Black Screen

[BrOcKs1010]

Ok well my friend recently gifted me Counter Strike 1.6 thru steam to me and when I attempted to load it up ithe screen went black like it was about to load up so i waited a little bit but the screen just stayed black. I tried to crtl+alt+del out and alt+tab out but it didn't work so I just hit the power button on my computer. At first I thought it was just an isolated incident but today when I tried to load up my Warcraft 3, which I just installed, had the same issue. I reinstalled both multiple times. I am currently running windows vista 64-bit and my drivers are up to date. Please help and thanks.

[floop12444]

Hi and Welcome to the forum,
Have you ever been able to run these games before on this computer?
And also could you please post your full system specs, downloading everest from my sig might help with this.

[BrOcKs1010]

Thanks for the welcome

No, I have no been able to run these games on this computer before.

Uhhh, I'm not sure if I did it correctly, or if these are my systems specs, but here you go.

Computer:
Operating System Microsoft Windows Vista Home Edition
OS Service Pack -
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name ******-PC
User Name ******

Motherboard:
CPU Type 2x Intel Pentium III Xeon, 2333 MHz
Motherboard Name Unknown
Motherboard Chipset Unknown
System Memory 6144 MB
BIOS Type Unknown

Display:
Video Adapter ATI Radeon HD 3450 (256 MB)
Video Adapter ATI Radeon HD 3450 (256 MB)
Monitor Dell S2209W(Digital) [NoDB] (P262H89S2K0U)

Multimedia:
Audio Adapter High Definition Audio Controller [NoDB]
Audio Adapter High Definition Audio Controller [NoDB]

Storage:
IDE Controller Intel(R) ICH10 Family 2 port Serial ATA Storage Controller 2 - 3A26
IDE Controller Intel(R) ICH10 Family 4 port Serial ATA Storage Controller 1 - 3A20
SCSI/RAID Controller Microsoft iSCSI Initiator
SCSI/RAID Controller SCSI/RAID Host Controller
Disk Drive ST3750630AS ATA Device (698 GB, IDE)
Disk Drive Generic- Compact Flash USB Device
Disk Drive Generic- SM/xD-Picture USB Device
Disk Drive Generic- SD/MMC USB Device
Disk Drive Generic- MS/MS-Pro USB Device
Optical Drive DU2434W EED157S SCSI CdRom Device
Optical Drive DU2434W EED157S SCSI CdRom Device
Optical Drive DU2434W EED157S SCSI CdRom Device
Optical Drive DU2434W EED157S SCSI CdRom Device
Optical Drive DU2434W EED157S SCSI CdRom Device
Optical Drive DU2434W EED157S SCSI CdRom Device
Optical Drive PLDS DVD+-RW DH-16A6S ATA Device
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 699971 MB (83274 MB free)
D: (NTFS) 15359 MB (8973 MB free)
Total Size 698.6 GB (90.1 GB free)

Input:
Keyboard HID Keyboard Device
Mouse HID-compliant mouse


Need anything else let me know.

[Lord Sirian]

Hi BrOcKs1010, you've posted most of the important stuff, but haven't listed a few things.

Could you please post your system specs according to the instructions listed here:

http://www.techsupportforum.com/558208-post1.html

Having all the system specs is very important.

[BrOcKs1010]

 Version                                           EVEREST v2.20.405
    Homepage                                          http://www.lavalys.com/
    Report Type                                       Quick Report
    Computer                                          ******-PC
    Generator                                         ******
    Operating System                                  Microsoft Windows Vista Home Edition 6.0.6001 (WinVista Beta)
    Date                                              2009-06-29
    Time                                              19:10


--------[ Summary ]-----------------------------------------------------------------------------------------------------

    Computer:
      Operating System                                  Microsoft Windows Vista Home Edition
      OS Service Pack                                   -
      DirectX                                           4.09.00.0904 (DirectX 9.0c)
      Computer Name                                     ******-PC
      User Name                                         *****

