Restart problem

selvapandian · 06-19-2009, 10:40 PM

My computer restart when playing games n videos.when i playing games within 15 or 20 minutes my pc restart and give a error message like log of error.I m really struggled.. so i request u to tell me about the problem and also the solutions...

Indoril Nerevar · 06-20-2009, 06:49 PM

Hi, and welcome to TSF. There are a few steps we need you to follow to help us diagnose the problem.

Firstly, please click on "Posting System Specs" in my signature, and follow the instructions to post your full specs for us. Make sure you post everything that's asked for.

Secondly, open Control Panel and go to: System -> Advanced. Under Startup and Recovery, select Settings. Then untick the box which says Automatically Restart. Click OK. The next time your computer restarts, you should be presented with an error message on a blue screen (known as a "Blue Screen" or "BSOD"). Write down the error message and post it here for us.

Thirdly, download and install Everest and SensorsView (both in my signature). Use them to record your temperatures and voltages. What we want to see is this:

+3.3V =
+5V =
+12V =
CPU Temp =
GPU Temp =
(any other temperatures being shown as well)

We need to see those numbers four times:
- Once from Everest when the computer is sitting at the desktop.
- Once from SensorsView when the computer is sitting at the desktop.
- Once from Everest after 10 minutes of playing a game.
- Once from SensorsView after 10 minutes of playing a game.

To find them in Everest, click Computer -> Sensor.

Once we have that information, we can start narrowing down the problem.

06-19-2009, 10:40 PM	#1 (permalink)
selvapandian Registered User Join Date: Jun 2009 Posts: 1 OS: win xp	Restart problem My computer restart when playing games n videos.when i playing games within 15 or 20 minutes my pc restart and give a error message like log of error.I m really struggled.. so i request u to tell me about the problem and also the solutions...

06-20-2009, 06:49 PM	#2 (permalink)
Indoril Nerevar Manager, Games Team Join Date: Jan 2006 Location: Queensland, Australia Posts: 5,016 OS: Windows 7 RC 64-bit My System	Re: Restart problem Hi, and welcome to TSF. There are a few steps we need you to follow to help us diagnose the problem. Firstly, please click on "Posting System Specs" in my signature, and follow the instructions to post your full specs for us. Make sure you post everything that's asked for. Secondly, open Control Panel and go to: System -> Advanced. Under Startup and Recovery, select Settings. Then untick the box which says Automatically Restart. Click OK. The next time your computer restarts, you should be presented with an error message on a blue screen (known as a "Blue Screen" or "BSOD"). Write down the error message and post it here for us. Thirdly, download and install Everest and SensorsView (both in my signature). Use them to record your temperatures and voltages. What we want to see is this: +3.3V = +5V = +12V = CPU Temp = GPU Temp = (any other temperatures being shown as well) We need to see those numbers four times: - Once from Everest when the computer is sitting at the desktop. - Once from SensorsView when the computer is sitting at the desktop. - Once from Everest after 10 minutes of playing a game. - Once from SensorsView after 10 minutes of playing a game. To find them in Everest, click Computer -> Sensor. Once we have that information, we can start narrowing down the problem. __________________ Donating to the forum keeps TSF free for all. • Common PC Game Issues • Common Installation Issues • Posting System Specs • Power Supply Information • • NVIDIA Drivers • ATI Drivers • Thermal Paste Guide • System Requirements Lab • YouGamers Game-o-Meter • • Everest • Prime95 • DirectX • AMD Drivers • Memtest86 • SensorsView • Driver Cleaner • I do not give help via PM. Please post your question on the forum.