WOW shutting down laptop

Deusultimus · 06-26-2009, 01:06 PM

Alrighty, basically WoW has been shutting down my laptop. I'll start playing, play for maybe 10 to 15 minutes, and then Click, hard shut down. Normally i would figure this is a heating problem of some sort but, i played it fine for a year with no slowdown and no shut offs of any kind. Lately i've had some trouble, so i'll explain.

A couple months ago my laptop was getting extremely hot in the spot where the HD is and where the AC adapter plugs in. Eventually my AC adapter quit working and i called dell (Its a dell XPS M1530) to get a replacement. The guy on the phone had me check the BIOS battery health meter thing. When unplugged from the AC adapter, it showed the Battery as Discharging. He said this denoted a bad mobo (battery controller or some such) and i needed it replaced. he sent a guy out, replaced it. At this point the hot to the touch areas ceased. A few days later i checked the battery meter myself and while unplugged, it still said the battery was Discharging. So he sent me a new battery this time. Put the new battery in. It STILL says Discharging while unplugged. Through all of this from the start, i started having massive performance loss in the game as well as the problem previously stated with random restarts after the mobo was replaced. I'm about to install another game to do a little test.
But, what could this be? I came here because honestly, I'm hard of hearing and its hard for me to understand dell's tech support and I'm tired of talking to them. I'm trying to figure out if its a wow problem or if something is still wrong with my laptop, in which case end up having to call Dell again anyway :-( .

Thanks in advance for the help.

Deusultimus · 06-26-2009, 01:17 PM

Just tried playing Fallout 3, which is another game that was playing perfect before the aforementioned story, it shut down after a few seconds of playing as well...so its not a WoW problem

**RockmasteR** · 06-26-2009, 02:49 PM

hello,
could you please post your Laptop's Brand and Model?
I think that the Laptop is shutting down due to overheating
download SIW from my sig and open it
under hardware, select Sensors and check your temps before playing any games (Idle state)
open up a game and play for 5 minutes or so and try to minimize it before the Laptop shuts down and recheck your temps again (keep SIW open)

report the two temps back

Deusultimus · 06-26-2009, 03:34 PM

Quote:

Originally Posted by RockmasteR

could you please post your Laptop's Brand and Model?

I noted near the top of my post its a Dell XPS M1530. I'll check those temps and get back to you, thanks.

Deusultimus · 06-26-2009, 03:40 PM

..wow....i haven't even started a game and my GPU core is sitting at 71 degrees Celsius according to that program

**RockmasteR** · 06-26-2009, 05:25 PM

what about the CPU?

Deusultimus · 06-26-2009, 06:42 PM

core0 and core 1 sit at 42 degrees celsius at rest

**Lord Sirian** · 06-26-2009, 11:57 PM

Your CPU temps are fine, but your GPU should definitley not be idling at 71 degrees.

**RockmasteR** · 06-27-2009, 02:18 AM

ever thought of getting a Cooling Pad?
that could be the solution of your problem

**floop12444** · 06-27-2009, 04:19 AM

Heres the kind of thing that you want to be getting :
http://www.newegg.com/Product/Produc...82E16834992019

Zealex · 06-27-2009, 12:27 PM

Your laptop is shutting down due to overheating, just like RockmasteR said. Consider getting a cooling fan but also, when is the last time you have cleaned your laptop? Your vents could be dusty and blocking air flow, similar to what happened with my Acer Aspire 6920G. I cleaned the vents and the temperatures went down around 15-20c.

Deusultimus · 06-28-2009, 08:59 PM

I blew the whole thing out when the tech was sent to replace the motherboard about 4 weeks ago, so it should be clean.

Mcninjaguy · 06-28-2009, 09:33 PM

You may want to consider getting this laptop cooler. It has 1 big 200mm fan and can cool a laptop a lot better than a multitude of tiny fans.

Antec Cooling system for notebook computers Model Notebook Cooler 200 - Retail
$70
http://www.newegg.com/Product/Produc...82E16834997410

Yes it is a little pricey but just have a read of the reviews and they should speak volumes for you. This is the one I want my girlfriend to get for her laptop.

06-26-2009, 01:06 PM	#1 (permalink)
Deusultimus Registered User Join Date: Nov 2008 Posts: 9 OS: XP SP2	WOW shutting down laptop Alrighty, basically WoW has been shutting down my laptop. I'll start playing, play for maybe 10 to 15 minutes, and then Click, hard shut down. Normally i would figure this is a heating problem of some sort but, i played it fine for a year with no slowdown and no shut offs of any kind. Lately i've had some trouble, so i'll explain. A couple months ago my laptop was getting extremely hot in the spot where the HD is and where the AC adapter plugs in. Eventually my AC adapter quit working and i called dell (Its a dell XPS M1530) to get a replacement. The guy on the phone had me check the BIOS battery health meter thing. When unplugged from the AC adapter, it showed the Battery as Discharging. He said this denoted a bad mobo (battery controller or some such) and i needed it replaced. he sent a guy out, replaced it. At this point the hot to the touch areas ceased. A few days later i checked the battery meter myself and while unplugged, it still said the battery was Discharging. So he sent me a new battery this time. Put the new battery in. It STILL says Discharging while unplugged. Through all of this from the start, i started having massive performance loss in the game as well as the problem previously stated with random restarts after the mobo was replaced. I'm about to install another game to do a little test. But, what could this be? I came here because honestly, I'm hard of hearing and its hard for me to understand dell's tech support and I'm tired of talking to them. I'm trying to figure out if its a wow problem or if something is still wrong with my laptop, in which case end up having to call Dell again anyway :-( . Thanks in advance for the help.