    Motherboard:
      CPU Type                                          2x Intel Pentium III Xeon, 2333 MHz
      Motherboard Name                                  Unknown
      Motherboard Chipset                               Unknown
      System Memory                                     6144 MB
      BIOS Type                                         Unknown

    Display:
      Video Adapter                                     ATI Radeon HD 3450  (256 MB)
      Video Adapter                                     ATI Radeon HD 3450  (256 MB)
      Monitor                                           Dell S2209W(Digital) [NoDB]  (P262H89S2K0U)

    Multimedia:
      Audio Adapter                                     High Definition Audio Controller [NoDB]
      Audio Adapter                                     High Definition Audio Controller [NoDB]

    Storage:
      IDE Controller                                    Intel(R) ICH10 Family 2 port Serial ATA Storage Controller 2 - 3A26
      IDE Controller                                    Intel(R) ICH10 Family 4 port Serial ATA Storage Controller 1 - 3A20
      SCSI/RAID Controller                              Microsoft iSCSI Initiator
      SCSI/RAID Controller                              SCSI/RAID Host Controller
      Disk Drive                                        ST3750630AS ATA Device  (698 GB, IDE)
      Disk Drive                                        Generic- Compact Flash USB Device
      Disk Drive                                        Generic- SM/xD-Picture USB Device
      Disk Drive                                        Generic- SD/MMC USB Device
      Disk Drive                                        Generic- MS/MS-Pro USB Device
      Optical Drive                                     DU2434W EED157S SCSI CdRom Device
      Optical Drive                                     DU2434W EED157S SCSI CdRom Device
      Optical Drive                                     DU2434W EED157S SCSI CdRom Device
      Optical Drive                                     DU2434W EED157S SCSI CdRom Device
      Optical Drive                                     DU2434W EED157S SCSI CdRom Device
      Optical Drive                                     DU2434W EED157S SCSI CdRom Device
      Optical Drive                                     PLDS DVD+-RW DH-16A6S ATA Device
      SMART Hard Disks Status                           OK

    Partitions:
      C: (NTFS)                                         699971 MB (77925 MB free)
      D: (NTFS)                                         15359 MB (8973 MB free)
      Total Size                                        698.6 GB (84.9 GB free)

    Input:
      Keyboard                                          HID Keyboard Device
      Mouse                                             HID-compliant mouse

    Network:
      Network Adapter                                   Belkin F5D8053 N Wireless USB Adapter  (192.168.1.3)
      Network Adapter                                   Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
      Modem                                             Conexant D850 PCI V.92 Modem

    Peripherals:
      Printer                                           Microsoft XPS Document Writer
      USB1 Controller                                   Intel(R) ICH10 Family USB Universal Host Controller - 3A34 [NoDB]
      USB1 Controller                                   Intel(R) ICH10 Family USB Universal Host Controller - 3A35 [NoDB]
      USB1 Controller                                   Intel(R) ICH10 Family USB Universal Host Controller - 3A36 [NoDB]
      USB1 Controller                                   Intel(R) ICH10 Family USB Universal Host Controller - 3A37 [NoDB]
      USB1 Controller                                   Intel(R) ICH10 Family USB Universal Host Controller - 3A38 [NoDB]
      USB1 Controller                                   Intel(R) ICH10 Family USB Universal Host Controller - 3A39 [NoDB]
      USB2 Controller                                   Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A [NoDB]
      USB2 Controller                                   Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C [NoDB]
      USB Device                                        Belkin F5D8053 N Wireless USB Adapter #4
      USB Device                                        USB Composite Device
      USB Device                                        USB Human Interface Device
      USB Device                                        USB Human Interface Device
      USB Device                                        USB Human Interface Device
      USB Device                                        USB Mass Storage Device


--------[ Overclock ]---------------------------------------------------------------------------------------------------

