 10 OS: xp sp2	Re: computer blue screens while playing war3 tft loooool i dunno what just happened but i finished a game for the first time, guess i'll lock close the thread and do another one if it stayed like that

07-02-2009, 08:38 AM	#5 (permalink)
Lord Sirian Mentor, Games Team Join Date: Jan 2007 Location: Australia Posts: 1,688 OS: Windows XP SP 3 My System	Re: computer blue screens while playing war3 tft I doubt the problem is gone if you didn't do anything about it. Keep trying to get the bluescreen. __________________ "Come forth for the cattle call Confront the evil river you can't control Wicked ways and venomous eyes Just human nature in disguise..."- Clouds over California

07-02-2009, 09:04 AM	#6 (permalink)
rashdan Registered User Join Date: Jul 2009 Posts: 10 OS: xp sp2	Re: computer blue screens while playing war3 tft the only thing changed that the comp was too close to the wall , and now i moved it , could that be the problem? that not enough air to cool?

07-02-2009, 09:08 AM	#7 (permalink)
Lord Sirian Mentor, Games Team Join Date: Jan 2007 Location: Australia Posts: 1,688 OS: Windows XP SP 3 My System	Re: computer blue screens while playing war3 tft It may have been a heating problem, you have a desktop I take it? __________________ "Come forth for the cattle call Confront the evil river you can't control Wicked ways and venomous eyes Just human nature in disguise..."- Clouds over California

07-02-2009, 09:16 AM	#8 (permalink)
rashdan Registered User Join Date: Jul 2009 Posts: 10 OS: xp sp2	Re: computer blue screens while playing war3 tft yeah a disk top , i put the case under the desk , i think am going to put it on top of it , thanks anyway

07-02-2009, 09:25 AM	#9 (permalink)
Lord Sirian Mentor, Games Team Join Date: Jan 2007 Location: Australia Posts: 1,688 OS: Windows XP SP 3 My System	Re: computer blue screens while playing war3 tft Download Everest from here: http://www.majorgeeks.com/download4181.html And SensorsView from here: http://www.stvsoft.com/SensorsViewPro21Setup.exe Use them to check your temperatures and then post them here. __________________ "Come forth for the cattle call Confront the evil river you can't control Wicked ways and venomous eyes Just human nature in disguise..."- Clouds over California

07-02-2009, 10:08 AM	#10 (permalink)
rashdan Registered User Join Date: Jul 2009 Posts: 10 OS: xp sp2	Re: computer blue screens while playing war3 tft i have hardware sensor monitor mainboard 41c cpu 45c cpu1 core 52c cpu0 core 54c hdd 40 cooling fan, chassis 1146rpm all at the min

07-02-2009, 10:37 AM	#11 (permalink)
Lord Sirian Mentor, Games Team Join Date: Jan 2007 Location: Australia Posts: 1,688 OS: Windows XP SP 3 My System	Re: computer blue screens while playing war3 tft What about your GPU temp? __________________ "Come forth for the cattle call Confront the evil river you can't control Wicked ways and venomous eyes Just human nature in disguise..."- Clouds over California

07-03-2009, 06:56 AM	#12 (permalink)
rashdan Registered User Join Date: Jul 2009 Posts: 10 OS: xp sp2	Re: computer blue screens while playing war3 tft there is no GPU temp , and i got that blue screen again it says: ... technical information: *STOP: 0x0000008E,C0x0000005,0x000000 *RtKHDAud.sys- address AA3C2A5E Base at AA36300, date stamp 465d685c

07-03-2009, 07:15 AM	#13 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 12,436 OS: XP/7/Ubuntu My System	Re: computer blue screens while playing war3 tft Reinstall or update your chipset/audio drivers, then reboot. __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here

07-03-2009, 07:37 AM	#14 (permalink)
rashdan Registered User Join Date: Jul 2009 Posts: 10 OS: xp sp2	Re: computer blue screens while playing war3 tft no better drivers found for all devices , should i upgrade anything? i am thinking about upgrading my vga card and ram, would it solve the problem? and how can i know my psu type and how many watts is it? thx

07-03-2009, 09:05 AM	#15 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 12,436 OS: XP/7/Ubuntu My System	Re: computer blue screens while playing war3 tft The blue screen error indicates a problem with device drivers, and RtKHDAud.sys is to do with your onboard Realtek audio, so try reinstalling the drivers. To see your PSU details, remove the side panel from the case. The PSU is the large box at the top rear with all the cables coming out of it. The label on the side of the PSU will give all the required details. __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here

07-04-2009, 04:05 AM	#16 (permalink)
rashdan Registered User Join Date: Jul 2009 Posts: 10 OS: xp sp2	Re: computer blue screens while playing war3 tft i disabled the rtkhdaud.sys driver "the audio driver" and it worked just fine, what should i do now after i knew the source of the problem ? i tried to update but no updates found for the driver , should i install and old driver? thx

07-04-2009, 09:50 AM	#17 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 12,436 OS: XP/7/Ubuntu My System	Re: computer blue screens while playing war3 tft Reinstall your chipset/audio drivers, then reboot. __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here

07-05-2009, 03:29 AM	#18 (permalink)
rashdan Registered User Join Date: Jul 2009 Posts: 10 OS: xp sp2	Re: computer blue screens while playing war3 tft done, didn't work :S