[SOLVED] New games crash computer

moomintroll · 07-01-2009, 03:41 PM

Hey, I'm new to the forums and I have a problem. I just built a brand-spankin new computer to play games, however, whenever I play anything system intensive, it locks up. Starcraft plays fine and I can play left for dead for hours but UT3 and warhammer online lock up in a few minutes. My system runs pretty cool, so i dont think its over heating.
So...What do you guys think?

System specs
Power supply -
cooler master
500 watts
12v1 16a

Mother board
gigabyte
GA-EP45-UDLR
socket775/PCI-E2.0X16/PCI-ex1/ATX

CPU
intel core duo 3.16ghz
Pentium III xeon

Ram
corsair with 2 2g sticks.

Video card
ATI radeon HD 4850

OS
XP pro

P.S - i didn't post my ram info because I didn't know how to answer. I'm a noob.

Zealex · 07-01-2009, 04:10 PM

First of all, Welcome to the forums

Did the power supply come with the case? Unreal Tourment 3 and Warhammer online sound like they need more system resources than l4d and starcraft. I'm not 100% sure, but it sounds like you need a better power supply. What is happening is that your parts need to run harder for the games to run, but they need the energy from the power supply and the power supply cannot support to give the hardware the energy it needs so it crashes to prevent damage.
When you crash do you get the blue screen of death?

moomintroll · 07-01-2009, 04:15 PM

I do not. i see a screen that is black or sometimes dark green with pail green lines

Zealex · 07-01-2009, 04:17 PM

Do you have to restart your computer after?

moomintroll · 07-01-2009, 04:19 PM

yes, sir.

Zealex · 07-01-2009, 04:36 PM

And this only happens when you run the more system thirsty games?

**koala** · 07-01-2009, 06:01 PM

The Coolermaster 500W ($30-40US) is not a very good PSU. It is only 70% efficient and provides approx 28A over the two +12V lines. Not suitable for a high-end card like the HD4850. Good quality PSUs that would be considered suitable for the 4850 are 80-90% efficient, have over 50A/+12V and cost about $90US.

Make a note of the temperatures and voltages in BIOS, then reboot and run SpeedFan. Leave it running on the desktop and play a fullscreen game for a few minutes. Alt-tab out of the game and take a screenshot of the temps/volts. Post back with the BIOS and SpeedFan readings so we can compare the idle and stressed performance.

If there is a problem with the PSU or it is being pushed too hard by the computer, the temperatures will be high and the +12V output will be outside the safe range of 11.4-12.6V

moomintroll · 07-01-2009, 06:19 PM

Yeah, it only happens when im playing the heavy games.

note - I'll get the screen shot up later tonight. full time job = no time = \

~~Mcninjaguy~~ · 07-01-2009, 09:08 PM

This is the PSU you should have

Corsair 650w
$100
after rebate $90
http://www.newegg.com/Product/Produc...82E16817139005

single 12v rail @ 52 amps

moomintroll · 07-02-2009, 02:49 PM

today after school i bought a silent pro M power supply (700 watt).
did not fix my problem. When i go into UT3 and attempt to create my online avitar, BAM, black screen.

**koala** · 07-02-2009, 02:56 PM

We haven't confirmed that there was a problem with your original PSU yet. That's why I asked for the SpeedFan and BIOS readings.

The new 700W PSU with 50A/+12V should prevent future PSU-related problems, and is a good investment, but the old PSU doesn't necessarily have anything to do with your current problem.

moomintroll · 07-02-2009, 04:35 PM

ya, i was gonna buy a new one anyway. so, whatev. but still! what else could it be?

Niram · 07-02-2009, 04:59 PM

check temperatures and make sure the graphic card works correctly

moomintroll · 07-02-2009, 05:22 PM

how would i go about checking my graphics card?

Sven2157 · 07-02-2009, 07:21 PM

Hello moomintroll

,

This sounds to me like a addressing/routing problem with your motherboard.

Have you updated the MotherBoard drivers or the BIOS to the latest that is available from Gigabyte? They should have a package that will install the newest SMBUS, USB, etc, etc controllers and drivers.... These will have a better routing/addressing solution for your other hardware.