06-26-2009, 01:17 PM	#2 (permalink)
Deusultimus Registered User Join Date: Nov 2008 Posts: 9 OS: XP SP2	Re: WOW shutting down laptop Just tried playing Fallout 3, which is another game that was playing perfect before the aforementioned story, it shut down after a few seconds of playing as well...so its not a WoW problem

06-26-2009, 02:49 PM	#3 (permalink)
RockmasteR Moderator, Games Team Join Date: Aug 2007 Location: Lebanon Posts: 3,122 OS: Vista Ultimate 32bit My System Blog Entries: 1	Re: WOW shutting down laptop hello, could you please post your Laptop's Brand and Model? I think that the Laptop is shutting down due to overheating download SIW from my sig and open it under hardware, select Sensors and check your temps before playing any games (Idle state) open up a game and play for 5 minutes or so and try to minimize it before the Laptop shuts down and recheck your temps again (keep SIW open) report the two temps back __________________ CPUz GPUz Nvidia Drivers ATI Drivers System Information for Windows (SIW) Revo Uninstaller RivaTuner ATITOOL Directx 9.0C !!Please don't PM me for Tech Support!!

06-26-2009, 03:40 PM	#5 (permalink)
Deusultimus Registered User Join Date: Nov 2008 Posts: 9 OS: XP SP2	Re: WOW shutting down laptop ..wow....i haven't even started a game and my GPU core is sitting at 71 degrees Celsius according to that program

06-26-2009, 05:25 PM	#6 (permalink)
RockmasteR Moderator, Games Team Join Date: Aug 2007 Location: Lebanon Posts: 3,122 OS: Vista Ultimate 32bit My System Blog Entries: 1	Re: WOW shutting down laptop what about the CPU? __________________ CPUz GPUz Nvidia Drivers ATI Drivers System Information for Windows (SIW) Revo Uninstaller RivaTuner ATITOOL Directx 9.0C !!Please don't PM me for Tech Support!!

06-26-2009, 06:42 PM	#7 (permalink)
Deusultimus Registered User Join Date: Nov 2008 Posts: 9 OS: XP SP2	Re: WOW shutting down laptop core0 and core 1 sit at 42 degrees celsius at rest

06-26-2009, 11:57 PM	#8 (permalink)
Lord Sirian Mentor, Games Team Join Date: Jan 2007 Location: Australia Posts: 1,600 OS: Windows XP SP 3 My System	Re: WOW shutting down laptop Your CPU temps are fine, but your GPU should definitley not be idling at 71 degrees. __________________ "A rush of blood To my head Leaves me winded and wanting To feel the weakness in my body Beaten and crushed like my soul..."- Doomsday

06-27-2009, 02:18 AM	#9 (permalink)
RockmasteR Moderator, Games Team Join Date: Aug 2007 Location: Lebanon Posts: 3,122 OS: Vista Ultimate 32bit My System Blog Entries: 1	Re: WOW shutting down laptop ever thought of getting a Cooling Pad? that could be the solution of your problem __________________ CPUz GPUz Nvidia Drivers ATI Drivers System Information for Windows (SIW) Revo Uninstaller RivaTuner ATITOOL Directx 9.0C !!Please don't PM me for Tech Support!!

06-27-2009, 04:19 AM	#10 (permalink)
floop12444 Senior Tech, Games Team Join Date: Jan 2009 Location: England Posts: 953 OS: Windows XP SP3 My System	Re: WOW shutting down laptop Heres the kind of thing that you want to be getting : http://www.newegg.com/Product/Produc...82E16834992019 __________________ Everest Home Edtion ♦ System requirements test ♦ Nvidia Drivers ♦ ATI Drivers ♦ Revo Uninstaller ♦ GPUz Forum Rules Steps Before Posting

06-27-2009, 12:27 PM	#11 (permalink)
Zealex Tech, Games Team Join Date: Nov 2008 Location: Long Island Posts: 2,146 OS: Windows Vista Home Premium 32 bit SP2 My System	Re: WOW shutting down laptop Your laptop is shutting down due to overheating, just like RockmasteR said. Consider getting a cooling fan but also, when is the last time you have cleaned your laptop? Your vents could be dusty and blocking air flow, similar to what happened with my Acer Aspire 6920G. I cleaned the vents and the temperatures went down around 15-20c. __________________ Xfire Steam Nvidia Drivers ATI Drivers DirectX 9.0c Game-O-Meter System Information for Windows(SIW) Revo Uninstaller Last edited by Zealex; 06-27-2009 at 12:29 PM.

06-28-2009, 08:59 PM	#12 (permalink)
Deusultimus Registered User Join Date: Nov 2008 Posts: 9 OS: XP SP2	Re: WOW shutting down laptop I blew the whole thing out when the tech was sent to replace the motherboard about 4 weeks ago, so it should be clean.

06-28-2009, 09:33 PM	#13 (permalink)
Mcninjaguy Temporarily Banned Join Date: Jun 2008 Location: Ottawa, Ontario, Canada Posts: 10,422 OS: Windows 7 Ultimate 64bit My System Blog Entries: 1	Re: WOW shutting down laptop You may want to consider getting this laptop cooler. It has 1 big 200mm fan and can cool a laptop a lot better than a multitude of tiny fans. Antec Cooling system for notebook computers Model Notebook Cooler 200 - Retail $70 http://www.newegg.com/Product/Produc...82E16834997410 Yes it is a little pricey but just have a read of the reviews and they should speak volumes for you. This is the one I want my girlfriend to get for her laptop.