    CPU Properties:
      CPU Type                                          2x Intel Pentium III Xeon
      CPUID CPU Name                                    Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz
      CPUID Revision                                    00010677h

    CPU Speed:
      CPU Clock                                         2333.18 MHz  (original: 2333 MHz)

    CPU Cache:
      L1 Code Cache                                     32 KB
      L1 Data Cache                                     32 KB
      L2 Cache                                          2 MB  (On-Die, ATC, Full-Speed)

    BIOS Properties:
      System BIOS Date                                  Unknown
      Video BIOS Date                                   Unknown


--------[ Power Management ]--------------------------------------------------------------------------------------------

    Power Management Properties:
      Current Power Source                              AC Line
      Battery Status                                    No Battery
      Full Battery Lifetime                             Unknown
      Remaining Battery Lifetime                        Unknown


--------[ Sensor ]------------------------------------------------------------------------------------------------------

    Sensor Properties:
      Sensor Type                                       HDD

    Temperatures:
      Seagate ST3750630AS                               40 °C  (104 °F)

Sorry about that.

[BrOcKs1010]

Uhh can anyone help me here or should I just go somewhere else?

[Tiber Septim]

Hi BrOcKs1010.
You might want to allow at least a few hours to get a reply. All the volunteers here have lives too =)

As for the problem, have you tried lowering the resolution or refresh rate of your monitor?
Do you get an 'Out of range' message when you try and load up a game?

Are there any games on this computer that you can play?

[floop12444]

Also could you post the brand and wattage of your Power Supply.

[BrOcKs1010]

Originally Posted by Tiber Septim

Hi BrOcKs1010.
You might want to allow at least a few hours to get a reply. All the volunteers here have lives too =)

As for the problem, have you tried lowering the resolution or refresh rate of your monitor?
Do you get an 'Out of range' message when you try and load up a game?

Are there any games on this computer that you can play?

Sorry if I seem impatient. I need my DOTA fix

How do I go about lowering the refresh rate? I will try lowering the resolution. I do not get any type of error. the screen goes like like its about to load it up but it just stays black.

Yes I can play Counter Strike:Source, Team Fortress 2, The Sims 2&3, Half-Life 2, Left 4 Dead, and Fallout 3.

Originally Posted by floop12444

Also could you post the brand and wattage of your Power Supply.

Where can I find this information? that Everest program doesn't recognize it.

EDIT: So I just tried lowering the refresh rate and lowering the resolution and it did not work for either game.

[floop12444]

Have you tried re-installing the game? This may help because the files may be corrupt.
Uninstall first with Revo Uninstaller from my sig.
And to find the brand and wattage of your power supply you have to open the case and look on the label of the box with loads of wires coming out of it.

[BrOcKs1010]

Originally Posted by floop12444

Have you tried re-installing the game? This may help because the files may be corrupt.
Uninstall first with Revo Uninstaller from my sig.
And to find the brand and wattage of your power supply you have to open the case and look on the label of the box with loads of wires coming out of it.

I uninstalled both games multiple times. I just did it with the Revo Uninstaller and I am currently reinstalling them. Is there any other way to find out the brand and wattage of my power supply or is that the only way?

[floop12444]

That is the only way since the power supply does not give any information to the computer, just power.

[BrOcKs1010]

Okay. I opened up my machine. It didn't tell me exactly what so I wrote down whatever was in English.

It made no sense to me but maybe it'll make sense to you so here you go:

Delta Electronics Inc.
Model: DPS-350XB-2A REV
Input:100-127V-/10A,200-240v-/5A
47Hz-63Hz
Output: +12VA/12A+12VB/18A
Max Power +5V /18A +5Vsb /2A
350W +3.3V/17A -12V/0.8A
The Combined Power On 12 VA+12VB Total 300W Max
+12VA&+12VB 300W
The Combined Power on +5V&+3.3V Total 160W Max
+5V&+3.3V


Yup so that's what I saw in small writing on the box with loads of wires coming out.