Sven2157

moomintroll · 07-02-2009, 07:30 PM

Well, If its a mother board problem, it makes a whole lot of sense. Not only do the back USBs need to be reinstalled everytime i turn on my computer, it also doesnt recognize my front and back speakers. It does however work with my sub. the sound is a new problem but the usbs have always been that way

Sven2157 · 07-02-2009, 07:41 PM

Quote:

Originally Posted by moomintroll

Well, If its a mother board problem, it makes a whole lot of sense. Not only do the back USBs need to be reinstalled everytime i turn on my computer, it also doesnt recognize my front and back speakers. It does however work with my sub. the sound is a new problem but the usbs have always been that way

Try this, I belive that is the motherboard you meant to post (GA-EP45-UD3LR (rev. 1.0)); if not find yours and get the latest BIOS and drivers for your board...

Sven2157

moomintroll · 07-03-2009, 11:17 AM

this is interesting.Intel ICH9R/ICH10R SATA RAID Driver wont install. it says i dont have the system req.

Sven2157 · 07-03-2009, 12:38 PM

Quote:

Originally Posted by moomintroll

this is interesting.Intel ICH9R/ICH10R SATA RAID Driver wont install. it says i dont have the system req.

If you are not running RAID, then you won't need this. Are you running RAID?

Sven2157

moomintroll · 07-11-2009, 08:02 AM

Problem fixed! turns out my graphics card was bad. The new one fixed all my problem. Then, formatting my hard drive and installing windows 7 fixed the rest.

07-01-2009, 03:41 PM	#1 (permalink)
moomintroll Registered User Join Date: Jul 2009 Posts: 12 OS: windows xp	[SOLVED] New games crash computer Hey, I'm new to the forums and I have a problem. I just built a brand-spankin new computer to play games, however, whenever I play anything system intensive, it locks up. Starcraft plays fine and I can play left for dead for hours but UT3 and warhammer online lock up in a few minutes. My system runs pretty cool, so i dont think its over heating. So...What do you guys think? System specs Power supply - cooler master 500 watts 12v1 16a Mother board gigabyte GA-EP45-UDLR socket775/PCI-E2.0X16/PCI-ex1/ATX CPU intel core duo 3.16ghz Pentium III xeon Ram corsair with 2 2g sticks. Video card ATI radeon HD 4850 OS XP pro P.S - i didn't post my ram info because I didn't know how to answer. I'm a noob. Last edited by moomintroll; 07-01-2009 at 03:42 PM.

07-01-2009, 04:10 PM	#2 (permalink)
Zealex Tech, Games Team Join Date: Nov 2008 Location: USA. Posts: 2,057 OS: Windows Vista Home Premium 32 bit SP2 My System	Re: New games crash computer First of all, Welcome to the forums Did the power supply come with the case? Unreal Tourment 3 and Warhammer online sound like they need more system resources than l4d and starcraft. I'm not 100% sure, but it sounds like you need a better power supply. What is happening is that your parts need to run harder for the games to run, but they need the energy from the power supply and the power supply cannot support to give the hardware the energy it needs so it crashes to prevent damage. When you crash do you get the blue screen of death? __________________ Xfire Steam Nvidia Drivers ATI Drivers DirectX 9.0c Game-O-Meter System Information for Windows(SIW) Revo Uninstaller

07-01-2009, 04:15 PM	#3 (permalink)
moomintroll Registered User Join Date: Jul 2009 Posts: 12 OS: windows xp	Re: New games crash computer I do not. i see a screen that is black or sometimes dark green with pail green lines

07-01-2009, 04:17 PM	#4 (permalink)
Zealex Tech, Games Team Join Date: Nov 2008 Location: USA. Posts: 2,057 OS: Windows Vista Home Premium 32 bit SP2 My System	Re: New games crash computer Do you have to restart your computer after? __________________ Xfire Steam Nvidia Drivers ATI Drivers DirectX 9.0c Game-O-Meter System Information for Windows(SIW) Revo Uninstaller

07-01-2009, 04:19 PM	#5 (permalink)
moomintroll Registered User Join Date: Jul 2009 Posts: 12 OS: windows xp	Re: New games crash computer yes, sir.

07-01-2009, 04:36 PM	#6 (permalink)
Zealex Tech, Games Team Join Date: Nov 2008 Location: USA. Posts: 2,057 OS: Windows Vista Home Premium 32 bit SP2 My System	Re: New games crash computer And this only happens when you run the more system thirsty games? __________________ Xfire Steam Nvidia Drivers ATI Drivers DirectX 9.0c Game-O-Meter System Information for Windows(SIW) Revo Uninstaller

