Blue crash screen

**Clueless** · 07-01-2009, 05:14 AM

Hi my username sums me up in one word when it comes to computers. My problem is I'm trying to play a game that I've recently installed and a few seconds into it my computer goes to a blue screen

A problem has been detected and windows has been shut down to prevent damage to your computer.............................

Technical information:

stop: 0x0000008e (0xc0000005, 0xBF15DF8, 0Xeb93ds18, 0x00000000)
address BF15CDF8 base at BF012000 datestamp 422d12dd

Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further assistance.

Please help xxxx

Oh It's windows xp

**Lord Sirian** · 07-01-2009, 05:20 AM

Hi **Clueless**, Welcome to TSF.

Is there anything else at all on the bluescreen? Or is that the whole lot?

Indoril Nerevar · 07-01-2009, 05:32 AM

Hi, and welcome to TSF.

What game are you trying to play? Do you get the same problem on any other games? Do you get any other problems with other games?

Please click on "Common PC Game Issues" in my signature, and follow all the steps.

**Clueless** · 07-01-2009, 05:53 AM

Sorry don't know if this is where im suppose to post reply,
I was trying to play heroes of might and magic 5 but also tried playing simcity 4 but it wouldn't load. Other than that i haven't really played many games on here I have mainly played games on the net.

This is the full error message

A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you have seen this stop error screen, restart your computer. If this screen appears again, follow these steps.

Check to make sure you have adequate disk space. If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changig video adapters.

Check with the hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use safemode to remove or disable components, restart your computer, press F8 to select advanced startup options, and then select safe mode.

Technical information:

stop: 0x0000008e (0xc0000005, 0xBF15DF8, 0Xeb93ds18, 0x00000000)
address BF15CDF8 base at BF012000 datestamp 422d12dd

Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further assistance.

07-01-2009, 05:14 AM	#1 (permalink)
Clueless Registered User Join Date: Jul 2009 Posts: 3 OS: xp	Blue crash screen Hi my username sums me up in one word when it comes to computers. My problem is I'm trying to play a game that I've recently installed and a few seconds into it my computer goes to a blue screen A problem has been detected and windows has been shut down to prevent damage to your computer............................. Technical information: stop: 0x0000008e (0xc0000005, 0xBF15DF8, 0Xeb93ds18, 0x00000000) address BF15CDF8 base at BF012000 datestamp 422d12dd Beginning dump of physical memory Physical memory dump complete. Contact your system administrator or technical support group for further assistance. Please help xxxx Oh It's windows xp

07-01-2009, 05:20 AM	#2 (permalink)
Lord Sirian Mentor, Games Team Join Date: Jan 2007 Location: Australia Posts: 1,615 OS: Windows XP SP 3 My System	Re: Blue crash screen Hi Clueless, Welcome to TSF. Is there anything else at all on the bluescreen? Or is that the whole lot? __________________ "Come forth for the cattle call Confront the evil river you can't control Wicked ways and venomous eyes Just human nature in disguise..."- Clouds over California

07-01-2009, 05:32 AM	#3 (permalink)
Indoril Nerevar Manager, Games Team Join Date: Jan 2006 Location: Queensland, Australia Posts: 5,007 OS: Windows 7 RC 64-bit My System	Re: Blue crash screen Hi, and welcome to TSF. What game are you trying to play? Do you get the same problem on any other games? Do you get any other problems with other games? Please click on "Common PC Game Issues" in my signature, and follow all the steps. __________________ Donating to the forum keeps TSF free for all. • Common PC Game Issues • Common Installation Issues • Posting System Specs • Power Supply Information • • NVIDIA Drivers • ATI Drivers • Thermal Paste Guide • System Requirements Lab • YouGamers Game-o-Meter • • Everest • Prime95 • DirectX • AMD Drivers • Memtest86 • SensorsView • Driver Cleaner • I do not give help via PM. Please post your question on the forum.

07-01-2009, 05:53 AM	#4 (permalink)
Clueless Registered User Join Date: Jul 2009 Posts: 3 OS: xp	Re: Blue crash screen Sorry don't know if this is where im suppose to post reply, I was trying to play heroes of might and magic 5 but also tried playing simcity 4 but it wouldn't load. Other than that i haven't really played many games on here I have mainly played games on the net. This is the full error message A problem has been detected and windows has been shut down to prevent damage to your computer. If this is the first time you have seen this stop error screen, restart your computer. If this screen appears again, follow these steps. Check to make sure you have adequate disk space. If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changig video adapters. Check with the hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use safemode to remove or disable components, restart your computer, press F8 to select advanced startup options, and then select safe mode. Technical information: stop: 0x0000008e (0xc0000005, 0xBF15DF8, 0Xeb93ds18, 0x00000000) address BF15CDF8 base at BF012000 datestamp 422d12dd Beginning dump of physical memory Physical memory dump complete. Contact your system administrator or technical support group for further assistance.