07-01-2009, 06:01 PM	#7 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 12,166 OS: XP/7/Ubuntu My System	Re: New games crash computer The Coolermaster 500W ($30-40US) is not a very good PSU. It is only 70% efficient and provides approx 28A over the two +12V lines. Not suitable for a high-end card like the HD4850. Good quality PSUs that would be considered suitable for the 4850 are 80-90% efficient, have over 50A/+12V and cost about $90US. Make a note of the temperatures and voltages in BIOS, then reboot and run SpeedFan. Leave it running on the desktop and play a fullscreen game for a few minutes. Alt-tab out of the game and take a screenshot of the temps/volts. Post back with the BIOS and SpeedFan readings so we can compare the idle and stressed performance. If there is a problem with the PSU or it is being pushed too hard by the computer, the temperatures will be high and the +12V output will be outside the safe range of 11.4-12.6V __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here

07-01-2009, 06:19 PM	#8 (permalink)
moomintroll Registered User Join Date: Jul 2009 Posts: 12 OS: windows xp	Re: New games crash computer Yeah, it only happens when im playing the heavy games. note - I'll get the screen shot up later tonight. full time job = no time = \ Last edited by moomintroll; 07-01-2009 at 06:20 PM.

07-01-2009, 09:08 PM	#9 (permalink)
~~Mcninjaguy~~ Troubled Join Date: Jun 2008 Location: Ottawa, Ontario, Canada Posts: 10,422 OS: Windows 7 Ultimate 64bit My System Blog Entries: 1	Re: New games crash computer This is the PSU you should have Corsair 650w $100 after rebate $90 http://www.newegg.com/Product/Produc...82E16817139005 single 12v rail @ 52 amps

07-02-2009, 02:49 PM	#10 (permalink)
moomintroll Registered User Join Date: Jul 2009 Posts: 12 OS: windows xp	Re: New games crash computer today after school i bought a silent pro M power supply (700 watt). did not fix my problem. When i go into UT3 and attempt to create my online avitar, BAM, black screen.

07-02-2009, 02:56 PM	#11 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 12,166 OS: XP/7/Ubuntu My System	Re: New games crash computer We haven't confirmed that there was a problem with your original PSU yet. That's why I asked for the SpeedFan and BIOS readings. The new 700W PSU with 50A/+12V should prevent future PSU-related problems, and is a good investment, but the old PSU doesn't necessarily have anything to do with your current problem. __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here Last edited by koala; 07-02-2009 at 03:10 PM.

07-02-2009, 04:35 PM	#12 (permalink)
moomintroll Registered User Join Date: Jul 2009 Posts: 12 OS: windows xp	Re: New games crash computer ya, i was gonna buy a new one anyway. so, whatev. but still! what else could it be?

07-02-2009, 04:59 PM	#13 (permalink)
Niram Registered User Join Date: Jun 2009 Location: croatia Posts: 169 OS: xp service pack 3 My System	Re: New games crash computer check temperatures and make sure the graphic card works correctly __________________ Damn those critters! Have to kill em all! (referring to viruses)

07-02-2009, 05:22 PM	#14 (permalink)
moomintroll Registered User Join Date: Jul 2009 Posts: 12 OS: windows xp	Re: New games crash computer how would i go about checking my graphics card?

07-02-2009, 07:21 PM	#15 (permalink)
Sven2157 Registered User Join Date: Feb 2009 Location: Chicago, IL Posts: 284 OS: Vista Ultimate 32bit My System	Re: New games crash computer Hello moomintroll , This sounds to me like a addressing/routing problem with your motherboard. Have you updated the MotherBoard drivers or the BIOS to the latest that is available from Gigabyte? They should have a package that will install the newest SMBUS, USB, etc, etc controllers and drivers.... These will have a better routing/addressing solution for your other hardware. Sven2157

07-02-2009, 07:30 PM	#16 (permalink)
moomintroll Registered User Join Date: Jul 2009 Posts: 12 OS: windows xp	Re: New games crash computer Well, If its a mother board problem, it makes a whole lot of sense. Not only do the back USBs need to be reinstalled everytime i turn on my computer, it also doesnt recognize my front and back speakers. It does however work with my sub. the sound is a new problem but the usbs have always been that way Last edited by moomintroll; 07-02-2009 at 07:32 PM.

07-03-2009, 11:17 AM	#18 (permalink)
moomintroll Registered User Join Date: Jul 2009 Posts: 12 OS: windows xp	Re: New games crash computer this is interesting.Intel ICH9R/ICH10R SATA RAID Driver wont install. it says i dont have the system req.

07-11-2009, 08:02 AM	#20 (permalink)
moomintroll Registered User Join Date: Jul 2009 Posts: 12 OS: windows xp	Re: New games crash computer Problem fixed! turns out my graphics card was bad. The new one fixed all my problem. Then, formatting my hard drive and installing windows 7 fixed the rest.